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CREDIT MANAGER<ul><li>Co ordination with Collection and Sales Team for Delinquency Management .</li><li>Co ordination with Central Ops team and internal audit team to ensure process, policy adherence is implemented and audit observations are rectifies and complied.</li><li>Ensure effective utilization of System reports for various analysis pertaining to product, credit parameters.</li></ul>

Muthoot Fincorp Limited

Credit Manager

Customer Service Executive Key Job Responsibilities •To ensure quality of business and operational eﬃciency through proper process adherence and facilitate smooth functioning of branches. •Promote and maintain positive relations with all contacts, customers, and potential customers•Achieve desired level of productivity to meet &amp; contribute towards branch profitability targets.•Promotes the products and services; consistently cross-sells and Up-sells products at every opportunity.•Conduct promotional activities for marketing and drive referral programs for customer acquisition•Responsible to handle day to day transactions and valuables.•Maintain all data and records related to daily transactions•Retain customers, by working towards achieving the higher purpose to transform the life of the common man by improving their financial well being Knowledge, Skills &amp; Attributes•Result Orientation•Customer Service &amp; Retention Focus•Digital Mindset•Relationship Building•Process Knowledge/ Orientation•Effective Time Management•Cross Selling / Upselling Skills•Business Development•Communication Skills – Proficiency in local language and EnglishRole RequirementsEducational Qualification – Graduate Experience – Freshers / 1 year experience in lending / financial services  <table border="0" cellpadding="0" cellspacing="0" width="330"></table>

Customer Service Executive

Field Sales Executive - PondicherryRentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number one pest control company in India, and Rentokil, the world’s leading pest control brand. Rentokil PCI aims to set new standards for customer service with operations across 250 locations in India. The JV brand also focuses on developing industry-leading service operations through the sharing of best practices, new innovations and the use of digital technologies.RequirementsAbout the Role:<ul><li>The role is responsible to identify, source and secure both long term and short-term pest control &amp; prevention business opportunities. The incumbent shall be primarily responsible for the New Sales Productivity, Renewal and Collection as per the assigned targets.</li></ul><ul><li>The person will report to the Branch Manager. The incumbent will have to work as part of a multi-functional team and this involves collaboration with the internal team and external stakeholders.	</li></ul>Job Responsibilities:Business Development (Sales)	<ul> <li>Get business as per the approved business plan of the branch	</li> <li>Responsible for sales promotion activities in the assigned territory	</li> <li>Ensure all Sales KPIs are achieved month on month	</li> <li>Identify and follow-up with prospective customers and respond to enquiry calls within specific time period	</li> <li>Maximise conversion of enquiries into orders	</li> <li>Ensure renewals in line with Company Expectations	</li> <li>Keep a close eye on the developments &amp; business opportunities in the assigned territory</li> <li>Prepare MPG and ensure it’s updated regularly</li> </ul> Customer Service	<ul> <li>Ensure the quality of service delivery	</li> <li>Maintain good liaison with the customers	</li> <li>Prepare reports &amp; submit the same on time to the customers	</li> <li>Attend to complaints &amp; participate in logically concluding them along with Operations and Back office whenever required	</li> <li>Conduct detailed inspection &amp; SRA at client's site	</li> <li>Prepare quotations for the customers through the system	</li> <li>Give report of customer feedback to the Branch Manager and collection of Appreciation Letter from RBU/CBU customers	</li> <li>Set correct Customer expectations with respect to the pest management 	</li> <li>Ensure that the correct information of the customer like, email address, 2 contact numbers &amp; address with landmark are captured</li> <li>Sell the visits as per iCABS frequencies so that the Annual Template Calendars can be set for timely service delivery by the service planners	</li> <li>Share &amp; explain the cost sheet to operations along with details of material to be used. Also share customer expectation with operations before service delivery 	</li> <li>Ensure all the sales are delivered after being visible in iCABS for planning &amp; execution via Service Companion. Timely punching of new sales in SRA so that sufficient lead time should be give to planners to execute the services.Service Scheduling is done in consultation with Service Planners. No commitment to customer on service scheduling.</li> </ul>Administration &amp; Accounts	<ul> <li>Ensure timely submission of invoices &amp; getting the necessary acknowledgements wherever necessary	</li> <li>Follow-up for the timely and correct invoicing by the back office	</li> <li>Share the costings and customer expectation with operations before service delivery 	</li> <li>Ensure all the collections gets deposited to back office within 24 hours	</li> <li>Review daily collection &amp; billing with back office department	</li> </ul>Maintaining Systems and MIS	<ul> <li>Ensure the required systems related to sales are updated on timely basis.	</li> <li>Prepare Daily and Monthly Sales Report	</li> <li>Maintain Database of customers	</li> </ul>Key ResuAlt reas:<ul> <li>Business Development (Sales)	</li> <li>Develop new business opportunities &amp; Upselling Opportunities	</li> <li>Renewals (if assigned)</li> <li>Calls/ Survey / Quotations/ PDSA  as per Regional plan</li> <li>Collection &amp; DSO	</li> <li>Customer Service	</li> <li>Timely Invoice Submission	</li> </ul>Competencies (Skills essential to the role):<ul> <li>Good Interpersonal &amp; Networking Skills	</li> <li>Ability to communicate effectively	</li> <li>Ability to negotiate with the clients	</li> <li>Ability to achieve targets	</li> <li>Computer Skills	</li> </ul>Educational Qualification / Other Requirement:<ul> <li>Any Graduate (Any stream)	</li> <li>Freshers Can Apply (0 - 4 years of experience)</li> <li>Mandatory : Two wheeler with valid driving license </li> <li>Languages: Local Language and English	</li> </ul>Role Type / Key working relationships:<ul> <li>Field Sales - Individual Contributor Role	</li> <li>External team- Customers and Customer representative	</li> <li>Internal team- ABM/BM, Operations &amp; Sales Colleagues, Planners	</li> </ul>What can you expect from RPCI?<ul><li>Our values lie at the core of our mission and vision. We believe that it’s our people who make our company what it is. We believe in:</li></ul><ul> <li>Safety</li> <li>Integrity</li> <li>Innovation</li> <li>Learning &amp; Development</li> <li>Open &amp; Transparent</li> <li>Performance Orientation</li> </ul>DEI statement: At RPCI, we believe in commitment to build an inclusive, varied workplace welcoming to people of all backgrounds.BenefitsAre you interested? Here's what you can expect when you join usAttractive IncentivesAnnual Performance Based Bonus Group Mediclaim Insurance PolicyTravel Reimbursement<h4>Experience Level</h4>Mid Level

