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Isourse Technologies Pvt. Ltd

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Rashtrapati Bhavan

Manesar

Position Overview: We are looking for a skilled and experienced Desktop Support Engineer (MacBook Expert) to provide on- site technical support to our employees. The ideal candidate will have in- depth knowledge of macOS environments, troubleshooting Apple hardware and software issues, and ensuring seamless integration with enterprise systems. This role requires a proactive problem solver with strong communication skills and a customer-focused mindset. 

Key Responsibilities: 
Provide on-site technical support for all MacBook users, ensuring timely resolution of hardware, software, and network issues. 
Install, configure, and maintain macOS systems, laptops, and related peripherals. 
Troubleshoot and resolve issues related to network connectivity, VPN, and Wi-Fi on macOS devices. Manage user accounts, access permissions, and device policies in Active Directory and MDM (Mobile Device Management) tools such as Jamf or Intune. 
Ensure regular software updates, patch management, and compliance with IT security standards. 
Assist with data backup, system recovery, and user migration during upgrades or replacements. 
Collaborate with cross-functional IT teams to maintain system stability and user productivity. 
Document all incidents, resolutions, and procedures in a clear, structured manner.
 Provide user training and guidance on best practices for macOS and associated applications. 


Required Skills and Qualifications: 
Bachelor’s degree in Information Technology, Computer Science, or related field. 
3+ years of hands-on experience in desktop support, with a strong focus on macOS systems. 
Expertise in macOS troubleshooting, Apple hardware diagnostics, and configuration management. 


Desktop Support Engineer (MacBook Expert)

Bhiwadi

   Advanced Troubleshooting: Handle more complex technical issues that go beyond the scope of L1 support. This could include troubleshooting hardware and software issues, network connectivity problems, and more
·        Operating Systems and Applications: Support for multiple operating systems (e.g., Server Windows, Windows, macOS) and applications (e.g., Microsoft Office, email clients).
·        Configuration and Deployment: Assist with the configuration and deployment of new hardware and software, including setting up workstations, printers, and peripherals.
·        User Assistance: Provide remote and in-person support to end-users, resolving issues in a timely manner.
·        Documentation: Maintain detailed records of issues and resolutions, as well as update knowledge base articles and procedures.
·        Escalation Management: Escalate unresolved issues to L3 support or other specialized teams as necessary.
·        Handling IT related internal and external audits
·        Budget Planning: Participate in the budgeting process for IT assets, including forecasting future asset needs based on organizational growth and technological advancements

ITSM Asset Inventory Management:
Asset Tracking: Maintain and update records of hardware and software assets, including inventory management.
Lifecycle Management: Track the lifecycle of assets from procurement to decommissioning, ensuring accurate records for audits and asset optimization.
Compliance: Ensure that all asset management activities adhere to organizational policies and industry standards
ITSM Ticket Handling: Manage and resolve tickets assigned from the service desk or other support channels. Prioritize and categorize tickets based on urgency and impact.




Desktop Support Engineer

Porur

Aalathur IE

Electrical technicians should have skills for staying safe and doing the job correctly. Working with electricity is a dangerous job and techs must take precautions to avoid getting hurt. For this reason, there are skills that you must gain to be successful and take precautions toward injuries in this field. Proper professional electrical tech training is important to learn about and steer clear from injuries like electrical shocks, burns, and falls which can potentially be fatal.
Reading blueprints and technical diagrams to determine the placement of outlets and fixtures
Installing wiring, outlets, and controls
Maintenance of electrical systems
Inspecting transformers and circuit breakers to ensure they are up to code
Identifying electrical problems using specialized tools like voltmeters, cable testers, thermal scanners, and ammeters
Repairing and replacing wiring and equipment using hand and power tools such as screwdrivers, saws, drills, wire strippers, and conduit breakers
Directing and training fellow workers to install, maintain, and repair wiring and systems



Electrical Technician

Vkk Menon Road

Edayar Street

Dwarka Sector 11

Key Responsibilities:

KINDLY NOTE THIS OPENING IS ONLY FOR GRADUATES.
80% throughout in academics and regular studies is mandatory

1. Assist the sales team in generating leads through various channels.
2. Conduct market research to identify potential customers and opportunities.
3. Contact potential clients through phone, email, and social media.
4. Schedule appointments and product demonstrations for the sales team.
5. Maintain and update the CRM database with accurate information.
6. Prepare sales reports and presentations as needed.
7. Provide excellent customer service and support to existing clients.


