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Relationship Manager-Housing Finance-SalesWe are seeking a driven and experienced Relationship Manager to manage and grow the DSA (Direct Selling Agent) or branch channel for mortgage products. This is an individual contributor role focused on driving sales, ensuring compliance, and managing end-to-end case processing. The ideal candidate will have a strong background in mortgage sales, excellent communication skills, and the ability to build and manage rela+P33:P35tionships with DSAs and internal stakeholders.
Manage sales and distribution of mortgage products through DSAs. Empanel new DSAs from the market and drive business growth through them. Train and develop DST (Direct Sales Team) and DSA partners to ensure productivity and compliance. Ensure adherence to KYC and documentation norms as per company guidelines. Ensure timely and accurate closure of disbursement documentation. Liaise with internal departments including Credit, Legal, Technical, RCU, and Operations for smooth case processing. Handle end-to-end processing of customer applications and keep customers and channel partners updated on status. Ensure high levels of customer service and satisfaction throughout the loan lifecycle.<h4>Experience Level</h4>Mid Level

Home Loan Consultant

Premier Acquisition Manager-Sales-SalesThe Premier Acquisition Manager is responsible for acquiring and managing relationships with High Net-Worth Individuals (HNIs) for retail loan products. The role focuses on building a strong CASA (Current Account Savings Account) book, selling third-party products (TPP), and generating revenue through high-value customer engagement. The candidate should possess strong coordination skills, a customer-centric approach, and prior experience in portfolio management.
Acquire new HNI customers for retail loan products and banking services.
Drive revenue through cross-selling of third-party products (TPP) such as insurance, mutual funds, etc.
Build and grow CASA book size by onboarding quality customers.
Maintain and nurture relationships with existing HNI clients to ensure long-term engagement.
Coordinate effectively with internal teams including credit, legal, operations, and product teams.
Ensure compliance with KYC norms and proper documentation for all customer acquisitions.
Provide end-to-end support to customers and channel partners, ensuring timely updates and resolution.
Leverage existing customer base to generate new business opportunities.<h4>Experience Level</h4>Mid Level

Acquisition Manager

Platinum Banker-Household-Outbound-Branch Banking-Service A Relationship Manager is responsible for building and maintaining strong relationships with clients, ensuring customer satisfaction, and identifying opportunities for business growth.Key Responsibilities<ul><li>Client Relationship Management: Build and nurture long-term relationships with clients, acting as their primary point of contact and trusted advisor.</li><li>Customer Satisfaction: Monitor client satisfaction and feedback, addressing any issues or concerns promptly to enhance the client experience.</li><li>Business Development: Identify opportunities for upselling and cross-selling products or services to existing clients, contributing to business growth.</li><li>Collaboration: Work closely with internal teams, such as sales, marketing, and customer service, to ensure seamless delivery of services and meet client needs.</li><li>Performance Analysis: Analyze client data and performance metrics to identify trends, risks, and opportunities for improvement, developing action plans accordingly.</li><li>Reporting: Prepare and deliver presentations, proposals, and reports to clients, highlighting value propositions and outcomes achieved through the partnership.</li></ul> <h4>Experience Level</h4>Senior Level

Relationship Manager

Relationship Manager-AGRI-FIN-TRACTOR LOANS AND RETAIL(TFE)-Retail SalesWe are seeking a dynamic and results-driven Relationship Manager to lead retail sales initiatives in the AGRI-FIN and Tractor Loans segment. The ideal candidate will have a strong background in banking, particularly in retail liabilities, and a proven track record in sales and customer relationship management. This role involves enhancing the deposit pool, cross-selling financial products, and ensuring regulatory compliance while driving branch profitability and team productivity.
Sales &amp; Business Development Enhance the deposit pool from existing and new customers. Drive sales of non-deposit products including Mutual Funds and Insurance. Achieve cross-selling targets progressively across product categories. Generate fee income through strategic product placement. Customer Relationship Management Deliver high standards of customer service and ensure customer satisfaction. Liaise with internal teams to ensure seamless customer service and delight. Act as a key point of contact for high-value clients in the AGRI-FIN and Tractor Loans segment. Branch Operations &amp; Compliance Oversee branch administration and ensure adherence to regulatory compliance. Manage overall productivity and morale of branch team members. Ensure the branch meets its break-even targets and contributes positively to the P&amp;L. Strategic Collaboration Work closely with product management, marketing, and other verticals for new product development and service enhancements. Contribute to sales initiatives and tactical planning. Leadership &amp; Team Management Demonstrate strong leadership skills with a tactical focus. Balance strategic thinking with execution (Thinker:Doer ratio of 40:60). Foster a collaborative and performance-driven team culture.<h4>Experience Level</h4>Mid Level

