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Relationship Officer-811-Digital Banking Kotak 811-SalesAs a Relationship Officer for Kotak 811 Digital Sales, you will be responsible for acquiring new customers through open market activities and driving sales of financial products. This is a high-energy, field-based role focused on building relationships, achieving sales targets, and expanding the bank’s digital footprint.
Conduct 100% field-based customer acquisition for Savings and Current Accounts through:
Canopy and Umbrella activities
Cold calling
Referrals and open market sourcing
Drive cross-selling of financial products such as:
Life Insurance (LI)
General Insurance (GI)
Systematic Investment Plans (SIP)
Personal Loans (PL)
Fixed Deposits (FD)
Work within assigned geographical areas (mapped by pin code) to meet acquisition and cross-sell targets.
Build and maintain strong relationships with existing customers to enhance engagement and product penetration.
Ensure compliance with internal processes and customer service standards.<h4>Experience Level</h4>Mid Level

Relationship Officer

Area Sales Manager-Housing Finance-SalesArea Sales Manager - HF<ul><li>Manage a team of Relationship Managers (RMs) to drive business volumes across both internal and external channels (Branch, DSA, Builder)</li><li>Manage sales and distribution through the cross-sell and open market channels with ticket size upto 50 lakhs.</li><li>Work with cross functional teams like Credit, Legal, Technical, and Product &amp; Ops to ensure business deliverables are met. </li><li>Sanction &amp; disbursement of files per month as per targets assigned</li><li>Managing a set of diverse stakeholders , including internal teams, branches &amp; DSA partners</li><li>Meeting HNI clients and explaining various products related to Loan against property</li><li>Ensure additional revenue generation through cross sell &amp; multi selling of Insurance, CASA , Credit Cards etc.</li><li>Ensure the portfolio quality is tracked and is per agreed norms</li><li>Responsible for end to end processing of the case and updating the status of the same to the customers</li><li>Deliver the P&amp;L of the portfolio</li></ul> <h4>Experience Level</h4>Mid Level

