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Team Leader-CREDIT CARD-Support (D0)and Responsibility – <ul><li>Responsible for selling credit card to ‘new to bank’ customers via team of sales executives-on field sales (Open market, Big corporates, Malls, Cinema halls, Petrol pump, Airport, Metro stations &amp; Railway Stations)</li><li>Responsible for delivery of Daily/monthly credit card sales target of his/her team and also maintain the productivity of the team.</li><li>The main &amp; the most important job is to find right candidates (Sales executives) for the team and getting the on boarded as per the norms by bank.</li><li>Provide training to the new joiners before the hit the field and also to keep the existing team updated with banks latest sourcing policies.</li><li>Daily product &amp; sales pitch refresher training to old &amp; new candidates and motivating the team to deliver the desired productivity.</li><li>Drive credit card sales via various channels like open market &amp; banca sales.</li><li>Take complete ownership of the team from lead generation to sourcing applications to final delivery of cards including follow up with cross functional teams &amp; RTO cases.</li><li>Tracking of application till final card out is a team leader’s responsibility.</li><li>Ensure the sourcing done by the team should be 100% compliant ans as per the bank &amp; RBI standards.</li><li>Ensuring that all the applications are properly processed and timely delivery of the credit cards to the customers.</li><li>Closing the customer complaints within stipulated TAT</li><li>Keeping up-to-date knowledge on products, policy and competition and download the same to team.</li><li>Following and adhering to the strict KYC norms set for the team.</li><li>Being disciplined &amp; adhering to all company policies, procedures and business ethics codes.</li><li>Engage &amp; educate customers on credit card product usage.</li></ul>Job Specification &amp; Skills Required- <ul><li>Graduate (Any Stream) from accredited universities.</li><li>Age up to 36 years max.</li><li>Exp 0 – 2 years (Relevant Industry) </li><li>Team management, Hiring , Motivating &amp; Training.</li><li>Good communication skills &amp; presentable on field.</li><li>Customer interaction &amp; Query Management.</li><li>Adherence to all the compliance standards.</li><li>Should possess leadership skills with proactive approach.</li></ul> <h4>Experience Level</h4>Senior Level

Team Leader

HO Sales Manager - Digital Sales-Digital Banking Kotak 811-SalesJob Role-·       Responsible for  leading a large Sales Channel comprising of  Team Leaders and Sales.·       Executives and ensuring  Recruitment, Training, Retention and Mentoring of Sales teams.·       Experience in handling large team.·       Responsible for managing the leads and of that particular area and distributing among the team members.·       Ensuring the daily productivity of acquisition managers and customer satisfaction.JOB Role- Excellent written and oral communication skills  MBA/Graduate  Minimum work exp. – 4 years with 3 yrs. in team handling.

Sales Manager

Premier Acquisition Manager-Sales-SalesThe Premier Acquisition Manager is responsible for acquiring and managing relationships with High Net-Worth Individuals (HNIs) for retail loan products. The role focuses on building a strong CASA (Current Account Savings Account) book, selling third-party products (TPP), and generating revenue through high-value customer engagement. The candidate should possess strong coordination skills, a customer-centric approach, and prior experience in portfolio management.

Acquisition Manager

Branch Relationship Manager - BRANCH BANKING - Branch BankingJOB ROLE :  · Develops new and expands existing High Net worth Customer relationships for liabilities by sourcing customers.  · Sources new bank customers through external individual efforts and acquisition channel.  · Cross sells bank products to existing set of Branch customers which are mapped.  · Informs customers of new products or product enhancements to further expand the banking relationship.  · Plans and conducts special sales initiatives and events for prospective and existing clients.  · Coordinates with other group companies to provide seamless access to other products.  · Maintains complete relationship record for assigned customer accounts.  · Tracks customer complaints/queries and turnaround times for customer satisfaction      JOB REQUIREMENT:  · Graduate - 3 -5 years of experience  · Post Graduate - 2 -3 years of experience  · Customer orientation  · High energy and drive AMFI / IRDA certified is preferred

