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Subramanya Nagar

Bengaluru

JP Nagar

Job Description 
• Monitor and audit pre-sales calls (inbound & outbound) for call structure, objection handling, and counselling accuracy
• Ensure ethical communication standards and prevent false promises or misrepresentation in UG/PG counselling
• Audit defined sample sizes per agent weekly to maintain quality benchmarks
• Validate webinar attendance authenticity (20+ minutes compliance, duplicate/fake attendee checks)
• Identify anomalies such as suspicious spikes, repeat IPs, or low-engagement webinars
• Track and validate Lead → Webinar → Conversion funnel performance
• Analyze agent-wise and team-wise conversion percentages (40%+ benchmark adherence)
• Highlight conversion drop-offs and attendance-to-conversion inconsistencies
• Govern incentive eligibility (weekly, monthly, annual) based on quality and conversion criteria
• Prevent ineligible incentive payouts through structured audits
• Provide corrective feedback, coaching insights, and recommend retraining if required
• Ensure compliance with counselling SOPs, data privacy norms, and ethical standards
• Escalate repeated violations, misinformation, or manipulation of data
• Publish weekly/monthly QA dashboards and participate in performance & strategy discussions 

Qualifications:   
• Graduate / Postgraduate (any discipline)
• 1–3 years of experience in Call QA, Sales QA, or Pre-Sales Quality Monitoring
• Strong understanding of counselling-based sales and webinar funnels
• Data interpretation and reporting skills
• Excellent attention to detail and documentation discipline
• Neutral decision-making with high ethical standards
• Strong communication and stakeholder management skills


Perks & Benefits:
• Paid Annual Leaves
• Long vacation during new year
• PF, Health Insurance, Team Lunches
• Great job satisfaction
• Immense learning & personal development

Additional Details: 
• Job Title: Quality Analyst
• CTC: Up to 5LPA + Incentives
• Location: JP Nagar, Bengaluru
• Job Type: Full Time (Onsite)
• Working Days: 6 Days [ Rotational Off ]
• Experience: 1 to 3 Years
• Notice Period: Immediate to 7 days 


Quality Analyst

Porur

Arumbakkam

Role Overview 
The Client Relationship Specialist focuses on delivering highly personalized mentoring and one on-one counselling to help students make confident academic and career decisions, while also supporting enrolment goals through structured guidance.

Key Responsibilities 
• Conduct in-depth one-on-one counselling sessions to understand each student’s goals, strengths, and preferences.
• Provide personalized mentoring plans tailored to individual academic and career aspirations.
• Guide students step-by-step through the counselling and admission journey.
• Recommend best-fit colleges, courses, and pathways aligned with each student’s profile.
• Build strong mentor–student relationships to ensure trust, clarity, and long-term engagement.
• Track student progress and counselling outcomes to improve guidance quality and conversions.
• Collaborate with internal teams to ensure students receive accurate information and seamless support.


Qualifications & Skills 
• Bachelor’s or Postgraduate degree (any discipline).
• 2–4 years of experience in sales, counselling, or client-facing roles (preferred).
• Fluency in English and Tamil is mandatory.
• Strong analytical and problem-solving ability.
• Excellent communication and interpersonal skills.
• Customer service or counselling experience is an advantage.
• Knowledge of NEET UG/PG processes is a plus.
• Proficiency in MS Excel, research, and presentation skills. 

Perks & Benefits: 
• Paid Annual Leaves
• Long vacation during new year
• PF, Health Insurance, Team Lunches
• Great job satisfaction
• Immense learning & personal development

Additional Details: 
• Job Title: Client Relationship Specialist
• CTC: Up to 4LPA Fixed+ 3LPA Variable
• Location: Anna Nagar, Chennai
• Job Type: Full Time (Onsite)
• Working Days: 6 Days
• Experience: 2 – 4 Years
• Notice Period: Immediate to 7 days 



Academic Counselor

Key Responsibilities 
• Conduct in-depth one-on-one counselling sessions to understand each student’s goals, strengths, and preferences. 
• Provide personalized mentoring plans tailored to individual academic and career aspirations. 
• Guide students step-by-step through the counselling and admission journey. 
• Recommend best-fit colleges, courses, and pathways aligned with each student’s profile. 
• Build strong mentor–student relationships to ensure trust, clarity, and long-term engagement. 
• Track student progress and counselling outcomes to improve guidance quality and conversions. 
• Collaborate with internal teams to ensure students receive accurate information and seamless support. 

