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Muthoot Fincorp Limited

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Sukhdev Nagar

Huda Sector 21

Designation - Gold Inspector
Qualification - Any graduate

Willing to travel

(1) Physical verification of Gold Packets, Cash including Vault Cash and Foreign Currency as to its correctness with the system records.
(2) Checking of ornaments as to its quantity, weight, quality and purity taken for pledge during the current gold inspection period.
(3) Checking of greater than 5 months gold packets as to its quantity, weight, quality and purity for which gold inspections were done earlier.
(4) Verification of Gold Loan pledge/release documents and reporting of anomalies if any observed.
(5) Verifying whether the ornaments pledged under all schemes are solid ornaments and LP/SP ornaments are not accepted for pledge under any schemes.
(6) Verification and reporting of any overdue gold loans, Low Purity and Spurious accounts are re-pledged or re-pledged under higher rate.
(7) Verification of Documents and ornaments/coins for Swarnavarsham/Shwethavarsham Loans disbursed.
(8) Verification of all Gold Loan related products/Packets, MSME Packets, Mahilamitra Loan Packets and Chitty Security Packets etc.
(9) Conducting Handing over/Taking over of branch as and when required by the Management and sending reports of the same to BAI Dept.
(10) Purity Index updation in the system
(11) Verification and sealing of auction related packets.
(12) Participating in the Gold Auction conducted in various branches as per the instruction from the Department Head
(13) Conducting Special Inspection in Selected branches along with Internal Auditors as per instruction from HO Audit.
(14) Verification of Bulk Pledge Packets, Balance Transfer Pledges, Doubtful Pledges as per the instruction from HOD.
(15) Other Key activities instructed by the Management on Demand.


Gold Inspector

A C Guards

Liberty

GOLD INSPECTOR
 
 
Main Tasks
         
 
(1) Physical verification of Gold Packets, Cash including Vault Cash and Foreign Currency as to its correctness with the system records.
 
(2) Checking of ornaments as to its quantity, weight, quality and purity taken for pledge during the current gold inspection period.
 
(3) Checking of greater than 5 months gold packets as to its quantity, weight, quality and purity for which gold inspections were done earlier.
 
(4)Verification of Gold Loan pledge/release documents and reporting of anomalies if any observed.
 
(5)Verifying whether the ornaments pledged under all schemes are solid ornaments and LP/SP ornaments are not accepted for pledge under any schemes.
 
(6)Verification and reporting of any overdue gold loans, Low Purity and Spurious accounts are re-pledged or re-pledged under higher rate.
 
(7)Verification of Documents and ornaments/coins for Swarnavarsham/Shwethavarsham Loans disbursed.
 
(8)Verification of all Gold Loan related products/Packets, MSME Packets, Mahilamitra Loan Packets and Chitty Security Packets etc.
 
(9) Conducting Handing over/Taking over of branch as and when required by the Management and sending reports of the same to BAI Dept.
 
(10) Purity Index updation in the system
 
(11) Verification and sealing of auction related packets.
 
(12) Participating in the Gold Auction conducted in various branches as per the instruction from the Department Head
 
(13) Conducting Special Inspection in Selected branches along with Internal Auditors as per instruction from HO Audit.
 
(14) Verification of Bulk Pledge Packets, Balance Transfer Pledges, Doubtful Pledges as per the instruction from HOD.
 
(15) Conducting Gurukul Training and Appraisal training to be given to Branch staff during Gold Inspection.
 
 (16) Other Key activities instructed by the Management on Demand.
 
 
 
Areas Of Responsibility
           
 
(1) Timely Reporting of discrepancies observed from the new & old packets Verification. 
 
(2) Reporting of observations/anomalies which are not rectified by the branch from the earlier inspections.
 
(3) Immediate reporting of spurious ornaments found during the current Gold Inspection.
 
(4) Verifying the each and every release of Gold Ornaments made during the period of inspection as the GI act as Joint Custodian during the period of audit.
 
(5) Sending various reports as required by the BAI Dept.
 
(6) Observing and reporting confidentially any malpractices made by the branch staff.
 
(7) Reporting of acceptance for pledge certain type of ornaments like Cumbum chain, Karimani chain etc instructed not to be accepted for pledge by Management.
 
     (8) Verification of Gold Ornaments  pledged by Pawn  Brokers and give instruction to Branches to strictly avoid it &  verification of Gold Packets relating to registered letters  returned.
 
 
Compensation Band
           
 
Based on Market Standards/Internal norms
 

 
Educational Qualification
           
 
Minimum Graduation with 2-3 yrs of Gold Appraisal experience Preferred. Willing to Travel.
 
