Jobs

Muthoot Fincorp Limited

Anywhere in India

Agra

Ahmedabad

Ahmednagar

Ajmer

Aligarh

Amritsar

Asansol

Aurangabad

Bareilly

Belagavi

Bengaluru/Bangalore

Bhavnagar

Bhilai

Bhopal

Bhubaneswar

Bikaner

Chandigarh

Chennai

Coimbatore

Cuttack

Dehradun

Delhi-NCR

Dhanbad

Gorakhpur

Guntur

Guwahati

Gwalior

Hubli-Dharwad

Hyderabad

Indore

Jabalpur

Jaipur

Jalandhar

Jamnagar

Jamshedpur

Jodhpur

Kannur

Kanpur

Kochi

Kolhapur

Kolkata/Calcutta

Kota

Lucknow

Ludhiana

Madurai

Malappuram

Mangalore

Meerut

Mumbai/Bombay

Mysore/Mysuru

Nagpur

Nashik

Panipat

Patna

Prayagraj/Allahabad

Puducherry

Pune

Raipur

Rajkot

Ranchi

Saharanpur

Salem

Solapur

Surat

Thiruvananthapuram

Tiruchirappalli

Udaipur

Ujjain

Vadodara

Varanasi

Vijayawada

Visakhapatnam

Warangal

Admin / Back Office / Computer Operator

Advertising / Communication

Aviation & Aerospace

Banking / Insurance / Financial Services

Beauty, Fitness & Personal Care

Construction & Site Engineering

Consulting

Content, Editorial & Journalism

CSR & Social Service

Customer Support

Data Science & Analytics

Delivery / Driver / Logistics

Domestic Worker

Energy & Mining

Engineering - Hardware & Networks

Environment Health & Safety

Facility Management

Finance & Accounting

Healthcare / Doctor / Hospital Staff

Human Resources

IT & Information Security

Legal & Regulatory

Maintenance Services

Marketing / Brand / Digital Marketing

Media Production & Entertainment

Operations

Production / Manufacturing / Engineering

Product Management

Project & Program Management

Purchase & Supply Chain

Quality Assurance

Research & Development

Restaurant / Hospitality / Tourism

Retail & eCommerce

Risk Management & Compliance

Sales & BD

Security Services

Shipping & Maritime

Software Engineering

Strategic & Top Management

Tailoring, Apparel & Home Furnishing

Teaching & Training

UX, Design & Architecture

Senior Customer Service ExecutiveKey Job Responsibilities •To ensure quality of business and operational efficiency through proper process adherence and facilitate smooth functioning of branches. •Promote and maintain positive relations with all contacts, customers, and potential customers •Achieve desired level of productivity to meet &amp; contribute towards branch profitability targets. •Promotes the products and services; consistently cross-sells and Up-sells products at every opportunity. •Conduct promotional activities for marketing and drive referral programs for customer acquisition •Responsible to handle day to day transactions and valuables. •Maintain all data and records related to daily transactions •Retain customers, by working towards achieving the higher purpose to transform the life of the common man by improving their financial well being

Senior Customer Services Executive

SENIOR CUSTOMER SERVICE EXECUTIVE Key Job Responsibilities •To ensure quality of business and operational eﬃciency through proper process adherence and facilitate smooth functioning of branches. •Promote and maintain positive relations with all contacts, customers, and potential customers•Achieve desired level of productivity to meet &amp; contribute towards branch profitability targets.•Promotes the products and services; consistently cross-sells and Up-sells products at every opportunity.•Conduct promotional activities for marketing and drive referral programs for customer acquisition•Responsible to handle day to day transactions and valuables.•Maintain all data and records related to daily transactions•Retain customers, by working towards achieving the higher purpose to transform the life of the common man by improving their financial well being Knowledge, Skills &amp; Attributes•Result Orientation•Customer Service &amp; Retention Focus•Digital Mindset•Relationship Building•Process Knowledge/ Orientation•Effective Time Management•Cross Selling / Upselling Skills•Business Development•Communication Skills – Proficiency in local language and EnglishRole RequirementsEducational Qualification – Graduate Experience – 1 year experience in lending / financial services <table border="0" cellpadding="0" cellspacing="0" width="330"></table>