Area Sales Manager

Head of Marketing-Kotak 811-Digital Banking Kotak 811-Regional SalesHead of Marketing- Kotak 811 Role Overview The Lead, Brand &amp; Product Marketing is responsible for developing and executing the brand strategy, driving product positioning and messaging, and leading go-to-market (GTM) initiatives across the organization. This role ensures consistent brand identity, strong market presence, and successful product adoption. As a cross-functional leader, you will collaborate with Product, Sales, Growth, and Creative teams to influence product roadmap, customer experience, and overall business performance. Key Responsibilities Brand Strategy &amp; Management Develop and own the overall brand strategy, positioning, and identity across all touchpoints. Build a strong, consistent brand narrative informed by market insights, customer research, and competitive analysis. Lead brand campaigns and drive brand awareness, relevance, and preference in the target market. Monitor brand performance metrics and drive continuous optimization. Product Marketing &amp; GTM Leadership Define product positioning, messaging frameworks, value propositions, and differentiators. Lead end-to-end GTM planning for product launches, feature releases, and lifecycle marketing initiatives. Conduct market, customer, and competitive research to influence product strategy. Create sales enablement materials including pitch decks, one-pagers, case studies, and competitor battlecards. Cross-Functional Collaboration Work closely with Product teams to ensure product roadmap aligns with market needs. Partner with Sales to develop tools that improve conversion and strengthen pipeline quality. Collaborate with Growth/Performance Marketing to drive demand generation and customer acquisition. Coordinate with Creative teams to ensure cohesive content and campaign execution. Data, Insights &amp; Performance Define and track KPIs across brand and product marketing initiatives. Use insights from analytics, research, and customer feedback to optimize messaging and campaigns. Lead market segmentation and persona development. This is an Internal document. Leadership &amp; Team Development Manage and mentor a small team of brand and product marketers (as applicable). Champion a culture of creativity, experimentation, and customer-centric thinking. Qualifications &amp; Skills Required 6&amp;#43; years of experience in brand marketing, product marketing, or related fields. Proven success in developing brand strategies and launching products to market. Strong understanding of customer journeys, segmentation, and positioning. Excellent communication, storytelling, and stakeholder management skills. Ability to translate complex product features into simple, compelling narratives. Experience working in fast-paced, cross-functional environments. Preferred Experience in [industry: SaaS / FMCG / Fintech / B2B / Consumer Tech—customizable]. Background managing creative teams or agencies. Familiarity with research tools, product analytics platforms, and CRM/marketing automation systems. Key Competencies Strategic thinking Storytelling &amp; messaging Analytical decision-making Creativity &amp; innovation Project management Leadership &amp; influence Cross-functional collaboration What We Offer Competitive compensation and benefits Opportunity to shape the brand and product narrative at a high-growth company Creative, collaborative, and impact-driven work culture We are seeking an experienced and driven Lead Marketing Manager to oversee the planning, development, and execution of our marketing initiatives. The ideal candidate is a strategic thinker with This is an Internal document. strong leadership skills, capable of driving brand growth, customer engagement, and revenue through innovative marketing strategies. Key Responsibilities Strategic Planning &amp; Leadership Develop and execute comprehensive marketing strategies aligned with business objectives. Lead, mentor, and manage the marketing team to ensure high performance. Oversee the marketing budget and allocate resources effectively. Brand &amp; Campaign Management Define and strengthen the brand identity across all channels. Plan, execute, and analyze integrated marketing campaigns (digital, social, email, offline). Conduct market research to identify opportunities and market trends. Digital Marketing Oversee SEO, SEM, social media, content marketing, email automation, and web analytics. Manage the company’s digital presence to ensure optimal visibility and engagement. Analyze performance metrics to optimize campaigns and improve ROI. Product &amp; Growth Marketing Collaborate with product and sales teams to support product launches and GTM strategies. Drive customer acquisition, retention, and lifecycle marketing initiatives. Identify and test growth opportunities using data-driven insights. Stakeholder Collaboration Work closely with cross-functional teams (Sales, Product, Creative, Operations) to ensure alignment. Present marketing performance, forecasts, and insights to senior leadership. Qualifications Bachelor’s degree in Marketing, Business, or related field; MBA is a plus. 5–8&amp;#43; years of marketing experience, with at least 2 years in a leadership role. Proven track record in leading successful marketing campaigns and driving measurable growth. Strong understanding of digital marketing tools, analytics platforms, and CRM systems. Excellent communication, leadership, and project management skills. Creative, analytical, and highly adaptable in a fast-paced environment. This is an Internal document. Key Competencies Strategic Thinking Team Leadership Data-Driven Decision Making Creativity &amp; Innovation Strong Communication Skills Project Management This is an Internal document.<h4>Experience Level</h4>Executive Level

Head of Marketing

Area Sales Manager Direct Business-Loan Against Property (LAP)-SalesJob Responsibilities:• Handel to all Direct RMs to collect the direct leads. Team Lead Direct Sales - HO: Responsible for driving Direct team across branches and achieving the overall Direct channel targets.• Activity calendar: Prepare marketing activity calendar on monthly, quarterly basis and coordinate the execution along with campaign management. Data mining and lead conversion.• Digital campaigns: Developing and planning of monthly / Quarterly digital campaigns • Monitoring: Tracking and monitoring of leads generated thru various campaigns and supporting branch teams for desire conversion of leads. Monitoring tele calling set up.•Support: Support &amp; coordinate with sales team for proper system support to ensure better efficiency.•Training: Ensure timely training programs to the branch team.•New Initiatives: To enhance customer experience through online / digital channel.•Reporting: Sharing regular and correct MIS to sales team &amp; management.  Job Requirements:•           Qualification – MBA and/or Professional Degree preferred•           Should have at least 6-8 year of experience of Sales/Marketing•           Should have good understanding of asset business•           Should be able to drive and work with a Team reporting to Line Managers•           Should be a Team player, Relationship person and should be ready to travel widely ould have experience in Mortgage Loan, Loan against property<h4>Experience Level</h4>Mid Level