Branch Relationship Manager

Service Manager-BRANCH BANKING-Branch BankingJob Role:·       Manage the Service Scores of the branch·       Responsible for management of day to day operations of the branch.·       Ensuring strict adherence to compliance, audit and regulatory requirements.·       Timely authorization and checking SO/SDO/RO system input for customer transaction/ service request·       Branch Lobby and customer Queue management.·       Managing cash (including FX and TCs) at the branch and ensuring that cash (including FX and TCs) is within branch limit.·       Customer complains management and ensuring resolution of all complaints within TAT.·       Be responsible for the AML &amp; KYC compliance of the various account opening forms submitted to CPC/RPC Job Requirements: ·       MBA/Graduate·       Minimum work exp. – 4 years·       Customer service oriented·       People Management skills·       Good communication abilities Ability to guide and monitor his/her reportees

Service Manager

Branch Manager-BRANCH BANKING-Branch HeadAs a Branch Manager in the Retail Liabilities vertical, you will be responsible for driving business growth, ensuring operational excellence, and delivering superior customer service. This role demands a dynamic leader with strong sales acumen, regulatory awareness, and the ability to manage a high-performing team. You will oversee the branch’s profitability, compliance, and customer engagement, while also promoting cross-selling of financial products
Drive enhancement of the deposit pool from existing and new customers.
Ensure high standards of customer service delivery across all touchpoints.
Promote and achieve cross-selling targets for non-deposit products.
Lead sales initiatives for Mutual Funds and Insurance products.
Generate fee-based income through strategic product offerings.
Oversee branch administration and ensure smooth day-to-day operations.
Ensure full compliance with regulatory and internal guidelines.
Foster a productive and motivated branch team environment.
Take ownership of the branch’s Profit &amp; Loss and break-even performance.
Collaborate with internal stakeholders for product innovation and marketing initiatives.<h4>Experience Level</h4>Executive Level

Branch Manager

Gold Loan Relationship Officer-LOANS AGAINST GOLD-Marketing Branches OperationsWe are looking for a motivated and customer-oriented Gold Loan Relationship Officer to drive business growth in the Loans Against Gold segment. The role involves sourcing new customers, managing existing relationships, and ensuring smooth processing of gold loan applications. The ideal candidate should have strong interpersonal skills, a sales mindset, and a good understanding of gold loan products and branch operations.
Source new customers for gold loan products through branch walk-ins, field visits, and local networking Explain product features, eligibility criteria, and documentation requirements to customers Ensure timely processing and disbursement of gold loans Maintain high levels of customer service and satisfaction Cross-sell other banking products such as CASA, insurance, and investment products Ensure compliance with internal policies, audit norms, and regulatory guidelines Maintain accurate records of customer interactions and loan documentation Collaborate with branch teams to ensure seamless operations and customer experience<h4>Experience Level</h4>Mid Level

Gold Loan Executive

Collection Manager-Two Wheeler Finance-CollectionAs the Collection Manager, you will play a vital role in driving the success of our Two Wheeler Finance business. Your primary responsibility will be to oversee and optimize the collection process, ensuring timely and efficient recovery of loan payments. You will lead a team of collection executives, providing guidance, training, and performance management to ensure high productivity and excellent customer service. Additionally, you will collaborate with other departments to develop and implement effective collection strategies, ensuring compliance with regulatory requirements and maintaining a positive brand image.<ul><li>Manage and lead a team of collection executives, providing performance evaluations, training, and guidance.</li><li>Oversee the entire collection process, including identifying and resolving potential issues or bottlenecks.</li><li>Develop and implement effective collection strategies, ensuring timely and efficient recovery of loan payments.</li><li>Collaborate with other departments, such as finance and legal, to ensure compliance with regulatory requirements and company policies.</li><li>Monitor and analyze collection performance, identifying trends and areas for improvement.</li><li>Build and maintain strong relationships with customers, ensuring a positive and professional brand image.</li><li>Handle customer inquiries and complaints, providing timely and accurate resolutions.</li><li>Stay updated with industry trends and best practices in collection management.</li><li>Prepare and present regular reports on collection performance to senior management.</li><li>Ensure compliance with data privacy and security regulations.</li></ul><ul><li>A bachelor's degree in business, finance, or a related field is preferred.</li><li>Minimum 5 years of experience in collection management, with a strong understanding of the two-wheeler finance industry.</li><li>Proven leadership and management skills, with the ability to motivate and guide a team.</li><li>Excellent communication and interpersonal skills, with a customer-centric approach.</li><li>Strong analytical and problem-solving abilities, with a data-driven mindset.</li><li>Proficiency in using collection management software and MS Office tools.</li><li>Ability to work independently and manage multiple priorities effectively.</li><li>Familiarity with regulatory requirements and compliance standards in the finance industry.</li><li>Willingness to stay updated with industry trends and best practices.</li><li>A proactive and results-driven approach to work.</li></ul><h4>Experience Level</h4>Mid Level