BUSINESS DEVELOPMENT EXECUTIVE <table border="1" cellpadding="0" cellspacing="0"><tbody><tr><td colspan="4" valign="top" width="100%">JOB DESCRIPTION                   </td></tr><tr><td valign="top" width="10.19830028328612%">A</td><td colspan="3" valign="top" width="89.80169971671388%">Job Speciﬁcation</td></tr><tr><td valign="top" width="10.19830028328612%">1</td><td valign="top" width="39.94334277620396%">Company Name</td><td valign="top" width="2.8328611898016995%">:</td><td valign="top" width="47.02549575070822%">Muthoot Fincorp Ltd.</td></tr><tr><td valign="top" width="10.19830028328612%">2</td><td valign="top" width="39.94334277620396%">Position/Designation</td><td valign="top" width="2.8328611898016995%">:</td><td valign="top" width="47.02549575070822%">Business Development Executive </td></tr><tr><td valign="top" width="10.19830028328612%">3</td><td valign="top" width="39.94334277620396%">Grade</td><td valign="top" width="2.8328611898016995%">:</td><td valign="top" width="47.02549575070822%">B2</td></tr><tr><td valign="top" width="10.19830028328612%">4</td><td valign="top" width="39.94334277620396%">Department</td><td valign="top" width="2.8328611898016995%">:</td><td valign="top" width="47.02549575070822%">BRANCH</td></tr><tr><td valign="top" width="10.19830028328612%">5</td><td valign="top" width="39.94334277620396%">Sub Department (if any)</td><td valign="top" width="2.8328611898016995%">:</td><td valign="top" width="47.02549575070822%">N/A-Sub Department</td></tr><tr><td valign="top" width="10.19830028328612%">6</td><td valign="top" width="39.94334277620396%">Employment Type</td><td valign="top" width="2.8328611898016995%">:</td><td valign="top" width="47.02549575070822%">Probationer</td></tr><tr><td valign="top" width="10.19830028328612%">B</td><td colspan="3" valign="top" width="89.80169971671388%">Job Role</td></tr><tr><td valign="top" width="10.19830028328612%">1</td><td valign="top" width="39.94334277620396%">Job Role</td><td valign="top" width="2.8328611898016995%">:</td><td valign="top" width="47.02549575070822%">Branch Business Development</td></tr><tr><td valign="top" width="10.19830028328612%">2</td><td valign="top" width="39.94334277620396%">Reporting to - Designation and Grade</td><td valign="top" width="2.8328611898016995%">:</td><td valign="top" width="47.02549575070822%">Branch Manager</td></tr><tr><td valign="top" width="10.19830028328612%">3</td><td valign="top" width="39.94334277620396%">No Of Reportees</td><td valign="top" width="2.8328611898016995%">:</td><td valign="top" width="47.02549575070822%"> </td></tr><tr><td valign="top" width="10.19830028328612%">   4</td><td valign="top" width="39.94334277620396%">   Main Tasks</td><td valign="top" width="2.8328611898016995%">   :</td><td valign="top" width="47.02549575070822%">Increase the Branch business 1.Field Marketing. 2.Generate Leads on daily basis.3.Conversation of leads 4.Sales Calls 5.Generate new customer Business for GL and Third party.  </td></tr><tr><td valign="top" width="10.19830028328612%">    5</td><td valign="top" width="39.94334277620396%">    Areas of Responsibility</td><td valign="top" width="2.8328611898016995%">    :</td><td valign="top" width="47.02549575070822%">1.Achieve Monthly Sales Target. 2.Cross selling and up selling of third Party and group products to Gold Loan customers. 3.Adhere to lending norms and maintain integrity in customer transactions. 4.Support the branch in interest collection. 5.Conduct branch catchment development activities and generate customer leads and converting them to NCA. </td></tr><tr><td valign="top" width="10.19830028328612%">6</td><td valign="top" width="39.94334277620396%">Special Requirements (if any)</td><td valign="top" width="2.8328611898016995%">:</td><td valign="top" width="47.02549575070822%">Graduate/Post Graduate.</td></tr><tr><td valign="top" width="10.19830028328612%">7</td><td valign="top" width="39.94334277620396%">Compensation Band</td><td valign="top" width="2.8328611898016995%">:</td><td valign="top" width="47.02549575070822%">Based on Market Standards/Internal norms</td></tr><tr><td valign="top" width="10.19830028328612%">8</td><td valign="top" width="39.94334277620396%">Entitlements</td><td valign="top" width="2.8328611898016995%">:</td><td valign="top" width="47.02549575070822%">As per policy</td></tr><tr><td valign="top" width="10.19830028328612%">9</td><td valign="top" width="39.94334277620396%">Stake Holders</td><td valign="top" width="2.8328611898016995%">:</td><td valign="top" width="47.02549575070822%">MFL Staﬀ, Group Company Staﬀ, Customers</td></tr><tr><td valign="top" width="10.19830028328612%">10</td><td valign="top" width="39.94334277620396%">Assets Required</td><td valign="top" width="2.8328611898016995%">:</td><td valign="top" width="47.02549575070822%">As per policy</td></tr><tr><td valign="top" width="10.19830028328612%">11</td><td valign="top" width="39.94334277620396%">Career Progression</td><td valign="top" width="2.8328611898016995%">:</td><td valign="top" width="47.02549575070822%">Null</td></tr><tr><td colspan="4" valign="top" width="100%">Personal Speciﬁcation</td></tr><tr><td valign="top" width="10.19830028328612%">12</td><td valign="top" width="39.94334277620396%">Educational Qualiﬁcation</td><td valign="top" width="2.8328611898016995%">:</td><td valign="top" width="47.02549575070822%">Graduate (minimum)</td></tr><tr><td valign="top" width="10.19830028328612%">13</td><td valign="top" width="39.94334277620396%">Technical Certiﬁcation</td><td valign="top" width="2.8328611898016995%">:</td><td valign="top" width="47.02549575070822%">Basic Computer Knowledge, esp.MS Oﬃce applications mandatory. MS Excel preferable.</td></tr><tr><td valign="top" width="10.19830028328612%"> 14</td><td valign="top" width="39.94334277620396%"> Skill Sets</td><td valign="top" width="2.8328611898016995%"> :</td><td valign="top" width="47.02549575070822%">Sales orientation. Good communication skills. Outgoing and confident. Problem solving capabilities, Result oriented, Proactive, Creative, and innovative, Perseverance, Flexibility, Pleasant and Smart, Integrity, Effective, Team player. And Empathetic</td></tr><tr><td valign="top" width="10.19830028328612%">15</td><td valign="top" width="39.94334277620396%">Communication Skills</td><td valign="top" width="2.8328611898016995%">:</td><td valign="top" width="47.02549575070822%">Conversant in local language and English</td></tr><tr><td valign="top" width="10.19830028328612%">16</td><td valign="top" width="39.94334277620396%">Total Field Sales Experience</td><td valign="top" width="2.8328611898016995%">:</td><td valign="top" width="47.02549575070822%">1Year(s)0 Month(s)</td></tr><tr><td valign="top" width="10.19830028328612%">17</td><td valign="top" width="39.94334277620396%">Behavioral Competencies</td><td valign="top" width="2.8328611898016995%">:</td><td valign="top" width="47.02549575070822%">NA</td></tr><tr><td valign="top" width="10.19830028328612%">18</td><td valign="top" width="39.94334277620396%">Other Requirements (if any)</td><td valign="top" width="2.8328611898016995%">:</td><td valign="top" width="47.02549575070822%">Null</td></tr><tr><td valign="top" width="10.19830028328612%">19</td><td valign="top" width="39.94334277620396%">Remarks</td><td valign="top" width="2.8328611898016995%">:</td><td valign="top" width="47.02549575070822%"> </td></tr><tr><td valign="top" width="10.19830028328612%">C</td><td colspan="3" valign="top" width="89.80169971671388%">Approvals</td></tr><tr><td valign="top" width="10.19830028328612%">24</td><td valign="top" width="39.94334277620396%">Prepared by (Name/Designation/ Date)</td><td valign="top" width="2.8328611898016995%">:</td><td valign="top" width="47.02549575070822%"> </td></tr><tr><td valign="top" width="10.19830028328612%">25</td><td valign="top" width="39.94334277620396%">Approved by (Name/Designation/ Date)</td><td valign="top" width="2.8328611898016995%">:</td><td valign="top" width="47.02549575070822%">Need to be a Team player. Ability to work stretch/Multi-Tasking Environment. Effective Communication ability at different levels. Adaptable to complex Work environments &amp; live Organizational values. </td></tr></tbody></table> MFL/HR/JD/V1.0@2014                                     Not for External Circulation                                        FLN