Collection Manager-Loan Against Property- CollectionJob Responsibilities:<ul><li>Monitoring &amp; resolving delinquent cases</li><li>Regular follow up and visits to delinquent customers.</li><li>Achieve the bucket wise resolution target through the in-house/agency </li></ul>Job Requirements: Should have experience in Mortgage Loan, Loan against property CollectionsComfortable with using MS Word and MS ExcelGood Communication and interpersonal skillsDemonstrable team management skillsKnowledge of provisions of the law (Specially IBC / SARFAESI / NCLT / Immovable Properties) will be added advantage.Educational Qualifications: Should be graduate and above. Work Experience: Minimum work experience of 5 years Exposure to secured lending asset products can be considered.Delhi – M3 – CTC – 7.5 Lacs (8 Years Exp.) (Delhi – Cana ought, Noida – East Delhi)Mumbai – M3 – CTC - 7.5 Lacs (8 Years Exp.) Kalina (Up to Bhayander - Western) Central up to Thane.Bangalore – M2 – CTC – 5.5 Lacs (5 Years Exp) Chennai – M2 – CTC – 5.5 Lacs (5 Years Exp)Local candidate preferred only. HDFC Cretelia, Piramal, Tata Housing,  <h4>Experience Level</h4>Mid Level

Assistant Collection Manager

Business Relationship Manager - SBE-Small Business Enterprise-Sales• To understand clients business &amp; provide appropriate working capital solutions across Fund/ non Fund based products like Cash Credit, Demand Loan, Buyers credit, LC, BG etc. • Work closely with Branch Banking teams for new customer addition. • To penetrate client with various products like Current Account/Term Deposits/Transaction Banking/Trade Finance for the primary Relationship &amp; Group companies. • To build relationships with key persons (CFOs/ promoters) in the target segments &amp; build client trust &amp; confidence. • Focus to continually increase the Book size and profitability of the assigned portfolio. To understand client business models, trade related activities, cash flows etc. and identify opportunities and grow client relationships. • To be alert on competitive elements in the target segments (viz. other banks etc.) &amp; Augment the presence and penetration of the Kotak brand in the target market Maintain high caliber client service. • Improve efficiency by monitoring &amp; overseeing continuous improvement of processes constantly have a rapport with the operating units to customize and develop solutions
Understand client businesses and provide appropriate working capital solutions across fund/non-fund based products.
Collaborate with branch banking teams for new customer acquisition.
Cross-sell products such as Current Accounts, Term Deposits, Transaction Banking, and Trade Finance to primary and group companies.
Build and maintain relationships with key client stakeholders (CFOs, promoters).
Increase book size and profitability of the assigned portfolio.
Analyze client business models, trade activities, and cash flows to identify growth opportunities.
Monitor competitive landscape and enhance Kotak’s brand presence in target segments.
Ensure high-quality client service and timely resolution of queries.
Drive process improvements and coordinate with operating units to develop customized solutions.<h4>Experience Level</h4>Mid Level

Assistant Relationship Manager

Area Sales Manager-Loan Against Property (LAP)-SalesJob Responsibilities:<ul><li>Handling Team to generating business from existing branch and generating DSA Channels.</li><li>Monitoring pre and post disbursal documents / formalities.</li><li>Monitoring &amp; resolving Infant delinquent cases</li><li>Building relationship with current and prospective Customers</li><li>Providing off roll incentive inputs for timely processing</li><li>Meeting HNI customers for Business Loans</li><li>Generating  corporate leads and closing them</li><li>Achieve the branch/location target  through the team which includes branch sales target, ALR ,controlling PDD/delinquency Job Requirements: Comfortable with using MS Word and MS Excel Good Communication and interpersonal skills Demonstrable team management skills Ability to collaborate, delegate and motivate Educational Qualifications: Should be graduate and above Work Experience: Minimum work experience of 6 years Exposure in similar industry would be preferable Exposure to secured lending asset products viz. Home Finance/Personal Loan/Educational Loan etc can be considered</li></ul> <h4>Experience Level</h4>Mid Level

811-CUFD Officer-Digital Banking Kotak 811-Contact Centre Inbound CEC Officer - Inbound – 811 CUFD (Customer Unfreeze Department) 




