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Palwal

<p>Android - Senior Software Engineer (Nayara)</p><div class="section page-centered" data-qa="job-description"><div><b>Senior Software Engineer - Android</b><span> </span></div><div><br/></div><div><b>About Us: </b><span> Paytm is India’s leading digital payments and financial services company, which is focused on driving consumers and merchants to its platform by offering them a variety of payment use cases. Paytm provides consumers with services like utility payments and money transfers, while empowering them to pay via Paytm Payment Instruments (PPI) like Paytm Wallet, Paytm UPI, Paytm Payments Bank Netbanking, Paytm FASTag and Paytm Postpaid - Buy Now, Pay Later. To merchants, Paytm offers acquiring devices like Soundbox, EDC, QR and Payment Gateway where payment aggregation is done through PPI and also other banks’ financial instruments. To further enhance merchants’ business, Paytm offers merchants commerce services through advertising and Paytm Mini app store. Operating on this platform leverage, the company then offers credit services such as merchant loans, personal loans and BNPL, sourced by its financial partners.  </span></div><div><br/></div><div><b>About the role:</b><span>  Paytm is looking to hire software engineers with sound knowledge in Android native application development using Kotlin, Rxjava, coroutines &amp; its frameworks. </span></div><div><br/></div><div><span> </span><b>Requirements:</b><span> Designs and codes features for the Android application as per the specifications provided by Product and Design teams. </span></div><div><span>Write unit tests for all features.</span></div><div><span> Works closely with Backend, Design and Product Management teams to brainstorm and understand the details of features. </span></div><div><span>Should be able to collaborate with cross-functional teams to define, design, and ship new features. Unit-test code for robustness, including edge cases, usability, and general reliability.</span></div><div><span>Work on bug fixing and improving application performance.</span></div><div><span>Continuously discover, evaluate, and implement new technologies to maximize development efficiency. </span></div><div><br/></div><div><b>Skills that will help you succeed in this role:</b><span> Software Developer with </span><b>3 to 5 years</b><span> of experience in building apps for the Android platform.</span></div><div><span>Good understanding of Kotlin or Java, Dagger 2, MVVM architecture, live data, data binding.</span></div><div><span>Good understanding of Android application architecture and design.</span></div><div><span>Good understanding of memory management, network interaction, debugging, concurrency and multi-threading in Android.</span></div><div><span>Understanding of complete application development, continuous integration &amp; testing and app distribution infrastructure.</span></div><div><span>Good understanding of RxJava2</span></div><div><span>.Past experience of working with third party libraries and dependency management on Android.  </span></div><div><br/></div><div><b>Why join us </b><span> Because you get an opportunity to make a difference, and have a great time doing that. You are challenged and encouraged here to do stuff that is meaningful for you and for those we serve. You should work with us if you think seriously about what technology can do for people. We are successful, and our successes are rooted in our people collective energy and unwavering focus on the customer, and that's how it will always be. </span></div><div><br/></div><div><b>Compensation:</b><span>  If you are the right fit, we believe in creating wealth for you. With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!</span></div></div>

Android Software Engineer

<p>Customer Support Agent</p><b><u>About Us</u></b><b>:</b><span> </span>Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.<span> </span><b><u>About the team:</u></b><b> </b><span>CST Team comprises service associates who help customers get onboarded on Paytm and help them have a good experience of Paytm services. </span><span> </span><b><u>About the role:</u></b><span>Candidate has to handle concerns and complaints raised by the customers/merchants on a day-to-day basis and make sure the daily tasks are being closed within the defined TAT with a good customer experience.</span><span> </span><b><u>Expectations/ Requirements:</u></b><span>● Resolving day-to-day queries of the customers/merchants via call/chat.</span><span>● Oversee day-to-day management of campaigns and ensure brand consistency</span><span>● Ensure brand consistency in copy through tone, voice, and terminology</span><span>● Developing and implementing a timeline to achieve targets.</span><span> </span><b><u>Superpowers/ Skills that will help you succeed in this role:</u></b><span>● High level of drive, initiative, and self-motivation</span><span>● 1+ years’ experience in customer support</span><span>● Exceptional multi-tasking skills</span><span>● Strong problem-solving skills</span><span> </span><span> </span><b><u>Educational Qualification: </u></b><span>Any Graduate.</span><span> </span><b><u>Why join us:</u></b><span>● A collaborative output-driven program that brings cohesiveness across businesses through technology</span><span>● Improve the average revenue per use by increasing the cross-sell opportunities</span><span>● A solid 360 feedback from your peer teams on your support of their goals</span><span>● Respect, that is earned, not demanded from your peers and manager</span><br/><span> </span><u><b>Compensation:</b> </u><span>If you are the right fit, we believe in creating wealth for you. With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants – and we are committed.</span><span> </span><h4>Experience Level</h4>Senior Level