Business Development Executive

BRANCH MANAGER <div>Key Job Responsibilities </div><div>Customer Championship</div><div>•Maintain regular &amp; continuous relationship with existing and potential customers.</div><div>•Constant study of market and identify market trends to - aid innovation and/or to meet the need(s) of customers by up-sell/cross sell of products.</div><div>•Initiate, implement/coordinate and participate in marketing for achieving the above. </div><div>•Achieve customer delight through eﬃcient customer service. Retain existing customers and acquire new continuously. </div><div> </div><div>Product – Process Championship</div><div>•Achieve branch targets and ensure proﬁtability of the unit (branch). </div><div>•Will involve in Field Visits for Marketing / Collection activities basis to branch requirements</div><div>•Collaborate with various departments to ensure smooth functioning of the branch. </div><div>•Ensure operational adherence as per Manual of Instructions and laid down policies and practices. Mitigation &amp; Prevention of Risk (material &amp; people) by early and timely detection of fraud(s) and up-hold the vision &amp; values of the Organization and goodwill of customers. </div><div>•Recovery of receivables: To ensure organization’s revenue ﬂow and protect customer’s long-term interest by regular monitoring and follow up. Should adhere to the operation protocols mandated by the organization. </div><div>•Eﬃcient maintenance of branch books of accounts, documents and statutory records and upkeep of branch premises and physical Assets. Liaison and coordination with statutory authorities and/or external agencies and ensure compliance adherence, rule of Law.</div><div>•Role will come under the purview of Audit &amp; Gold Inspection.</div><div>•Should focus on branch profitability &amp; ensure that assigned branch is profitable</div><div> </div><div>People Championship</div><div>•Ensure proper handholding and timely/continues training of the team. </div><div>•Encourage acquiring and sharing of knowledge by team members and proactively participate in knowledge sharing for the development of business and career progression of team.</div><div> </div><div>Knowledge, Skills &amp; Attributes</div><div>•Result Orientation</div><div>•Customer Service &amp; Retention Focus</div><div>•Planning &amp; Forecasting Skills</div><div>•Relationship Building</div><div>•Coaching &amp; Mentoring </div><div>•Market Intelligence </div><div>•Business Development</div><div>•Communication Skills – Proficiency in local language and English</div><table border="0" cellpadding="0" cellspacing="0" width="330"></table>