Qualifications & Skills 
• Bachelor’s or Postgraduate degree (any discipline). 
• 2–4 years of experience in sales, counselling, or client-facing roles (preferred). 
• Fluency in English and Tamil is mandatory. 
• Strong analytical and problem-solving ability. 
• Excellent communication and interpersonal skills. 
• Customer service or counselling experience is an advantage. 
• Knowledge of NEET UG/PG processes is a plus. 
• Proficiency in MS Excel, research, and presentation skills

Perks & Benefits: 
• Paid Annual Leaves 
• Long vacation during new year 
• PF, Health Insurance, Team Lunches 
• Great job satisfaction 
• Immense learning & personal development

Additional Details: 
• Job Title: Client Relationship Specialist 
• CTC: Up to 4LPA Fixed+ 3LPA Variable 
• Location: Anna Nagar, Chennai 
• Job Type: Full Time (Onsite) 
• Working Days: 6 Days 
• Experience: 2 – 4 Years 
• Notice Period: Immediate to 7 days 


Academic Counsellor

Nagasandra Circle

Role Description:
As an Inside Sales Specialist, you will connect with students and their families, offering personalized counselling to understand their educational goals and challenges. You’ll develop and implement sales strategies, track performance, and improve the overall sales process & customer experience.
 Conduct personalized counselling sessions to guide students.
 Develop and execute sales strategies to meet revenue targets.
 Track and analyze sales performance to identify improvements.
 Work with other teams to enhance the sales process


Qualification:
Education: Bachelor’s degree or Post-Graduation.
 Experience: 0-2 years in sales or counselling.
 Languages: Fluency in English and Kannada is required.
 Skills: Strong communication, interpersonal, and presentation skills.



Perks and Benefits:
Paid Annual Leaves
Long vacation during new year
PF, Health Insurance, Team Lunches
Great job satisfaction
Immense learning & personal development


Additional Details:
 Job Title: Inside Sales Specialist.
 CTC: 7LPA (4LPA Fixed + 3LPA Variable)
 Location: JP Nagar, Bangalore
 Job Type: Full Time (On site) Working Days: 6 days.
 Experience: 1-2 years
 Notice Period: Immediate to 7 days.



Inside Sales Specialist

Role Description: 
As an Inside Sales Specialist, you will connect with students and their families, offering personalized counselling to understand their educational goals and challenges. You’ll develop and implement sales strategies, track performance, and improve the overall sales process & customer experience. 
Conduct personalized counselling sessions to guide students. 
Develop and execute sales strategies to meet revenue targets. 
Track and analyze sales performance to identify improvements. 
Work with other teams to enhance the sales process. 


Qualification: 
Education: Bachelor’s degree or Post-Graduation. 
Experience: 1-2 years in sales or counselling. 
Languages: Fluency in English and Kannada is required. 
Skills: Strong communication, interpersonal, and presentation skills. 


Perks and Benefits: 
Paid Annual Leaves 
Long vacation during new year 
PF, Health Insurance, Team Lunches 
Great job satisfaction 
Immense learning & personal development 


Additional Details: 
Job Title: Inside Sales Specialist 
CTC: 7LPA (4 LPA Fixed + 3 LPA Variable) 
Location: JP Nagar, Bangalore 
Job Type: Full Time (On site) 
Working Days: 6 days
Experience: 1-2 years 
Immediate Joiners required.  



Sajjan Rao Circle

Role Description: 

As an Inside Sales Specialist, you will connect with students and their families, offering personalized counselling to understand their educational goals and challenges. You’ll develop and implement sales strategies, track performance, and improve the overall sales process & customer experience.