Customer Care Associate

<p>Program Management - Senior Manager - Lending Partnerships</p><b>About Us</b>Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.<br/><b>About the role:</b>He/She will be responsible for demonstrating our products ,commercials etc. topartners, Managing integrations, negotiating agreements and will ensure the onboarding happens smoothly.<br/><b>About the team:</b> Paytm Lending business thrives on strong and deep rooted partnerships withtop banks and NBFCs in the industry. The partnership vertical intricately manages all theserelationships on all aspects from onboarding , integration , business operations , financialreconciliation, process adherence, governance etc ensuring consistent and profitable businessgrowth.<br/><b>Expectations/ Requirements:</b>1. 5-8 years of progressive experience in lending and/or handling external relationships.2. Experience of working with technology integrations is a plus.3. Managing lending partner relationships and acting as a single point of contact4. Responsible for understanding partner requirements and acting as a SPOC for business, risk,compliance, legal and product/tech teams and ensuring alignment between Paytm and partner5. Project managing the integration process for product and tech and ensuring timelines are met6. Handholding the partner to go-live7. Managing partner governance on an on-going basis and ensuring smooth functioning of thepartnership(s)<br/><b>Superpowers/ Skills that will help you succeed in this role:</b>1. Demonstrated Success and achievement orientation.2. Excellent Communication Skills3. Negotiations skills - strong bias for driving results in a high performance environment.4. Strong Relationship and Leadership skills5. Working Knowledge of Computers<br/><h4>Experience Level</h4>Senior Level

Lending Manager

<p>Key Account Manager  -Oil & Gas -  Noida, Uttar Pradesh</p><b>About Us: </b>Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.<br/><b>About the team: </b>Oil &amp; GasThis team is directly responsible for growth of Oil and Gas offline transactions &amp; users at Paytm.<br/><b>About the role: </b>Team Leader To work with the business to understand and manage Programs being run for the Clients/Brands. And for accelerating the core growth metrics focusing on sales &amp; distribution. Provides guidance and instruction to a working group about a project or portfolio of projects. These leaders are responsible for monitoring the efforts of the team members and getting the work done effectively and efficiently with the proper utilization of resources.<br/><b>Skills that will help you succeed in this role:</b><br/>2+ yrs. of experience in Distribution sales in fintech, Banking/ Sales, EDC Sales.<br/>Develop plans and strategies for developing business and achieving the company's sales goals.<br/>Create a culture of success and ongoing business and goal achievement.<br/>Manage the sales teams and resources to deliver growth.<br/>Hire and build a new team to support our growing needs and future projects.<br/>Define optimal sales force structure.<br/>Define and coordinate sales training programs that enable staff to achieve their potential and support company sales objectives.<br/>Manage customer expectations and contribute to a high level of customer satisfaction.<br/>Define sales processes that drive desired sales outcomes and identify improvements.<br/>Going to the Merchant and educating him/her about the benefits of the Swipe machine (EDC) converting them and managing their accounts.<br/>Exceptional communication, presentation skills and relationship building skills.<br/>Ability to aggressively manage the successful execution of a sales strategy.<br/>Ability to work independently and collaboratively in a team environment.<br/><b>Qualifications:</b><br/>Bachelor's degree in business, marketing, or a related field (MBA preferred).Should have a strong understanding of the local language.Self-motivated and goal-oriented, with a demonstrated ability to work independently and as part of a team.Willingness to travel as needed to meet with clients and attend industry events.<h4>Experience Level</h4>Mid Level