Branch Manager

STATE COLLECTION MANAGER<table border="0" cellpadding="0" cellspacing="0" width="721"><tbody><tr><td colspan="4" width="100%"><table border="1" cellpadding="0" cellspacing="0"><tbody><tr><td width="37.868480725623584%">Job Description</td><td valign="top" width="62.131519274376416%"> </td></tr></tbody></table></td></tr><tr><td width="5.270457697642164%">A</td><td colspan="3" width="94.72954230235784%">  Job Specification</td></tr><tr><td width="5.270457697642164%">1</td><td width="29.958391123439668%">Company Name</td><td width="0.27739251040221913%">:</td><td width="64.49375866851595%">Muthoot Fincorp Limited</td></tr><tr><td width="5.270457697642164%">2</td><td width="29.958391123439668%">Position / Designation</td><td width="0.27739251040221913%">:</td><td width="64.49375866851595%">State Collection  Manager – Secured &amp; Unsecured Lending Business</td></tr><tr><td width="5.270457697642164%">3</td><td width="29.958391123439668%">Grade</td><td width="0.27739251040221913%">:</td><td width="64.49375866851595%"> </td></tr><tr><td width="5.270457697642164%">4</td><td width="29.958391123439668%">Employment Type</td><td width="0.27739251040221913%">:</td><td width="64.49375866851595%">Collection - Secured &amp; Unsecured Lending Business</td></tr><tr><td width="5.270457697642164%">5</td><td width="29.958391123439668%">Reporting to – Designation &amp; Grade</td><td width="0.27739251040221913%">:</td><td width="64.49375866851595%"> </td></tr><tr><td width="5.270457697642164%">6</td><td width="29.958391123439668%">No. of Reportees,Designation &amp; Grade</td><td width="0.27739251040221913%">:</td><td width="64.49375866851595%"> </td></tr><tr><td width="5.270457697642164%"> 7 </td><td width="29.958391123439668%">Main Tasks &amp; Areas of Responsibility</td><td width="0.27739251040221913%">:</td><td width="64.49375866851595%"><ul><li>Delinquency reduction.</li><li>Earlier resolution with normalization.</li><li>Monitor accounts on daily basis </li><li>Connecting with delinquent borrowers via various methods ( including but not limited to phone calls &amp; field collections) </li><li>Responsible for team building and training collection staffs </li><li>To Work closely with Muthoot Fincorp branches for the smoother part of collection.</li></ul> </td></tr><tr><td width="5.270457697642164%">8</td><td width="29.958391123439668%">Skills and Exposure</td><td width="0.27739251040221913%">:</td><td width="64.49375866851595%"><ul><li>A result-oriented individual with Positive Mental Attitude with Integrity, willing to put hard work.</li><li>Proven ability to Handle difficult customer.</li><li>Should have the knowledge of other products movement in the market.</li><li>At least 3 years’ experience in collection with 2 years of On roll team members.</li><li> Excellent interpersonal and verbal communication skills</li><li>Ability to Work &amp; Deliver business targets under pressure. </li><li>Be Accountable for Portfolio Quality of the Location.</li></ul></td></tr><tr><td width="5.270457697642164%">9</td><td width="29.958391123439668%">Special Requirements (If any)</td><td width="0.27739251040221913%">:</td><td width="64.49375866851595%"><ul><li>Should have willingness to travel as per company requirement.</li></ul></td></tr><tr><td width="5.270457697642164%">10</td><td width="29.958391123439668%">Job Location / State</td><td width="0.27739251040221913%">:</td><td width="64.49375866851595%">As per the company requirement. </td></tr><tr><td width="5.270457697642164%">11</td><td width="29.958391123439668%">Compensation Band</td><td width="0.27739251040221913%">:</td><td width="64.49375866851595%">As per policy</td></tr><tr><td width="5.270457697642164%">12</td><td width="29.958391123439668%">Entitlements</td><td width="0.27739251040221913%">:</td><td width="64.49375866851595%">As per policy</td></tr><tr><td width="5.270457697642164%">13</td><td width="29.958391123439668%">Stake Holders</td><td width="0.27739251040221913%">:</td><td width="64.49375866851595%">As per the company requirement. </td></tr><tr><td width="5.270457697642164%">B</td><td colspan="3" width="94.72954230235784%"> </td></tr><tr><td width="5.270457697642164%">15</td><td valign="bottom" width="29.958391123439668%">Educational Qualification / Technical Certification</td><td width="0.27739251040221913%">:</td><td width="64.49375866851595%">Any UG </td></tr><tr><td width="5.270457697642164%">16</td><td width="29.958391123439668%">Skill Sets</td><td width="0.27739251040221913%">:</td><td width="64.49375866851595%">Collection Experience inn unsecured loan like PL/BL , with team handling skill sets.</td></tr><tr><td width="5.270457697642164%">17</td><td width="29.958391123439668%">Communication Skills</td><td width="0.27739251040221913%">:</td><td width="64.49375866851595%">Good oral, written skill in Tamil/English and any other languages preferably</td></tr><tr><td width="5.270457697642164%">18</td><td width="29.958391123439668%">Experience</td><td width="0.27739251040221913%">:</td><td width="64.49375866851595%">3+ years of Collection experience both soft and hard bucket</td></tr><tr><td width="5.270457697642164%">19</td><td width="29.958391123439668%">System Knowledge </td><td width="0.27739251040221913%"> </td><td width="64.49375866851595%">MS-Office (Excel/Word and PowerPoint)</td></tr><tr><td width="5.270457697642164%">20</td><td width="29.958391123439668%">Behavioral Competencies</td><td width="0.27739251040221913%">:</td><td width="64.49375866851595%">Uncompromising ethical standards and discipline expected</td></tr><tr><td width="5.270457697642164%">21</td><td width="29.958391123439668%">Other Requirements (If any)</td><td width="0.27739251040221913%">:</td><td width="64.49375866851595%">Should have the license with vehicle (2-wheeler).</td></tr></tbody></table>

