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Rashtrapati Bhavan

Moti Nagar

Functional /Business Responsibilities:
 Mange a team of approximately 10 – 20 CSRs
 Ensures 100% of CSRs meet and or exceeds their overall KPI’s (sales targets, customer satisfaction and experience, quality and productivity standards)
 Provides consistent, balanced and timely performance feedback on CSR performance
 Ensures a positive work environment, continuous learning and a high quality employment experience for your team
 Provides leadership and manages to all operational standards
 Along with fellow Team Leaders, meets and exceeds all department goals
 Applies timely performance management standards and processes
 Day to day sales/service request management
 Effectively communicates and manages change in operating procedures and processes to ensure staff understanding, retention and appropriate execution
 Coach, develop and engage the CSR to increase their abilities while enhancing their own careers
 Creates strong morale and spirit in his/her team
 Ensures that the plans for the day and / or potential “challenges to success” are communicated to all CSR
 Recognizes the strengths and areas of improvements for all CSR’s, and has the ability to build developmental plans as appropriate
 Sets clear objectives and measures outcome
 Constructs compelling developmental plans and executes them
 Partners with cross functional units to ensure effective execution of daily business targets
 Blends people into teams when needed


Team Leader - Telesales

Barakhamba Rd

Title :- Development/Relationship Manager - Health Agency-Delhi
Vertical :- Health Agency
Location : Delhi,Faridabad,Noida
Minimum Experience: 1-10 years
Industry preferred:- SAHI, LI, GI, Banking, Pharma, Telecom, Mutual Funds, NBFC, FMCG
Roles and Responsibilities:
Roles and Responsibilities:
1) Sales of health insurance through Agency Channel.
2) Recruit, Train Agents and Generate business through them in the assigned territory.
3) Responsible for Licensing and tracking activation of the same regularly. 4) To meet agents, lead providers, intermediaries on a regular basis and maintaining records of the same in a planned manner.
Job Requirements:-
1) Min. 1 year experience in Field sales.
2) Min. Qualification: Graduation
3) Candidates with non-sales background will not be fit for this job profile
References can also be shared on dipshikha.singh@ext.icicilombard.com.


Agency Development Manager

Mega Walk-in-Drive at #Delhi NCR

Title :- Development/Relationship Manager - Health Agency-Delhi

Vertical :- Health Agency

Location : Delhi NCR (Green Park, Faridabad,Motinagar,Janakpuri, Pitampura)

#Date :- 10thDec 2025 (Wednesday)

Address :-ICICI LOMBARD GIC LTD, 7th floor, Mercantile house, K.G Marg, new Delhi - 110001 (Nearest metro station - #Barakhamba metro station)

Minimum Experience: 1-10 years

Industry preferred:- SAHI, LI, GI, Banking, Pharma, Telecom, Mutual Funds, NBFC, FMCG

Roles and Responsibilities:
1) Sales of health insurance through Agency Channel.
2) Recruit, Train Agents and Generate business through them in the assigned territory.
3) Responsible for Licensing and tracking activation of the same regularly. 4) To meet agents, lead providers, intermediaries on a regular basis and maintaining records of the same in a planned manner.


1. Outbound calling and converting lead into sales.
2. Explaining the customers product features and benefits.
3. Ensuring all compliance and SLA during the calls.
4. Achieving daily, weekly, monthly, target.


Telesales Executive

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Icici Lombard Jobs In New Delhi - 4 Verified Vacancies

Team Leader - Telesales

Agency Development Manager

Agency Development Manager

Telesales Executive