Key Account Manager

<p>Growth Management- Senior Manager- Paytm Gold</p><div class="section page-centered" data-qa="job-description"><div><b>About Paytm Group:</b></div><div>Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.</div><div><br/></div><div><b>About the Role</b></div><div>We are seeking a highly strategic and data-driven Head of Platform Strategy &amp; Analytics to lead the technical foundation and growth architecture of the Paytm Gold business. This role is the nexus between engineering, business outcomes, and data science. You will be responsible not only for the security and scale of our core regulated systems but also for defining the analytical capabilities and experimentation framework that drives P&amp;L growth and operational efficiency across the platform.</div><div><br/></div><div><b>Key Accountabilities</b></div><div><br/></div><div><b>1. Strategic Platform Ownership: </b>Define the technical and analytical strategy for the gold platform, focusing on maximum business impact, regulatory compliance, and system resilience.</div><div><br/></div><div><b>2. Growth &amp; Experimentation Engine: </b>Own the end-to-end product lifecycle for platform features that directly influence key growth metrics (e.g., conversion, retention, frequency). This includes architecting and driving the A/B testing and experimentation framework.</div><div><br/></div><div><b>3. Data Architecture Leadership: </b>Translate complex business questions into robust data models and reporting infrastructure. Partner with data engineering to build the analytical pipelines and tools needed for platform monitoring and business intelligence.</div><div><br/></div><div><b>4. Technical Specification: </b>Author detailed technical product specifications, architecture design documents, and API contracts, ensuring alignment between engineering deliverables and long-term business strategy.</div><div><br/></div><div><b>5. Operational Excellence:</b> Own and enhance core gold systems (pricing, settlement, ledger, reconciliation) with an acute focus on automation, operational leverage, and reducing the cost-to-serve.</div><div><br/></div><div><b>6. Cross-Functional Leadership: </b>Act as the primary strategic partner to engineering, finance, compliance, legal, and external partners, driving clear alignment on priorities, risk management, and delivery timelines.</div><div><br/></div><div><b>7. Execution Oversight: </b>Lead high-quality execution, including technical backlog prioritization, sprint planning, defining release criteria, and systematic reduction of technical debt.</div><div><br/></div><div><b>8. Compliance &amp; Risk Governance: </b>Ensure all platform features and backend systems maintain rigorous regulatory, audit, and financial risk compliance, providing comprehensive documentation and controls.</div><div><br/></div><div><b>9. Mentorship &amp; Team Development:</b> (Implied Seniority) Mentor junior team members on technical rigor, data-driven decision-making, and stakeholder management.</div><div><br/></div><div><b>Preferred Experience &amp; Skills</b></div><div><br/></div><div><b>- Senior Experience </b>(6–10 Years): A minimum of 6 years of experience in data driven growth roles or platform strategy roles, with significant time spent in a high-growth, regulated environment.</div><div><br/></div><div><b>- Data &amp; Analytics Mastery</b>: Expert-level proficiency in SQL for complex data extraction and analysis. Proven experience with analytics tools (e.g., Python/R for analysis, Tableau/Looker for visualization) and a strong understanding of statistical methods for A/B testing and predictive modeling.</div><div><br/></div><div><b>- Platform Expertise: </b>Strong technical depth in distributed systems, microservices, cloud infrastructure, and financial system design (ledgers, reconciliation, real-time transaction processing).</div><div><br/></div><div><b>- Fintech Domain: </b>Direct, demonstrable experience in payments, e-commerce, commodities, or complex financial services is required.</div><div><br/></div><div><b>- Strategic Influence</b>: Exceptional ability to drive consensus and communicate complex technical and analytical findings clearly to executive, finance, and engineering audiences.</div><div><br/></div><div><b>- Leadership Mindset</b>: A track record of setting ambitious, data-backed goals, holding a high standard for execution, and driving tangible P&amp;L impact.</div><div><br/></div><div><b>What Success Looks Like</b></div><div><br/></div><div><b>- Measurable Growth: </b>Direct contribution to business P&amp;L via platform optimizations and successful, data-validated experimentation, leading to uplift in key growth metrics.</div><div><br/></div><div><b>- Analytical Infrastructure:</b> A stable, reliable, and accessible analytical framework that enables rapid decision-making across the business.</div><div><br/></div><div><b>- Operational Resilience:</b> Stable, scalable gold systems with high uptime and a significant reduction in operational overhead due to automation and architectural improvements.</div><div><br/></div><div><b>- Strategic Clarity:</b> A well-defined, data-informed platform roadmap that is rigorously prioritized based on risk, compliance, and ROI.</div><div><br/></div><div><b>Why Join Paytm Gold</b></div><div><br/></div><div>Own the technical and analytical strategy for a leading digital gold platform in India. </div><div>A unique blend of deep technical challenge, high business visibility, and direct P&amp;L impact. </div><div>Fast-paced, high-ownership environment where data defines the strategy.</div><div><br/></div><div><b>Compensation: </b></div><div>If you are the right fit, we believe in creating wealth for you</div><div>With enviable 500 mn+ registered users, 17 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants – and we are committed to it.</div><div>India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!</div><div><br/></div></div>

