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Danapur-Khagaul Road

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Shivala Par

Khatushyam Dream Homes Private Limited

Sales & Marketing Executive

Job Title: Hotel Captain
Department: Food and Beverage
Reports To: Restaurant Manager / Food and Beverage Manager
Job Summary:
The hotel captain is responsible for overseeing the dining experience for guests, ensuring high levels of service, and managing dining staff. The captain acts as a liaison between the management and the service staff, ensuring that the restaurant operates smoothly and meets the hotel's service standards.
Key Responsibilities: Guest Relations:
Greet guests upon arrival and escort them to their tables.
Provide menus and offer detailed information about menu items, including specials and recommendations.
Maintain contact with guests throughout their dining experience to ensure satisfaction.
Service Management:
Oversee the service staff during meal periods, ensuring proper service etiquette and procedures are followed.
Coordinate with the kitchen and bar staff to ensure timely and accurate order delivery.
Manage reservations and seating arrangements to optimize the dining area.
Staff Supervision and Training:
Train new dining staff on service standards, menu knowledge, and safety regulations.
Conduct regular briefings and meetings with the staff to relay important information and service goals.
Monitor staff performance and provide feedback and coaching to improve service quality.
Operational Duties:
Assist in setting up the dining area, including table settings, decorations, and proper ambiance.
Handle cash and credit transactions, ensuring accuracy in billing and reporting.
Ensure compliance with health and safety regulations, maintaining cleanliness and organization in dining areas.
Problem Resolution:
Address guest complaints and concerns promptly and professionally.
Collaborate with management to implement solutions and improve service quality.
Inventory Management:
Assist in managing inventory levels of food, beverages, and service supplies.
Work with management to forecast and plan for inventory needs based on dining trends.
Qualifications: High school diploma or equivalent; degree in Hospitality Management or related field preferred.
Previous experience in a similar role within the food and beverage industry.
Strong knowledge of food and beverage service standards and practices.
Excellent interpersonal and communication skills.
Ability to work well under pressure in a fast-paced environment.
Strong organizational skills and attention to detail.
Working Conditions: May require long hours, including evenings, weekends, and holidays.
Ability to stand for extended periods and lift up to 25 pounds.
Fast-paced dining environment requiring multitasking and effective decision-making.




M/s RM & Sons

Captain

Steward – Job Description
Position: Steward
Location: Hotel Ramta Continental, Patna 
Department: Food & Beverage (F&B)
Reports To: Restaurant Manager / F&B Manager

Job Summary: 
The Steward is responsible for ensuring excellent dining service by maintaining cleanliness, assisting in food service, and supporting the kitchen and F&B staff. The ideal candidate should have over 4 years of experience in the hospitality industry, preferably in food service, and should be capable of handling guests professionally while maintaining high hygiene standards.

Key Responsibilities:
Guest Service & Food Handling
Provide efficient and courteous service to guests in the restaurant, banquet, or room service areas.
Ensure tables are properly set up with clean cutlery, napkins, and glassware.
Assist in taking orders and serving food & beverages while maintaining high service standards.
Address guest queries and ensure customer satisfaction with prompt and polite service.


Cleanliness & Hygiene
Maintain cleanliness of the dining area, service stations, and pantry.
Follow hygiene and sanitation standards as per hotel policies.
Assist in dishwashing and ensure proper handling of kitchen utensils.


Inventory & Stock Management
Keep track of tableware, cutlery, and glassware stock.
Refill condiments and maintain necessary supplies at service stations.
Report any shortages or breakages to the supervisor.


Coordination & Teamwork
Work closely with the kitchen and F&B team to ensure smooth service.
Communicate guest requests or special orders to the kitchen staff.
Assist in banquet or event setups and breakdowns when required.


Key Skills & Qualifications:
Education: Minimum 10th or 12th pass (Diploma in Hotel Management is a plus).
Experience: Minimum 2+ years in hotel, restaurant, or banquet service.


Skills:
Excellent guest service and communication skills.
Basic food handling and hygiene knowledge.
Ability to work efficiently in a fast-paced environment.
Well-groomed and presentable personality.


Salary & Benefits:
Competitive salary + service charge & tips.
Complimentary meals during working hours.
Uniform and laundry services (as per policy).
Growth opportunities within the F&B department.




Waiter / Steward

09-May-2025 – Apply for 3 Jobs available in Danapur-Khagaul Road, Patna on apna. Register for Free & Find ✓ Work from Home ✓ Online ✓ Freshers ✓ Women Jobs at Danapur-Khagaul Road

Jobs in Danapur-Khagaul Road, Patna - Find 3 Job Vacancies in Danapur-Khagaul Road

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