Collection Manager

Premier Acquisition Manager-Business Banking-Sales-SalesThe Premier Acquisition Manager – Business Banking is responsible for acquiring and managing high-value Current Account (CA) customers and driving business banking product penetration. The role involves sourcing new-to-bank customers, building family banking relationships, and generating revenue through cross-sell and third-party products. The candidate should have strong customer orientation, high energy levels, and prior experience in sourcing and managing business banking clients.
Achieve business objectives for Retail Liabilities Sales at the branch level, focusing on value, volume, and channel productivity.
Source and onboard high-value Current Account customers and their family banking relationships.
Drive revenue through cross-selling of third-party products such as insurance and investment solutions.
Promote and penetrate business banking products like CMS, POS, and Beat services to CA customers.
Acquire new customers through personal efforts and acquisition channels.
Coordinate with internal teams including credit, legal, operations, and product to ensure smooth onboarding and servicing.
Maintain strong relationships with customers to ensure long-term engagement and satisfaction.<h4>Experience Level</h4>Mid Level

Acquisition Manager-RL SALES-SalesThe Acquisition Manager – RL Sales is responsible for driving the acquisition of retail loan customers through direct and indirect channels. The role involves identifying potential customers, managing relationships with channel partners, ensuring compliance with documentation, and achieving sales targets for retail loan products such as home loans, LAP (Loan Against Property), and personal loans.
Acquire new customers for retail loan products through DSAs, connectors, and direct sourcing. Generate leads through market activities, referrals, and cold calling. Ensure proper documentation and adherence to KYC norms as per company guidelines. Coordinate with internal teams including credit, operations, legal, and technical for smooth processing of loan applications. Maintain strong relationships with channel partners and ensure consistent business flow. Track and update the status of loan applications to customers and partners. Achieve monthly and quarterly sales targets as assigned. Provide excellent customer service and resolve queries promptly.<h4>Experience Level</h4>Mid Level

Elite Relationship Manager-Household-BRANCH BANKING-Relationship ManagementWe are seeking a high-performing and customer-focused Elite Relationship Manager to manage and grow relationships with High Net Worth (HNW) clients. This role involves acquiring new clients, deepening existing relationships, and offering tailored banking solutions across liabilities, commercial assets, and investment products. The ideal candidate will have strong financial acumen, excellent interpersonal skills, and a passion for delivering exceptional customer service.
Develop and expand relationships with High Net Worth customers for liabilities and commercial assets
Ensure high levels of customer service and adherence to bank policies
Cross-sell a wide range of banking products to deepen client engagement
Educate clients about new products and enhancements to strengthen relationships
Plan and execute targeted sales initiatives and client engagement events
Collaborate with group companies to offer integrated financial solutions
Maintain detailed records of client interactions and relationship history
Monitor and resolve customer complaints and queries within defined turnaround times (TAT)<h4>Experience Level</h4>Mid Level

Assistant Relationship Manager

Relationship Officer-811-Digital Banking Kotak 811-SalesAs a Relationship Officer for Kotak 811 Digital Sales, you will be responsible for acquiring new customers through open market activities and driving sales of financial products. This is a high-energy, field-based role focused on building relationships, achieving sales targets, and expanding the bank’s digital footprint.
Conduct 100% field-based customer acquisition for Savings and Current Accounts through:
Canopy and Umbrella activities
Cold calling
Referrals and open market sourcing
Drive cross-selling of financial products such as:
Life Insurance (LI)
General Insurance (GI)
Systematic Investment Plans (SIP)
Personal Loans (PL)
Fixed Deposits (FD)
Work within assigned geographical areas (mapped by pin code) to meet acquisition and cross-sell targets.
Build and maintain strong relationships with existing customers to enhance engagement and product penetration.
Ensure compliance with internal processes and customer service standards.<h4>Experience Level</h4>Mid Level