Assistant Manager Digital Marketing

<p>SM/DGM - Employee investigations Lead</p><b>Job Description</b><span>: SM/DGM - Employee investigations lead</span><b>Experience:</b><span> 9-12 yrs</span><br/><b>Qualification:</b><span> Law/MSW/or Equivalent degree</span><b>About Us:</b><span>Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.</span><br/><b>Position Summary:</b><span>The SM/DGM Employee investigations lead is responsible for managing and overseeing all aspects of ethics investigations within the organization. This role requires strong analytical skills, and the ability to maintain confidentiality. The SM/DGM - Employee investigations lead works closely with the Ethics Investigation Leads and various stakeholders to ensure compliance with ethical standards and mitigate potential risks.</span><br/><a href="http://risks.Key" rel="noopener noreferrer"><b>Key</b></a><b> Responsibilities:</b><span>1. Conduct Ethics Investigations: Conduct thorough and unbiased investigations into alleged ethical violations, ensuring all relevant information is collected and analyzed. This includes interviewing relevant parties, reviewing documentation, and gathering evidence.2. Evaluate and Analyze Findings: Analyze investigation findings to determine the severity and impact of ethical violations. 3. Maintain Confidentiality: Handle all investigations with the utmost confidentiality and discretion, ensuring that sensitive information is protected. Adhere to privacy policies and legal requirements when handling and sharing investigation findings.4. Develop Investigation Plans: Develop comprehensive investigation plans, including timelines, interview schedules, and evidence collection strategies. 5. Collaborate with Stakeholders: Work closely with HR, legal, and senior management to ensure alignment of investigation processes and outcomes with organizational policies and objectives. Provide guidance and support to stakeholders throughout the investigation process.6. Report and Document Findings: Prepare detailed investigation reports that clearly document the findings, analysis, and recommended actions. 7. Provide Training and Guidance: Develop and deliver ethics training programs to educate employees on organizational policies, ethical guidelines, and reporting procedures. Provide guidance and support to employees and managers on ethical dilemmas and concerns</span><br/><span>.</span><a href="http://concerns.Qualifications" rel="noopener noreferrer"><b>Qualifications</b></a><b>:</b><br/><span>Bachelor's degree in a related field (e.g., law, ethics, CA, MSW etc) required; advanced degree preferred.</span><span>Proven experience in conducting ethics investigations, preferably in a leadership role.</span><span>Strong knowledge of ethical principles, regulations, and industry best practices.</span><span>Excellent analytical and problem-solving skills, with the ability to collect, analyze, and interpret complex information.</span><span>Demonstrated ability to identify, define and analyze problems, establish decision-making parameters, assess risks and recommend solutions.</span><span>Exceptional communication skills, both written and verbal, with the ability to present findings to diverse audiences.</span><span>High level of integrity and ethical conduct, with the ability to maintain confidentiality and handle sensitive information.</span><span>Strong interpersonal skills, with the ability to build relationships and collaborate effectively with stakeholders at all levels.</span><span>Detail-oriented with excellent organizational and time management skills.</span><span>Proficient in using investigation tools and software.</span><h4>Experience Level</h4>Senior Level