Rentokil Initial Hygiene India Private Limited

Field Sales Executive

Customer Service - Sales - Housing - EM - Puducherry - Sivam Tower - CREAchieving business targets as laid down by acquiring new client relationships and maintaining them.Graduate in any discipline • Identify target areas for prospective business 
 • Pre-screen customer segments as per the organization norms 
 • Ensure the number of log in along with disbursement 
 • Ensure high customer satisfaction level by proactively understanding customer needs and cross- sell multiple products as per the requirements 
 • Execute sales promotion activities to build customer interest in the TCFSL brand 
 • Build strong client relationships both internally and externally and build a strong brand identification with potential customers. 
 • Ensure vendor empanelment and develop relationships with new vendors. 
 • Develop strong distribution channels 
 •  Ensure compliance to all Audit / RBI regulations.

Tata Capital Finance Ltd

SENIOR CUSTOMER SERVICE EXECUTIVEKey Job Responsibilities •To ensure quality of business and operational eﬃciency through proper process adherence and facilitate smooth functioning of branches. •Promote and maintain positive relations with all contacts, customers, and potential customers•Achieve desired level of productivity to meet &amp; contribute towards branch profitability targets.•Promotes the products and services; consistently cross-sells and Up-sells products at every opportunity.•Conduct promotional activities for marketing and drive referral programs for customer acquisition•Responsible to handle day to day transactions and valuables.•Maintain all data and records related to daily transactions•Retain customers, by working towards achieving the higher purpose to transform the life of the common man by improving their financial well being Knowledge, Skills &amp; Attributes•Result Orientation•Customer Service &amp; Retention Focus•Digital Mindset•Relationship Building•Process Knowledge/ Orientation•Effective Time Management•Cross Selling / Upselling Skills•Business Development•Communication Skills – Proficiency in local language and EnglishRole RequirementsEducational Qualification – Graduate Experience – Freshers / 1 year experience in lending / financial services

Senior Customer Services Executive

Gold Loan Relationship Officer-LOANS AGAINST GOLD-Marketing Branches OperationsWe are looking for a motivated and customer-oriented Gold Loan Relationship Officer to drive business growth in the Loans Against Gold segment. The role involves sourcing new customers, managing existing relationships, and ensuring smooth processing of gold loan applications. The ideal candidate should have strong interpersonal skills, a sales mindset, and a good understanding of gold loan products and branch operations.
Source new customers for gold loan products through branch walk-ins, field visits, and local networking Explain product features, eligibility criteria, and documentation requirements to customers Ensure timely processing and disbursement of gold loans Maintain high levels of customer service and satisfaction Cross-sell other banking products such as CASA, insurance, and investment products Ensure compliance with internal policies, audit norms, and regulatory guidelines Maintain accurate records of customer interactions and loan documentation Collaborate with branch teams to ensure seamless operations and customer experience<h4>Experience Level</h4>Mid Level

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Full Time Jobs - 48 Verified Vacancies

Credit Manager

Customer Service Executive

Field Sales Executive

Customer Service Executive

Senior Customer Services Executive

Gold Loan Executive

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