Conduct personalized counselling sessions to guide students.
Develop and execute sales strategies to meet revenue targets.
Track and analyze sales performance to identify improvements.
Work with other teams to enhance the sales process


Qualification: 
Education: Bachelor’s degree or Post-Graduation.
Experience: 1-2 years in sales or counselling.
Languages: Fluency in English and Kannada is required.
Skills: Strong communication, interpersonal, and presentation skills.


Perks and Benefits: 
Paid Annual Leaves
Long vacation during new year
PF, Health Insurance, Team Lunches
Great job satisfaction
Immense learning & personal development


Additional Details: 
Job Title: Inside Sales Specialist.
CTC: 7LPA (4LPA Fixed + 3LPA Variable)
Location: JP Nagar, Bangalore
Job Type: Full Time (On site)
Working Days: 6 days.
Experience: 1-2 years
Notice Period: Immediate to 7 days 



Roles & Responsibilities: 
• Conduct one-on-one counselling sessions to guide students on academic options.
• Develop and execute sales strategies to achieve revenue targets.
• Monitor and analyze performance metrics to improve conversions.
• Collaborate with internal teams to streamline sales processes and enhance customer experience.
• Provide professional academic counselling to prospective students and parents.
• Manage leads, follow-ups, and conversion pipelines efficiently.
• Achieve assigned enrolment and revenue targets.
• Maintain accurate CRM records and reports.
• Collaborate with internal teams to ensure a seamless student experience.
Qualifications: 
• Education: Bachelor’s degree or Post-Graduation.
• Experience: 1–3 years in sales or counselling roles.
• Languages: Fluency in English and Tamil (mandatory).
• Skills: Excellent communication, interpersonal, and presentation abilities.
Perks & Benefits:
• Paid Annual Leaves
• Long vacation during new year
• PF, Health Insurance, Team Lunches
• Great job satisfaction
• Immense learning & personal development
Additional Details: 
• Job Title: Inside Sales Specialist
• CTC: Up to 4LPA Fixed+ 3LPA Variable
• Location: Anna Nagar, Chennai
• Job Type: Full Time (Onsite)
• Working Days: 6 Days
• Experience: 1 – 3 Years
• Notice Period: Immediate to 7 days


Job Description
 Key Responsibilities
• Contact students and parents via inbound and outbound calls for seminars, workshops, and counselling related to Medical (NEET UG/PG), Engineering, and Study Abroad admission processes.
• Respond to student enquiries received through calls, emails, and walk-ins, and follow up to convert them into qualified leads.
• Manage a high volume of incoming and outgoing calls efficiently.
• Counsel students and parents to identify needs and recommend appropriate counselling and mentorship solutions.
• Convert leads into paid counselling and mentorship enrollments.
• Build strong and sustainable relationships with students and parents through clear and interactive communication.
• Handle objections and customer concerns, provide appropriate solutions, and ensure timely resolution.
• Maintain accurate records of customer interactions, lead status, and documentation in CRM systems. • Take proactive steps to engage prospects and improve regional conversion performance.

Qualifications:
• 0–2 years of experience in tele sales, customer support, or EdTech sales.
• Strong communication skills in English and Kannada [regional languages]
• Experience handling student/parent queries and conversions.
• Target-driven mindset with strong follow-up and negotiation skills.
• Comfortable with CRM systems, calling tools, and basic MS Excel.
• Ability to work in a fast-paced, high-volume calling environment.

Perks & Benefits:
• Paid Annual Leaves
• Long vacation during new year
• PF, Health Insurance, Team Lunches
• Great job satisfaction
• Immense learning & personal development

Additional Details:
 • Job Title: Regional Conversion Executive
• CTC: Upto 3LPA + Incentives
• Location: VV Puram, Bengaluru
• Job Type: Full Time (Onsite)
• Working Days: 6Days
• Experience: 0–2 Years
• Notice Period: Immediate to 7 days 


Regional Conversion Executive

Puttenahalli

Role Description: 