Department
Customer Experience Center


Location
Thane/Noida


Reporting Relationship
CEC – Team Leader – Inbound


Position GradeAssistant Manager / Deputy Manager  Job Role <ul><li>To attend the inbound calls / icommit / make outbound calls to customers in 811 CUFD and process the queries &amp; requests to customer's satisfaction related to freeze (both voice or video)</li><li>To identify and convert the opportunities for cross selling (banking product) on customer's call if required.</li><li>Responsible for quality communication and customer servicing within laid down productivity and service benchmarks.</li><li>Ensure customer “delight” and consistent service experience, including timely resolution of customer queries/issues.</li><li>Complete the logs specified by the process</li><li>Adherence to Information Security norms &amp; quality process norms.</li><li>To be aware of and comply with any updates about the process </li><li>Act on the feedback given by Team Leader/SME/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance </li></ul>Job Description  <ul><li>Graduate</li><li>Preferably 1-2 years with 6 months which should to be in customer service role - Understanding of call center industry an advantage</li><li>Excellent communication skills – Verbal &amp; Written</li><li>Flexible to work 24/7 (For Females: 7AM till 8PM) including Sunday/Bank holidays</li><li>Flexible to get scattered 6 Week Offs in a month with 9hours of shift</li><li>Good listening skills and strong communication abilities.</li><li>Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude &amp; works with integrity</li><li>Team Player, collaborative Self-motivated person including the ability to act as a role model within the organization. Should be able to establish rapport quickly with peers, managers &amp; customers</li><li>Understand customers profile and identify any risks related to profiles.</li><li>Act as a risk control unit and complete due diligence on customers profile.</li></ul><h4>Experience Level</h4>Entry Level

CRM Implementation Coordinator

Premier Acquisition Manager - GRA-RL Sales-Regional salesPosting Description for Internal Candidates
 
 


 
 
 


 
Enter Custom Internal Posting Description
 


 
 
 



 



Short Description for Internal Candidates
 
 


Description for Internal Candidates
 
 


 
 
 



JOB Role-         ·         Acquisition of customers through group companies.          ·         Managing the leads to be assigned to him for the proper execution and opening of Accounts in the prescribed TAT’s.          ·         Selling TPP and Generating Revenue.          ·         Building CASA book size.         Job Requirement-         ·         Good coordinator with different channels.          ·         Excellent communication skills.          ·         Graduates / MBA     Having more than 2-4  year work experience Same Posting Description for Internal and External Candidates  <h4>Experience Level</h4>Mid Level

Acquisition Manager

Sr. Sales Executive-AGRI-FIN-TRACTOR LOANS AND RETAIL(TFE)-Marketing Branches OperationsSr.Sales Excecutive-Tractors and Farm Equipments (TFE)-Marketing Branches Operations JOB DESCRIPTION Job Role:  •             Enhancement of Deposit pool from Customers  •             Establishing standards and delivery of service  •             Sale of non-deposit products. Cross selling targets progressively  •             Sale of MF and Insurance products  •             Fee Income  •             Branch Administration  •             Regulatory Compliance  •             Manage productivity and overall morale of branch team members  •             Overall responsible for break-even and P&amp;L of branch  Job Requirements:  •             Overall 6yrs of Banking experience; out of which 3-4yrs in Retail Liabilities  •             Must have had Sales experience and exposure, preferably of Liabilities products  •             Qualifications- MBA / CA/ CAIB   •             Good Leadership skills (though more tactical than strategic)  •             Thinker: Doer – 40:60  •             In-depth understanding of financial instruments, markets and macro micro economic processes  •             Ability to carry along all the units involved in the customer service cycle to ensure customer “DELIGHT”  •             Liaising with product management team, marketing and other centers &amp; verticals for new product development, service enhancements and sales initiatives. <h4>Experience Level</h4>Senior Level

Senior Sales Executive

Area Collections Manager PRIME VISHWAASCollectionArea Collection Manager - Support Services-Collection Job Role :Monitoring and maintaining branch collection.Managing repossession.Co ordination with collection agency, repossession agent, sale of vehicle.Legal formalities.Job Responsibilities : Monitoring and maintaining branch collection.Managing repossession.Co ordination with collection agency, repossession agent, sale of vehicle.Legal formalities.Job Requirements :Minimum graduation, and thorough knowledge of collection activity.  Managerial positionEducational Qualifications :Minimum B Com(MBA preferable)Experience Profile :4 to 5 year in relevant field. ( relevant exp is fine if no of years is less than 4 years)Personality Traits :Should be able to take major decisions independen <h4>Experience Level</h4>Mid Level