Collection Specialist

RELATIONSHIP OFFICER <table border="0" cellpadding="0" cellspacing="0" width="614"><tbody><tr><td class="xl63" height="39" width="100%">1. Daily Sales Calls as per plan shared by BBM. 2. Generate customer leads. 3. Lead conversion to Sales. 4. Collect relevant data points&amp; documents for credit assessment from the customers.</td></tr></tbody></table>

Relationship Officer

Branch Sales Officer <table border="0" cellpadding="0" cellspacing="0" width="614"><tbody><tr><td class="xl63" height="39" width="100%"> Key Job Responsibilities Deliver on Customer Acquisition through business development•To find new micro markets and empanel good quality referral partners to scale up Micro LAP business &amp; Gold backed secured business loan (Suvarna)•Work in the Area assigned by the Branch Business Manager and generate leads•Cold Calling to the potential customer base to generate business•Daily Sales Calls as per the Plan submitted to BBM•To find, nurture and develop excellent relationship with the Referral Partners / Connectors Managing the customer journey through sales championship, process championship and product championship To Activate Referral Partners for new business•To give doorstep service to customers – at their residence or office.•To learn the Organization’s policies, and source files as per the policy.•To Act as the Eyes &amp; Ears of the Organization while working in the Market for new opportunities, information and sharing them to Branch Business Manager •To Support the Customers in terms of end -to- end loan processing.•To act as the Bridge between Customers and the Branch•To be responsible for the Soft Bucket collections, Early mortality and 12 MOB Fresh Sourcing.•To Cross Sell Insurance effectively to the loan customers to safeguard their Property, Health &amp; Life.•To Be the Face of SULB Muthoot Fincorp for the Area Assigned for Working.•Retain existing live loan customers. Knowledge, Skills &amp; Attributes•Result Orientation•Customer Service &amp; Retention Focus•Strong presentation skills•Relationship Building &amp; Stake holder Management•Process Knowledge/ Orientation•Cross Selling / Upselling Skills•Business Development•Communication Skills – Proficiency in local language and English</td></tr></tbody></table>