Relationship Manager-Bharat Business-Bharat Business Loans-SalesThe Relationship Manager – LAP &amp; Affordable Loans is responsible for sourcing new customers and managing existing relationships to grow the Loan Against Property (LAP) and Affordable Housing Loan portfolio. The role involves business development, credit analysis, and providing exceptional customer service to ensure high customer satisfaction and retention. Key Responsibilities: Business Development:o   Source new clients through market visits, channel partners, and referrals.o   Promote LAP and affordable home loan products in the assigned territory.o   Build and maintain relationships with key stakeholders like builders, real estate agents, and DSA partners.  Customer Relationship Management:o   Manage customer lifecycle from lead generation to loan disbursement.o   Handle client queries and ensure timely resolution.o   Regularly follow up with existing customers for renewals, cross-sell opportunities, and referrals.  Credit Assessment:o   Conduct initial credit evaluation and financial analysis of customers.o   Ensure compliance with company’s risk policy and documentation standards.o   Liaise with credit and operations teams to ensure smooth processing and disbursement of loans.Sales Target Achievement:o   Achieve monthly and quarterly sales targets for LAP and affordable loans.o   Monitor performance and proactively take corrective actions to ensure goals are met.Market Intelligence:o   Keep abreast of market trends, competitor products, and pricing strategies.o   Provide feedback and insights to the product and marketing teams.Skills Required:<ul><li>Strong interpersonal and communication skills</li><li>Proven sales and negotiation abilities</li><li>Customer-centric mindset</li><li>Ability to work independently and in a team</li></ul>Good knowledge of financial documents and credit underwriting <h4>Experience Level</h4>Mid Level

Credit Manager-AGRI-FIN-PROJECTS (AF)-CreditWe are seeking a detail-oriented and analytical Credit Manager to evaluate and underwrite credit proposals in the Agri-Fin Projects segment. The role involves assessing financials, conducting market visits, and ensuring timely and compliant credit processing. The ideal candidate should have strong financial analysis skills, experience in credit underwriting, and a proactive approach to risk management.
Provide sound, independent, and unsolicited credit advice and recommendations on Agri SME credit proposals. Handle all types of working capital requirements (fund-based and non-fund-based), commodity finance, and project loans for Agri SME enterprises. Conduct thorough credit appraisals, including financial analysis to assess solvency, liquidity, and repayment capacity of entities. Prepare detailed appraisal notes and perform credit checks. Present proposals to various sanctioning forums as per approval authorizations, ensuring all queries from the approving authority are satisfactorily addressed. Conduct customer meetings and site visits at factories, offices, and residences to assess business operations, inventory, and working environment. Interact regularly with the approving authority, providing necessary information to support informed decision-making and sharing independent views on credit and economic developments. Monitor and manage the local credit portfolio proactively, identifying and mitigating risks through in-depth knowledge of individual credit-takers. Engage with business teams to revise account strategies or credit ratings as needed. Ensure timely renewal of accounts and manage portfolio enhancements efficiently. Align decision-making with business requirements while maintaining the quality of decisions and adhering to laid-down policies through regular discussions with business teams.<h4>Experience Level</h4>Mid Level