Acquisition Manager-Sales-SalesThe Acquisition Manager – RL Sales is responsible for driving the acquisition of retail loan customers through direct and indirect channels. The role involves identifying potential customers, managing relationships with channel partners, ensuring compliance with documentation, and achieving sales targets for retail loan products such as home loans, LAP (Loan Against Property), and personal loans.
Acquire new customers for retail loan products through DSAs, connectors, and direct sourcing.
Generate leads through market activities, referrals, and cold calling.
Ensure proper documentation and adherence to KYC norms as per company guidelines.
Coordinate with internal teams including credit, operations, legal, and technical for smooth processing of loan applications.
Maintain strong relationships with channel partners and ensure consistent business flow.
Track and update the status of loan applications to customers and partners.
Achieve monthly and quarterly sales targets as assigned.
Provide excellent customer service and resolve queries promptly.<h4>Experience Level</h4>Mid Level

Sky Phygital - Relationship Manager-Sky Channel-PhygitalAs a Relationship Officer – Customer Engagement, you will be responsible for acquiring and managing high-net-worth individuals (HNIs) within the bank’s Priority Banking segment. This role focuses on deepening customer relationships, enhancing engagement, and driving cross-sell opportunities across the bank’s product suite. You will be expected to source new customers through lead generation models and field support, while ensuring a high standard of customer service and adherence to bank policies. The role also involves coordinating with product managers and group companies to deliver a seamless banking experience, conducting sales initiatives, and maintaining detailed relationship records. This position is ideal for professionals with a strong sales orientation, excellent communication skills, and a passion for building long-term client relationships in a dynamic banking environment.
Acquire and expand relationships with High Net Worth (HNI) customers by sourcing Category A Priority clients.
Generate new customer leads through structured lead generation models and external field support.
Ensure high levels of customer service and strict adherence to bank policies and compliance norms.
Cross-sell a wide range of bank products to existing customers to deepen wallet share.
Educate clients on new products and enhancements to strengthen the banking relationship.
Plan and execute special sales initiatives and client engagement activities in collaboration with Product Managers.
Coordinate with group companies to offer integrated financial solutions across product lines.
Maintain comprehensive relationship records for all assigned customer accounts.
Ensure timely resolution of customer queries and maintain consistent client contact.
Act as a role model within the organization by demonstrating professionalism and teamwork.<h4>Experience Level</h4>Mid Level

Relationship Manager

Branch Manager-BRANCH BANKING-Branch HeadAs a Branch Manager in the Retail Liabilities vertical, you will be responsible for driving business growth, ensuring operational excellence, and delivering superior customer service. This role demands a dynamic leader with strong sales acumen, regulatory awareness, and the ability to manage a high-performing team. You will oversee the branch’s profitability, compliance, and customer engagement, while also promoting cross-selling of financial products
Drive enhancement of the deposit pool from existing and new customers.
Ensure high standards of customer service delivery across all touchpoints.
Promote and achieve cross-selling targets for non-deposit products.
Lead sales initiatives for Mutual Funds and Insurance products.
Generate fee-based income through strategic product offerings.
Oversee branch administration and ensure smooth day-to-day operations.
Ensure full compliance with regulatory and internal guidelines.
Foster a productive and motivated branch team environment.
Take ownership of the branch’s Profit &amp; Loss and break-even performance.
Collaborate with internal stakeholders for product innovation and marketing initiatives.<h4>Experience Level</h4>Executive Level

Branch Manager

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Kotak Mahindra Bank Jobs - 2247 Verified Vacancies

Relationship Officer

Area Sales Manager

Head of Marketing

Area Sales Manager

Assistant Collection Manager

Assistant Relationship Manager

Area Sales Manager

CRM Implementation Coordinator

Acquisition Manager

Senior Sales Executive

Assistant Collection Manager

Acquisition Manager

Relationship Manager

Branch Manager