Branch Sales Executive

Branch Sales and Service Manager<table border="1" cellpadding="0" cellspacing="0" width="634"><tbody><tr><td valign="top" width="100%"><ul><li>Ensure timely interest collection and recovery of over dues and asset quality in the branch.</li><li>Customer Onboarding</li><li>Monitor day to day operations of the branch, allocate resources and take appropriate security measures to ensure safety of strong room and gold lockers.</li><li>Ensure maximizing usage of Digital tools / enablers to save time on processing / servicing and use such saved time for business generation.</li><li>Verify customer related documentation, KYC etc. and approve/sign off on customer application for gold loans. </li><li>Oversee all procedural and legal requirements related to gold auction, returns, notices, etc.</li><li>Early adoption to operational changes to streamline branch processes, workflows, and procedures to enhance operational efficiency and improve overall customer satisfaction.</li></ul></td></tr><tr><td valign="top" width="100%"><ul><li>Promote and maintain positive relations with both existing and potential customers.</li><li>Provide information about Muthoot’s products or services to prospective customers.</li><li>Organize marketing/branding activities and events for the branch, maintain relationship with existing and potential customers, </li><li>Establish network and maintain relationship with existing and potential customers including high value customers to enhance branch presence and reputation of Muthoot FinCorp.</li><li>Driver broader product portfolio and ensure that customers are made aware of the breadth of offerings from Muthoot Fincorp</li></ul></td></tr><tr><td valign="top" width="100%"><ul><li>Address customer queries, grievances, escalations etc. and ensure resolution to deliver customer delight.</li><li>Interact with customers on a regular basis to ensure satisfaction and gain useful feedback.</li><li>Engage with customers to identify their needs and suggest suitable products that can benefit the customer.</li><li>Ensure exceptional customer experiences by maintaining a high level of customer service standards and promptly resolving customer complaints or issues</li></ul></td></tr><tr><td valign="top" width="100%"><ul><li>Uphold the vision &amp; values of the organization and establish and implement a strong regulatory and internal compliance culture.</li><li>Ensure adherence to Manual of Instructions, regulatory and statutory guidelines, and maintenance of records, assets, statutory registers, etc.</li><li>Ensure prompt intimation of incidents/fraudulent activities and maintain updated data on status of such cases through IMS.</li><li>Oversee cash handling, fund transfers, account management, and other financial transactions in accordance with MFL policies and regulatory guidelines.</li></ul></td></tr></tbody></table>