Relationship Officer

Data Science III-HO & SUPPORT-CVM CoE - Corporate Centre of ExcellenceCore Data Science Skills:<ul><li>Expert-level proficiency in statistical methods, hypothesis testing, and experimental design</li><li>Deep understanding of machine learning algorithms, including supervised, unsupervised, and reinforcement learning</li><li>Strong foundation in probability theory, linear algebra, and mathematical optimization</li></ul>Generative AI Specialization:<ul><li>Proven experience with Large Language Models (LLMs) including GPT, BERT, T5, and similar architectures</li><li>Hands-on experience with audio synthesis technologies (e.g., WaveNet, Tacotron, VALL-E)</li><li>Expertise in image generation models (e.g., Stable Diffusion, DALL-E, GANs, VAEs)</li><li>Experience with video generation and manipulation techniques</li><li>Working knowledge of multimodal AI systems and cross-modal learning</li></ul>Technical Implementation:<ul><li>Proficiency in Python and relevant ML libraries (PyTorch, TensorFlow, Hugging Face, scikit-learn)</li><li>Experience with MLOps tools and practices (MLflow, Weights &amp; Biases, Kubeflow)</li><li>Knowledge of cloud platforms (AWS, GCP, Azure) and containerization (Docker, Kubernetes)</li><li>Familiarity with distributed computing frameworks (Ray, Dask, Spark)</li></ul>Evaluation &amp; Benchmarking:<ul><li>Expert knowledge in AI model evaluation methodologies and metrics such as Ragas</li><li>Experience with benchmark datasets and evaluation frameworks (BLEU, ROUGE, FID, IS, CLIP Score)</li><li>Proficiency in statistical analysis and performance measurement tools</li><li>Understanding of bias detection and fairness evaluation in AI systems</li></ul>AI Solution Development<ul><li>Design, prototype, and implement generative AI solutions across text, audio, image, and video modalities</li><li>Develop and optimize multimodal RAG (Retrieval-Augmented Generation) systems for complex use cases</li><li>Build end-to-end pipelines for training, fine-tuning, and deploying large language models and other generative models</li><li>Create scalable architectures for real-time and batch AI inference systems</li></ul>Model Evaluation &amp; Benchmarking<ul><li>Design comprehensive evaluation frameworks for generative AI models across different modalities</li><li>Establish benchmarking protocols and metrics for model performance assessment</li><li>Conduct A/B testing and statistical analysis to validate model improvements</li><li>Develop automated testing pipelines for continuous model validation</li></ul>Research &amp; Innovation<ul><li>Stay current with latest developments in generative AI, LLMs, and multimodal systems</li><li>Experiment with state-of-the-art models and techniques in audio synthesis, image generation, and video creation</li><li>Contribute to technical publications, patents, and open-source projects</li><li>Collaborate with research teams to translate cutting-edge research into practical applications</li></ul>Technical Leadership<ul><li>Mentor junior data scientists and provide technical guidance on AI projects</li><li>Establish best practices for AI model development, testing, and deployment</li><li>Lead cross-functional collaboration with product, engineering, and business teams</li><li>Drive technical decision-making for AI architecture and technology stack selection</li></ul><ul><li>Bachelor's or Master's in Computer Science, Data Science, Machine Learning, Statistics, or related quantitative field</li><li>Minimum 5+ years of hands-on experience in data science and machine learning</li></ul><h4>Experience Level</h4>Senior Level

Data Scientist

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Kotak Mahindra Bank Jobs - 1759 Verified Vacancies

Team Leader

Sales Manager

Acquisition Manager

Branch Relationship Manager

Service Manager

Branch Manager

Gold Loan Executive

Gold Loan Executive

Collection Manager

Acquisition Manager

Acquisition Manager

Assistant Relationship Manager

Relationship Officer

Data Scientist