Sales Support Executive

Subramanya Nagar

Bengaluru

Kailasipalyam

Britania Factory

Providing email, remote, and in-person support to troubleshoot various technical problems
· Installing and configuring computer hardware, software, peripherals, and networking equipment
· Resolving issues with internet connectivity, printers, scanners, and other equipment
· Performing troubleshooting to diagnose system failures and identifying root causes
· Escalating to a specialized team if unable to diagnose
· Configuring system settings, security tools, VPN access etc
· Tracking Inventory computers, devices, peripherals, components, and software licenses
· Managing Asset labelling of each and every IT equipment
· Diagnostics: Ability to review logs, run monitoring tools, conduct testing to pinpoint issues
· Providing Support for engineering and Microsoft applications
· Required working knowledge regarding Ms teams / Outlook / O365 Configuration process, Archive Process, Repairing process,
.Require to visit Client sites as per requirement.


Job Title: Electrical Technician
 
Location: New Delhi
 
Position Type: Full-time
 
Job Description:
We are currently seeking skilled Electrical Technicians with expertise in various electrical installation and maintenance tasks. The ideal candidate will have knowledge and experience in cable laying, cable tray laying, DB (Distribution Board) installation, earthing works, and HT/LT (High Tension/Low Tension) panel installation. As an Electrical Technician, you will be responsible for ensuring the safe and efficient installation of electrical systems in accordance with industry standards and regulations.
 
Key Responsibilities:
Perform cable laying and cable tray laying activities as per project specifications and engineering drawings.
Install Distribution Boards (DBs) and ensure proper wiring and connections for electrical distribution.
Execute earthing works to ensure electrical safety and compliance with safety standards.
Assist in the installation of High Tension (HT) and Low Tension (LT) panels, including wiring and configuration.
Troubleshoot electrical systems and equipment to identify and resolve issues in a timely manner.
Conduct routine inspections and maintenance of electrical systems to ensure optimal performance and safety.
Collaborate with engineers, supervisors, and other team members to coordinate installation activities and ensure project deadlines are met.
Adhere to safety protocols and procedures at all times to prevent accidents and ensure a safe working environment.
Maintain accurate records of work performed, materials used, and equipment maintenance activities.

 
Required Skills and Qualifications:
Diploma or vocational training in Electrical Engineering or a related field.
Proven experience as an Electrical Technician or similar role, with specific expertise in cable laying, cable tray laying, DB installation, earthing works, and HT/LT panel installation.
Strong knowledge of electrical systems, components, and wiring diagrams.
Ability to interpret engineering drawings and technical specifications.
Proficiency in using electrical tools and equipment for installation and maintenance tasks.
Excellent troubleshooting skills and the ability to identify and resolve electrical issues efficiently.
Attention to detail and a commitment to ensuring work is performed to high-quality standards.
Effective communication skills and the ability to work collaboratively in a team environment.
Physical stamina and the ability to work in various weather conditions and environments.

 
Preferred Qualifications:
Certification in electrical installation and maintenance.
Prior experience working in industrial or construction settings.
Familiarity with relevant electrical codes and regulations.

 
Note: This position requires flexibility in working hours and occasional overtime to meet project deadlines. Candidates must possess a valid driver's license and be willing to travel as required for project assignments.
 
 


Electrician

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Isourse Technologies Pvt Ltd Jobs - 8 Verified Vacancies

Desktop Support Engineer (MacBook Expert)

Desktop Support Engineer

Electrical Technician

Electrical Technician

Sales Support Executive

Electrical Technician

Desktop Support Engineer

Electrician