Branch Sales Manager

BUSINESS DEVELOPMENT OFFICER <table border="1" cellpadding="0" cellspacing="0"><tbody><tr><td colspan="4" valign="top" width="100%">JOB DESCRIPTION                   </td></tr><tr><td valign="top" width="10.19830028328612%">A</td><td colspan="3" valign="top" width="89.80169971671388%">Job Speciﬁcation</td></tr><tr><td valign="top" width="10.19830028328612%">1</td><td valign="top" width="39.94334277620396%">Company Name</td><td valign="top" width="2.8328611898016995%">:</td><td valign="top" width="47.02549575070822%">Muthoot Fincorp Ltd.</td></tr><tr><td valign="top" width="10.19830028328612%">2</td><td valign="top" width="39.94334277620396%">Position/Designation</td><td valign="top" width="2.8328611898016995%">:</td><td valign="top" width="47.02549575070822%">Business Development Executive </td></tr><tr><td valign="top" width="10.19830028328612%">3</td><td valign="top" width="39.94334277620396%">Grade</td><td valign="top" width="2.8328611898016995%">:</td><td valign="top" width="47.02549575070822%">B2</td></tr><tr><td valign="top" width="10.19830028328612%">4</td><td valign="top" width="39.94334277620396%">Department</td><td valign="top" width="2.8328611898016995%">:</td><td valign="top" width="47.02549575070822%">BRANCH</td></tr><tr><td valign="top" width="10.19830028328612%">5</td><td valign="top" width="39.94334277620396%">Sub Department (if any)</td><td valign="top" width="2.8328611898016995%">:</td><td valign="top" width="47.02549575070822%">N/A-Sub Department</td></tr><tr><td valign="top" width="10.19830028328612%">6</td><td valign="top" width="39.94334277620396%">Employment Type</td><td valign="top" width="2.8328611898016995%">:</td><td valign="top" width="47.02549575070822%">Probationer</td></tr><tr><td valign="top" width="10.19830028328612%">B</td><td colspan="3" valign="top" width="89.80169971671388%">Job Role</td></tr><tr><td valign="top" width="10.19830028328612%">1</td><td valign="top" width="39.94334277620396%">Job Role</td><td valign="top" width="2.8328611898016995%">:</td><td valign="top" width="47.02549575070822%">Branch Business Development</td></tr><tr><td valign="top" width="10.19830028328612%">2</td><td valign="top" width="39.94334277620396%">Reporting to - Designation and Grade</td><td valign="top" width="2.8328611898016995%">:</td><td valign="top" width="47.02549575070822%">Branch Manager</td></tr><tr><td valign="top" width="10.19830028328612%">3</td><td valign="top" width="39.94334277620396%">No Of Reportees</td><td valign="top" width="2.8328611898016995%">:</td><td valign="top" width="47.02549575070822%"> </td></tr><tr><td valign="top" width="10.19830028328612%">   4</td><td valign="top" width="39.94334277620396%">   Main Tasks</td><td valign="top" width="2.8328611898016995%">   :</td><td valign="top" width="47.02549575070822%">Increase the Branch business 1.Field Marketing. 2.Generate Leads on daily basis.3.Conversation of leads 4.Sales Calls 5.Generate new customer Business for GL and Third party.  </td></tr><tr><td valign="top" width="10.19830028328612%">    5</td><td valign="top" width="39.94334277620396%">    Areas of Responsibility</td><td valign="top" width="2.8328611898016995%">    :</td><td valign="top" width="47.02549575070822%">1.Achieve Monthly Sales Target. 2.Cross selling and up selling of third Party and group products to Gold Loan customers. 3.Adhere to lending norms and maintain integrity in customer transactions. 4.Support the branch in interest collection. 5.Conduct branch catchment development activities and generate customer leads and converting them to NCA. </td></tr><tr><td valign="top" width="10.19830028328612%">6</td><td valign="top" width="39.94334277620396%">Special Requirements (if any)</td><td valign="top" width="2.8328611898016995%">:</td><td valign="top" width="47.02549575070822%">Graduate/Post Graduate.</td></tr><tr><td valign="top" width="10.19830028328612%">7</td><td valign="top" width="39.94334277620396%">Compensation Band</td><td valign="top" width="2.8328611898016995%">:</td><td valign="top" width="47.02549575070822%">Based on Market Standards/Internal norms</td></tr><tr><td valign="top" width="10.19830028328612%">8</td><td valign="top" width="39.94334277620396%">Entitlements</td><td valign="top" width="2.8328611898016995%">:</td><td valign="top" width="47.02549575070822%">As per policy</td></tr><tr><td valign="top" width="10.19830028328612%">9</td><td valign="top" width="39.94334277620396%">Stake Holders</td><td valign="top" width="2.8328611898016995%">:</td><td valign="top" width="47.02549575070822%">MFL Staﬀ, Group Company Staﬀ, Customers</td></tr><tr><td valign="top" width="10.19830028328612%">10</td><td valign="top" width="39.94334277620396%">Assets Required</td><td valign="top" width="2.8328611898016995%">:</td><td valign="top" width="47.02549575070822%">As per policy</td></tr><tr><td valign="top" width="10.19830028328612%">11</td><td valign="top" width="39.94334277620396%">Career Progression</td><td valign="top" width="2.8328611898016995%">:</td><td valign="top" width="47.02549575070822%">Null</td></tr><tr><td colspan="4" valign="top" width="100%">Personal Speciﬁcation</td></tr><tr><td valign="top" width="10.19830028328612%">12</td><td valign="top" width="39.94334277620396%">Educational Qualiﬁcation</td><td valign="top" width="2.8328611898016995%">:</td><td valign="top" width="47.02549575070822%">Graduate (minimum)</td></tr><tr><td valign="top" width="10.19830028328612%">13</td><td valign="top" width="39.94334277620396%">Technical Certiﬁcation</td><td valign="top" width="2.8328611898016995%">:</td><td valign="top" width="47.02549575070822%">Basic Computer Knowledge, esp.MS Oﬃce applications mandatory. MS Excel preferable.</td></tr><tr><td valign="top" width="10.19830028328612%"> 14</td><td valign="top" width="39.94334277620396%"> Skill Sets</td><td valign="top" width="2.8328611898016995%"> :</td><td valign="top" width="47.02549575070822%">Sales orientation. Good communication skills. Outgoing and confident. Problem solving capabilities, Result oriented, Proactive, Creative, and innovative, Perseverance, Flexibility, Pleasant and Smart, Integrity, Effective, Team player. And Empathetic</td></tr><tr><td valign="top" width="10.19830028328612%">15</td><td valign="top" width="39.94334277620396%">Communication Skills</td><td valign="top" width="2.8328611898016995%">:</td><td valign="top" width="47.02549575070822%">Conversant in local language and English</td></tr><tr><td valign="top" width="10.19830028328612%">16</td><td valign="top" width="39.94334277620396%">Total Field Sales Experience</td><td valign="top" width="2.8328611898016995%">:</td><td valign="top" width="47.02549575070822%">1Year(s)0 Month(s)</td></tr><tr><td valign="top" width="10.19830028328612%">17</td><td valign="top" width="39.94334277620396%">Behavioral Competencies</td><td valign="top" width="2.8328611898016995%">:</td><td valign="top" width="47.02549575070822%">NA</td></tr><tr><td valign="top" width="10.19830028328612%">18</td><td valign="top" width="39.94334277620396%">Other Requirements (if any)</td><td valign="top" width="2.8328611898016995%">:</td><td valign="top" width="47.02549575070822%">Null</td></tr><tr><td valign="top" width="10.19830028328612%">19</td><td valign="top" width="39.94334277620396%">Remarks</td><td valign="top" width="2.8328611898016995%">:</td><td valign="top" width="47.02549575070822%"> </td></tr><tr><td valign="top" width="10.19830028328612%">C</td><td colspan="3" valign="top" width="89.80169971671388%">Approvals</td></tr><tr><td valign="top" width="10.19830028328612%">24</td><td valign="top" width="39.94334277620396%">Prepared by (Name/Designation/ Date)</td><td valign="top" width="2.8328611898016995%">:</td><td valign="top" width="47.02549575070822%"> </td></tr><tr><td valign="top" width="10.19830028328612%">25</td><td valign="top" width="39.94334277620396%">Approved by (Name/Designation/ Date)</td><td valign="top" width="2.8328611898016995%">:</td><td valign="top" width="47.02549575070822%">Need to be a Team player. Ability to work stretch/Multi-Tasking Environment. Effective Communication ability at different levels. Adaptable to complex Work environments &amp; live Organizational values. </td></tr></tbody></table> MFL/HR/JD/V1.0@2014                                     Not for External Circulation                                        FLN