Responsibilities: 
Manage large amounts of incoming phone calls 
Generate sales leads 
Identify and assess customers' needs to achieve satisfaction 
Build sustainable relationships and trust with customer accounts through open and interactive communication 
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; 
follow up to ensure resolution 
Keep records of customer interactions, process customer accounts and file documents 
Follow communication procedures, guidelines and policies 
Take the extra mile to engage customers


Qualification: 
Any Graduate degree. 
Regional Languages (Kannada, Tamil, Telugu, Hindi) mandatory. 
Strong phone contact handling skills and active listening 
Familiarity with CRM systems and practices 
Customer orientation and ability to adapt/respond to different types of characters 
Excellent communication and presentation skills 
Ability to multi-task, prioritize, and manage time effectively


Perks and Benefits: 

Paid Annual Leaves 
Long vacation during new year 
PF, Health Insurance, 
Team Lunches 
Great job satisfaction 
Immense learning & personal development


Additional Details: 
Job Title: Customer Support Executive 
CTC: Upto 3LPA 
Location: JP Nagar, Bangalore 
Job Type: Full Time (On site) 
Working Days: 6 days. 
Experience: 1-2 years 
Notice Period: Immediate to 7 days 



Customer Support Executive


Job Description :

Make outbound calls to students and parents to promote EdTech programs, seminars, workshops, and counselling sessions related to Medical, Engineering, and Study Abroad courses.
Handle inbound enquiries received through calls, websites, emails, and campaigns, and provide accurate information about courses and offerings.
Qualify prospects by understanding their requirements and convert enquiries into potential leads for the sales/admission team.
 Ensure timely follow-ups with interested students/parents to maximise lead conversion and appointment bookings.
 Maintain and update lead details, call logs, and follow-up status in the CRM/lead management system.


Qualifications:

Undergraduate or Graduate or Post Graduation
Experience: 0 – 2 years
Communication Skills, Interpersonal Skills and Presentation Skills
English & Kannada Mandatory (Malayalam/Telugu/Tamil) will be an added advantage


Perks & Benefits:

Paid Annual Leaves
Long vacation during new year
PF, Health Insurance, Team Lunches
Great job satisfaction
 Immense learning & personal development


Additional Details:

Job Title: Business Development Executive
CTC: Upto 23,000 CTC [Fixed] + Incentives
Location: JP Nagar, Bengaluru
Job Type: Full Time (Onsite)
Working Days: 6 Days
Experience: 0 – 2 Years
Notice Period: Immediate to 7 days



Telesales Executive

Job Description

Key Responsibilities
• Contact students and parents via inbound and outbound calls for seminars, workshops, and counselling related to Medical (NEET UG/PG), Engineering, and Study Abroad admission processes.
• Respond to student enquiries received through calls, emails, and walk-ins, and follow up to convert them into qualified leads.
• Manage a high volume of incoming and outgoing calls efficiently.
• Counsel students and parents to identify needs and recommend appropriate counselling and mentorship solutions.
• Convert leads into paid counselling and mentorship enrollments.
• Build strong and sustainable relationships with students and parents through clear and interactive communication.
• Handle objections and customer concerns, provide appropriate solutions, and ensure timely resolution.
• Maintain accurate records of customer interactions, lead status, and documentation in CRM systems.
• Take proactive steps to engage prospects and improve regional conversion performance.

Qualifications:
• 0–2 years of experience in tele sales, customer support, or EdTech sales.
• Strong communication skills in English and Kannada [regional languages]
• Experience handling student/parent queries and conversions.
• Target-driven mindset with strong follow-up and negotiation skills.
• Comfortable with CRM systems, calling tools, and basic MS Excel.
• Ability to work in a fast-paced, high-volume calling environment.