Credit Manager

Credit Manager-HUB-CV & CE-Commercial Vehicle (CV)-Retail-Credit Common Cost Allocation - CV,CE & SAJob Role?         Credit appraisal including financial analysis to understand the solvency, liquidity position and repayment capacity of the entity, preparation of appraisal notes, credit checks etc.?         Meeting Customer and making Site visits at factory/office/residence of the client, viewing the working capacities of the business, inventory and working environment of the business.?         To interact with approving authority and provide them with required information for better decision making and engaging in regular discussions to give them an independent view of the credit / economic developments.?         Manage and ensure timely renewal of accounts and enhancement of portfolio.?         To align decision making with business requirements without compromising on quality of decision making or compromising on laid down policies by engaging in regular discussions with the business teams. Job Requirements ?         Chartered Accountant with experience of more than 1 years?         Good analytical skills?         Non Chartered Accountant with relevant experience of Credit function of at least 2-3 years <h4>Experience Level</h4>Mid Level

Team Member - ORM-SUPPORT SERVICES-Operational RiskJob Role:<ul><li>Implementing and embedding the Operational risk framework in Consumer and Commercial Banking to identify, assess, mitigate and monitor key operational risks</li><li>Review new products rollouts prior to launch and highlight operational risks associated as part of forward looking risk management. Also review product notes for changes</li><li>Review process notes and highlight key operational risks</li><li>Conduct process walk through to identify &amp; assess gaps and suggest mitigants to eliminate / control / monitor operational risks </li><li>Conduct ad-hoc thematic reviews basis directions from various Committees / Businesses </li><li>Managing Operational Risk Executive Committee independently. </li><li>Support the Business in designing RCSAs (Risk and Control Self assessments).</li><li>Analyze sample control testing results reported by business for risk identification, assessment and need for control/process enhancements.</li><li>Support automation in ORM function</li></ul>   <ul><li>Experience of 10 to 14 years in Operational risk </li><li>Experience in working with Operational Risk Management Team of the Bank.</li><li>CA or MBA or Experienced Graduate. </li><li>Certification in Operational risk would be an advantage</li><li>Good Knowledge of Microsoft office. (Excellent knowledge of PowerPoint, Word &amp; Excel would be an advantage)</li><li>Ability to understand, interpret and manipulate large data sets</li></ul>  <ul><li>Good communication skills</li><li>Analytical skills</li><li>Usage of excel </li><li>Independent thinking</li></ul><ul><li>Implementing and embedding the Operational risk framework in Consumer and Commercial Banking to identify, assess, mitigate and monitor key operational risks</li><li>Review new products rollouts prior to launch and highlight operational risks associated as part of forward looking risk management. Also review product notes for changes</li><li>Review process notes and highlight key operational risks</li><li>Conduct process walk through to identify &amp; assess gaps and suggest mitigants to eliminate / control / monitor operational risks </li><li>Conduct ad-hoc thematic reviews basis directions from various Committees / Businesses </li><li>Managing Operational Risk Executive Committee independently. </li><li>Support the Business in designing RCSAs (Risk and Control Self assessments).</li><li>Analyze sample control testing results reported by business for risk identification, assessment and need for control/process enhancements.</li><li><a rel="nofollow" target="_blank">Support automation in ORM function</a></li></ul><ul><li><a rel="nofollow" target="_blank">Experience of 10 to 14 years in Operational risk </a></li><li>Experience in working with Operational Risk Management Team of the Bank.</li><li><a rel="nofollow" target="_blank">CA or MBA or Experienced Graduate. </a></li><li>Certification in Operational risk would be an advantage</li><li>Good Knowledge of Microsoft office. (Excellent knowledge of PowerPoint, Word &amp; Excel would be an advantage)</li><li>Ability to understand, interpret and manipulate large data sets</li></ul><h4>Experience Level</h4>Executive Level