BRANCH SALES OFFICER Key Job ResponsibilitiesDeliver on Customer Acquisition through business development•To find new micro markets and empanel good quality referral partners to scale up Micro LAP business &amp; Gold backed secured business loan (Suvarna)•Work in the Area assigned by the Branch Business Manager and generate leads•Cold Calling to the potential customer base to generate business•Daily Sales Calls as per the Plan submitted to BBM•To find, nurture and develop excellent relationship with the Referral Partners / Connectors Managing the customer journey through sales championship, process championship and product championship To Activate Referral Partners for new business•To give doorstep service to customers – at their residence or office.•To learn the Organization’s policies, and source files as per the policy.•To Act as the Eyes &amp; Ears of the Organization while working in the Market for new opportunities, information and sharing them to Branch Business Manager •To Support the Customers in terms of end -to- end loan processing.•To act as the Bridge between Customers and the Branch•To be responsible for the Soft Bucket collections, Early mortality and 12 MOB Fresh Sourcing.•To Cross Sell Insurance effectively to the loan customers to safeguard their Property, Health &amp; Life.•To Be the Face of SULB Muthoot Fincorp for the Area Assigned for Working.•Retain existing live loan customers. Knowledge, Skills &amp; Attributes•Result Orientation•Customer Service &amp; Retention Focus•Strong presentation skills•Relationship Building &amp; Stake holder Management•Process Knowledge/ Orientation•Cross Selling / Upselling Skills•Business Development•Communication Skills – Proficiency in local language and English

SENIOR RELATIONSHIP OFFICER-HOME LOAN Key Job ResponsibilitiesDeliver on Customer Acquisition through business development•To find new micro markets and empanel good quality referral partners to scale up Micro LAP business &amp; Gold backed secured business loan (Suvarna)•Work in the Area assigned by the Branch Business Manager and generate leads•Cold Calling to the potential customer base to generate business•Daily Sales Calls as per the Plan submitted to BBM•To find, nurture and develop excellent relationship with the Referral Partners / Connectors Managing the customer journey through sales championship, process championship and product championship To Activate Referral Partners for new business•To give doorstep service to customers – at their residence or office.•To learn the Organization’s policies, and source files as per the policy.•To Act as the Eyes &amp; Ears of the Organization while working in the Market for new opportunities, information and sharing them to Branch Business Manager •To Support the Customers in terms of end -to- end loan processing.•To act as the Bridge between Customers and the Branch•To be responsible for the Soft Bucket collections, Early mortality and 12 MOB Fresh Sourcing.•To Cross Sell Insurance effectively to the loan customers to safeguard their Property, Health &amp; Life.•To Be the Face of SULB Muthoot Fincorp for the Area Assigned for Working.•Retain existing live loan customers. Knowledge, Skills &amp; Attributes•Result Orientation•Customer Service &amp; Retention Focus•Strong presentation skills•Relationship Building &amp; Stake holder Management•Process Knowledge/ Orientation•Cross Selling / Upselling Skills•Business Development•Communication Skills – Proficiency in local language and English

Senior Relationship Officer

Find the best Muthoot Fincorp Limited Jobs from top companies. Browse 3170+ verified job openings near you and apply today to start your career with Apna.

AI Resume builder

AI Resume checker

AI Cover letter generator

Blog

Muthoot Fincorp Limited Jobs - 3170 Verified Vacancies

Senior Customer Services Executive

Senior Customer Services Executive

Business Development Executive

Branch Manager

Collection Specialist

Relationship Officer

Branch Sales Executive

Branch Sales Manager

Business Development Executive

Business Development Executive

Branch Sales Executive

Senior Relationship Officer

Branch Manager

Business Development Executive