Perks & Benefits:
• Paid Annual Leaves
• Long vacation during new year
• PF, Health Insurance, Team Lunches
• Great job satisfaction
• Immense learning & personal development

Additional Details:
• Job Title: Regional Conversion Executive
• CTC: Upto 3LPA + Incentives
• Location: VV Puram, Bengaluru
• Job Type: Full Time (Onsite)
• Working Days: 6Days
• Experience: 0–2 Years
• Notice Period: Immediate to 7 days 


Job Description :
• Make outbound calls to students and parents to promote EdTech programs, seminars, workshops, and counselling sessions related to Medical, Engineering, and Study Abroad courses.
• Handle inbound enquiries received through calls, websites, emails, and campaigns, and provide accurate information about courses and offerings.
• Qualify prospects by understanding their requirements and convert enquiries into potential leads for the sales/admission team.
• Ensure timely follow-ups with interested students/parents to maximize lead conversion and appointment bookings.
• Maintain and update lead details, call logs, and follow-up status in the CRM/lead management system.

Qualifications:
• Undergraduate or Graduate or Post Graduation
• Experience: 0 – 2 years
• Communication Skills, Interpersonal Skills and Presentation Skills
• English & Kannada Mandatory
• Malayalam/Telugu/Tamil will be an added advantage

Perks & Benefits: 
• Paid Annual Leaves
• Long vacation during new year
• PF, Health Insurance, Team Lunches
• Great job satisfaction
• Immense learning & personal development

Additional Details: 
• Job Title: Business Development Executive
• CTC: Upto 23,000 CTC [Fixed] + Incentives
• Location: JP Nagar, Bengaluru
• Job Type: Full Time (Onsite)
• Working Days: 6 Days
• Experience: 0 – 2Years
• Notice Period: Immediate to 7 days


Telecaller

Bhimappana Palya

Role Description: Responsibilities:
Manage large amounts of incoming phone calls
Generate sales leads
Identify and assess customers' needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive
communication
Handle customer complaints, provide appropriate solutions and alternatives within the time limits;
follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers

Qualification:
Any Graduate degree.
Regional Languages (Kannada, Tamil, Telugu, Hindi) mandatory.
Strong phone contact handling skills and active listening
Familiarity with CRM systems and practices
Customer orientation and ability to adapt/respond to different types of characters
Excellent communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively

Perks and Benefits:
Paid Annual Leaves
Long vacation during new year
PF, Health Insurance, Team Lunches
Great job satisfaction
Immense learning & personal development

Additional Details:
Job Title: Customer Support Executive
CTC: Upto 3LPA
Location: JP Nagar, Bangalore
Job Type: Full Time (On site)
Working Days: 6 days.
Experience: 1-2 years
Notice Period: Immediate to 7 days



Anna Nagar

Key Responsibilities 
• Handle student/parent enquiries and provide accurate program guidance. 
• Convert leads into enrollments through counselling and follow-ups. 
• Achieve assigned targets and maintain conversion metrics. 
• Manage CRM data, lead status, and communication records. 
• Coordinate with internal teams for smooth onboarding and support. 
• Build strong relationships to ensure satisfaction and retention. 

Qualifications & Skills 
• Bachelor’s degree or Postgraduate (any discipline). 
• Experience: 0–2 years (freshers with strong communication skills can apply). 
• Excellent communication, interpersonal, and presentation skills. 
• Fluency in English and Tamil is mandatory. 
• Strong analytical, organizational, and problem-solving abilities. 
• Prior experience in counselling, customer interaction, or sales is an advantage. 

Perks & Benefits: 
• Paid Annual Leaves 
• Long vacation during new year 
• PF, Health Insurance, Team Lunches 
• Great job satisfaction 
• Immense learning & personal development 

Additional Details: • Job Title: Client Relationship Executive 
• CTC: Up to 3LPA Fixed+ 2LPA Variable 
• Location: Anna Nagar, Chennai 
• Job Type: Full Time (Onsite) 
• Working Days: 6 Days 
• Experience: 0 – 2 Years 
• Notice Period: Immediate to 7 days  


Client Relationship Executive

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Hello Mentor Private Limited Jobs - 17 Verified Vacancies

Quality Analyst

Academic Counselor

Academic Counsellor

Inside Sales Specialist

Inside Sales Specialist

Inside Sales Specialist

Inside Sales Specialist

Regional Conversion Executive

Customer Support Executive

Telesales Executive

Regional Conversion Executive

Telecaller

Customer Support Executive

Client Relationship Executive