Chief Risk Management Officer

Relationship Manager-COMMERCIAL VEHICLE-Marketing Branches OperationsWe are looking for a service-oriented and sales-driven Relationship Manager to manage customer relationships and drive business in the Commercial Vehicle (CV) segment. The role involves handling customer service requests, selling liability and investment products, and enhancing customer value through cross-selling and referrals. The ideal candidate should have experience in financial services or banking, with a strong focus on customer engagement and sales performance.
Handle customer service tasks such as account opening, DMAT services, and grievance resolution. Educate customers on product features and assist with service requests like cheque book issuance. Achieve sales targets for bank and investment products through cross-selling and referrals. Enhance customer value by offering relevant financial solutions beyond their stated needs. Support relationship managers handling HNI clients and ensure low attrition rates. Acquire new customers through referrals and deliver high-quality service.<h4>Experience Level</h4>Mid Level

Sales Manager-CREDIT CARD-Retail SalesKotak Mahindra Bank Ltd is seeking a Sales Manager to lead and drive the Retail Sales team for our CREDIT CARD division. The successful candidate will be responsible for managing a high-performing sales team, achieving sales targets, and delivering exceptional customer service.



 
 



As the Sales Manager for Retail Sales in the CREDIT CARD division, you will play a crucial role in driving the bank's credit card business forward. Your primary focus will be on developing and executing sales strategies, motivating and mentoring your team, and ensuring a seamless customer experience.This role offers an exciting opportunity to make a significant impact on the bank's growth and success.<h4>Experience Level</h4>Mid Level

Sales Manager

Area Business Manager-Business Loans-Sales<ul><li>Managing team of leaders and Relationship Managers at Regional Level</li><li>Channel Management viz DSA Open Market &amp; Direct Channel etc</li><li>Focus to continually increase the Book size, SOH and profitability of the Location</li><li>To inculcate in team members understanding of client business models, trade related activities, cash flows etc. and drive identification of opportunities and growing client relationships.</li><li>Grooming and mentoring team members so that they achieve their desired performance levels (RM productivity)</li><li>To build relationships with key persons (CFOs/ promoters) in the target segments &amp; build client trust &amp; confidence. </li><li>Resolving/Addressing regional level concerns </li><li>Drive adoption of various digital initiatives at regional level</li><li>To ensure right sourcing is being done at regional level </li><li>Deepen our market reach through trade meeting, industry associations, local forums etc.</li><li>Enhance X-sell opportunities such as KLI, KGI, etc</li><li>To be alert on competitive elements in the target segments (viz. other banks etc.) &amp; Augment the presence and penetration of the Kotak brand in the target market </li><li>Drive high caliber client service from the Team</li><li>Manage TAT for the location within specified levels for all aspects such as client onboarding, processing of customer requests, renewals etc </li><li>Improve efficiency by monitoring &amp; overseeing continuous improvement of processes.</li><li>Benchmark and adopt best practices used in the Industry to further build efficiency at the region</li><li>Constantly share rapport with the operating units to customize and develop solutions </li><li>Mitigate risks and manage them actively </li><li>Ensure hygiene parameters such delinquency, churn, utilization etc are met at location</li></ul><h4>Experience Level</h4>Mid Level

Zonal Business Manager

Relationship Manager - HNI-Kotak Private Banking-Relationship ManagerAs a Relationship Manager – HNI within Kotak Private Banking, you will play a pivotal role in managing and expanding a portfolio of High Net-Worth Individuals (HNIs). This role demands a deep understanding of financial markets, investment products, and client relationship management. You will be responsible for delivering customized financial solutions, driving asset growth, and ensuring exceptional client service. The ideal candidate will be entrepreneurial, self-driven, and passionate about wealth management.
As a Relationship Manager – HNI, your core responsibility is to manage and grow a portfolio of High Net-Worth Individuals by offering personalized financial solutions and delivering exceptional service. Your role will encompass the following key areas:

1. Client Acquisition &amp; Business Development
Identify and acquire new HNI clients through strategic networking, referrals, and market research.
Explore and develop new territories to expand the client base and increase market penetration.
Build a strong pipeline of prospective clients and convert leads into long-term relationships.
2. Relationship Management
Serve as the primary point of contact for assigned HNI clients, ensuring consistent engagement and satisfaction.
Understand clients’ financial goals, preferences, and risk profiles to deliver customized solutions.
Strengthen client relationships to increase share of wallet and ensure long-term retention.
3. Investment Advisory &amp; Financial Planning
Provide expert guidance on financial planning, asset allocation, and portfolio structuring.
Recommend suitable investment products across asset classes including equity, debt, mutual funds, structured products, and alternative investments.
Stay abreast of market trends and economic developments to offer timely and relevant advice.
4. Portfolio Management &amp; Revenue Growth
Monitor client portfolios regularly to ensure alignment with financial objectives and market conditions.
Drive growth in Assets Under Management (AUM) by cross-selling Kotak’s suite of banking and investment products.
Identify opportunities to enhance revenue through upselling and product bundling.
5. Cross-Functional Collaboration
Collaborate with internal teams across banking, insurance, and investment divisions to deliver comprehensive financial solutions.
Coordinate with product specialists and research analysts to provide clients with expert insights and recommendations.
6. Compliance &amp; Risk Management
Ensure full compliance with regulatory requirements, internal policies, and documentation standards.
Maintain high levels of confidentiality, integrity, and professionalism in all client interactions.
Conduct periodic reviews and audits to ensure adherence to risk and compliance frameworks.
7. Sales Target Achievement
Consistently meet and exceed assigned sales targets, revenue goals, and client acquisition metrics.
Prepare and present performance reports to management, highlighting achievements and areas for improvement.
Participate in strategic planning and contribute to the overall growth of the Private Banking business.
rm-hni<h4>Experience Level</h4>Mid Level

Relationship Manager-LAP-Loan Against Property-Saleshe ‘Loan Against Property (LAP)’ Business vertical is the part of ‘Secured Assets’ division of the Consumer Bank. This vertical specializes in acquiring retail customers for funding against Residential, Commercial &amp; Industrial Properties. We also provide loans for purchase of Commercial Properties and funding with Lease Rental Discounting. The target customer segment is small &amp; medium traders, manufacturers &amp; service provides and self-employed professionals. We have recently started funding Salaried customers also. The vertical has Pan India presence with coverage in most of the major towns of the country. The Sales team comprises Relationship Managers (RMs) who are responsible for acquiring LAP customers from various channels i.e. Direct Marketing Agents, Direct Sales Teams, Branch Banking &amp; Other Group Businesses etc.   Job Role:  <ul><li>Manage sales for Loan against Property business from cross channel and open market</li><li>Manage sales and distribution through the cross channel and open market channels</li><li>Ensure unilateral growth by adding new Branches</li><li>Manage and grow the Direct Sales team and focus on increased Productivity</li><li>Marketing and encashing catchment areas</li><li>Meeting HNI clients and explaining various products related to Loan against property/HF/ Working capital.</li><li>Responsible for Builder relations and Builder Tie Ups to focus on Primary Markets</li><li>Responsible for Project approvals of Builders</li><li>Ensure additional revenue generation through cross sell &amp; Multi selling of Insurance, CASA , Credit Cards   etc.</li><li>Training &amp; Development of the DST Team and DSAs</li><li>Liasoning with Internal teams for business like Credit, Legal, Technical, RCU &amp; Operations</li><li>Responsible for end to end processing of the case and updating the status of the same to the customers.</li><li>Ensuring Top Class service for Customers for better NPS Scores</li><li>Experience in SECURED LOAN SALES is Must</li></ul>   Job Requirements: <ul><li>Qualification - Graduate / MBA</li></ul>Skills &amp; Experience –<ul><li>Minimum 2 years work experience in Home Loan /Mortgage Sales with DMA/DST/Bank Branches</li><li>Customer relationship management skills</li><li>Sales and service orientation</li></ul> <h4>Experience Level</h4>Mid Level

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Kotak Mahindra Bank Jobs - 2583 Verified Vacancies

Home Loan Consultant

Acquisition Manager

Relationship Manager

Relationship Manager

Relationship Manager

Credit Manager

Credit Manager

Chief Risk Management Officer

Relationship Manager

Sales Manager

Acquisition Manager

Zonal Business Manager

Relationship Manager

Relationship Manager