Technical Qualification
           
 
Basic Computer Knowledge, esp.MS Office applications mandatory
 
Skills
           
 
-
 
Communication Skill
           
 
Conversant in local language & English (proficiency in read, write and speak required)


GOLD INSPECTOR

Increase the Branch business 
1.Field Marketing. 
2.Generate Leads on daily basis.
3.Conversation of leads 
4.Sales Calls 
5.Generate new customer Business for GL and Third party.  


Business Development Officer

Gnanapuram

MVP Main Road

Gandhi Nagar Mod

Goshala

Compliance : Uphold Muthoot FinCorp’s vision &amp; values, ensure high ethical standards and adherence to Manual of Instructions, regulatory and statutory guidelines, and maintenance of records, assets, statutory registers, etc. Ensure prompt intimation and escalation of incidents/fraudulent activities.


Customer Service Executive

Hubli

Kondikoppa

Kallayam 

Pakalkuri 

Compliance : <p>·&nbsp;&nbsp;&nbsp;Uphold Muthoot FinCorp’s vision &amp; values, ensure high ethical standards and adherence to Manual of Instructions, regulatory and statutory guidelines, and maintenance of records, assets, statutory registers, etc.</p><p>Ensure prompt intimation and escalation of incidents/fraudulent activities.</p>


Lb Nagar

Gollabudharam

Compliance : Uphold Muthoot FinCorp’s vision &amp; values, ensure high ethical standards and adherence to Manual of Instructions, regulatory and statutory guidelines, and maintenance of records, assets, statutory registers, etc.Ensure prompt intimation and escalation of incidents/fraudulent activities.


Subramanya Nagar

Bengaluru

Rajaji Nagar

Pukkathurai

Trichy

Manpidimangalam

Kodur

Nannamukku

Roles:
Increase the Branch business by:
1.Field Marketing. 
2.Generate Leads on daily basis.
3.Conversation of leads 
4.Sales Calls 
5.Generate new customer Business for GL and Third party. 
 
Responsibilities:
1.Achieve Monthly Sales Target. 
2.Cross selling and up selling of third Party and group products to Gold Loan customers. 
3.Adhere to lending norms and maintain integrity in customer transactions. 
4.Support the branch in interest collection. 
5.Conduct branch catchment development activities and generate customer leads and converting them to NCA.
 
Skill sets preferred:
Sales orientation. Good communication skills. Outgoing and confident. Problem solving capabilities, Result oriented, Proactive, Creative, and innovative, Perseverance, Flexibility, Pleasant and Smart, Integrity, Effective, Team player. And Empathetic
Communication:
Conversant in local language and English
Educational Requirement:
Graduate with experience at least of 06 months /PLUSTWO with two years sales experience.


Kappil 

Chakkalakkal

Ernakulam

Roles:
Increase the Branch business by:
1.Field Marketing. 
2.Generate Leads on daily basis.
3.Conversation of leads 
4.Sales Calls 
5.Generate new customer Business for GL and Third party. 
 
Responsibilities:
1.Achieve Monthly Sales Target. 
2.Cross selling and up selling of third Party and group products to Gold Loan customers. 
3.Adhere to lending norms and maintain integrity in customer transactions. 
4.Support the branch in interest collection. 
5.Conduct branch catchment development activities and generate customer leads and converting them to NCA.
 
Skill sets preferred:
Sales orientation. Good communication skills. Outgoing and confident. Problem solving capabilities, Result oriented, Proactive, Creative, and innovative, Perseverance, Flexibility, Pleasant and Smart, Integrity, Effective, Team player. And Empathetic
Communication:
Conversant in local language and English
Educational Requirement:
Graduate with experience at least of 06 months /PLUSTWO with two years sales experience.



Vkk Menon Road

Big Bazaar Street

Key Job Responsibilities 

•To ensure quality of business and operational eﬃciency through proper process adherence and facilitate smooth functioning of branches. 
•Promote and maintain positive relations with all contacts, customers, and potential customers
•Achieve desired level of productivity to meet & contribute towards branch profitability targets.
•Promotes the products and services; consistently cross-sells and Up-sells products at every opportunity.
•Conduct promotional activities for marketing and drive referral programs for customer acquisition
•Responsible to handle day to day transactions and valuables.
•Maintain all data and records related to daily transactions
•Retain customers, by working towards achieving the higher purpose to transform the life of the common man by improving their financial well being

 Knowledge, Skills & Attributes

•Result Orientation
•Customer Service & Retention Focus
•Digital Mindset
•Relationship Building
•Process Knowledge/ Orientation
•Effective Time Management
•Cross Selling / Upselling Skills
•Business Development
•Communication Skills – Proficiency in local language and English

Role Requirements

Educational Qualification – Graduate 
Experience – 1 year experience in sales, lending / financial services 


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