Senior Recruitment Specialist

<p>AM/DM - Employee investigations/Forensics</p><div class="section page-centered" data-qa="job-description"><div><b>Job Description</b><span>: AM/DM - Employee investigations lead</span></div><div><b>Experience:</b><span> 3-7 yrs</span></div><div><br/></div><div><b>Qualification:</b><span> Law/MSW/or Equivalent degree</span></div><div><b>About Us:</b><span>Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.</span></div><div><br/></div><div><b>Position Summary:</b><span>The SM/DGM Employee investigations lead is responsible for managing and overseeing all aspects of ethics investigations within the organization. This role requires strong analytical skills, and the ability to maintain confidentiality. The SM/DGM - Employee investigations lead works closely with the Ethics Investigation Leads and various stakeholders to ensure compliance with ethical standards and mitigate potential risks.</span></div><div><br/></div><div><a class="postings-link" href="http://risks.Key"><b>Key</b></a><b> Responsibilities:</b><span>1. Conduct Ethics Investigations: Conduct thorough and unbiased investigations into alleged ethical violations, ensuring all relevant information is collected and analyzed. This includes interviewing relevant parties, reviewing documentation, and gathering evidence.2. Evaluate and Analyze Findings: Analyze investigation findings to determine the severity and impact of ethical violations. 3. Maintain Confidentiality: Handle all investigations with the utmost confidentiality and discretion, ensuring that sensitive information is protected. Adhere to privacy policies and legal requirements when handling and sharing investigation findings.4. Develop Investigation Plans: Develop comprehensive investigation plans, including timelines, interview schedules, and evidence collection strategies. 5. Collaborate with Stakeholders: Work closely with HR, legal, and senior management to ensure alignment of investigation processes and outcomes with organizational policies and objectives. Provide guidance and support to stakeholders throughout the investigation process.6. Report and Document Findings: Prepare detailed investigation reports that clearly document the findings, analysis, and recommended actions. 7. Provide Training and Guidance: Develop and deliver ethics training programs to educate employees on organizational policies, ethical guidelines, and reporting procedures. Provide guidance and support to employees and managers on ethical dilemmas and concerns</span></div><div><br/></div><div><span>.</span><a class="postings-link" href="http://concerns.Qualifications"><b>Qualifications</b></a><b>:</b></div><div><br/></div><div><span>Bachelor's degree in a related field (e.g., law, ethics, CA, MSW etc) required; advanced degree preferred.</span></div><div><span>Proven experience in conducting ethics investigations, preferably in a leadership role.</span></div><div><span>Strong knowledge of ethical principles, regulations, and industry best practices.</span></div><div><span>Excellent analytical and problem-solving skills, with the ability to collect, analyze, and interpret complex information.</span></div><div><span>Demonstrated ability to identify, define and analyze problems, establish decision-making parameters, assess risks and recommend solutions.</span></div><div><span>Exceptional communication skills, both written and verbal, with the ability to present findings to diverse audiences.</span></div><div><span>High level of integrity and ethical conduct, with the ability to maintain confidentiality and handle sensitive information.</span></div><div><span>Strong interpersonal skills, with the ability to build relationships and collaborate effectively with stakeholders at all levels.</span></div><div><span>Detail-oriented with excellent organizational and time management skills.</span></div><div><span>Proficient in using investigation tools and software.</span></div></div>

Senior Associate HR

<p>Growth Management- Senior Manager- Lending</p><div class="section page-centered" data-qa="job-description"><div><b>About Paytm Group:</b></div><div>Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.</div><div><br/></div><div><b>About the Role</b></div><div>The Growth Lead will own the growth marketing charter for credit cards and financial services products within the Paytm ecosystem. This is a senior role responsible for defining growth strategy, leading teams, and driving large-scale execution across acquisition, lifecycle, and engagement funnels.</div><div>The role combines strategic ownership with strong execution rigor across CRM, performance marketing, experimentation, and funnel optimization. The incumbent will work closely with senior stakeholders across Product, Tech, Data, Risk, and Marketing, and will be accountable for scaling impact across multiple journeys and user segments.</div><div><br/></div><div><b>Key Responsibilities</b></div><div><br/></div><div><b>1. Growth Strategy &amp; Execution</b></div><div>- Own the end-to-end growth marketing strategy for credit card and financial services products across the Paytm ecosystem.</div><div>- Define long-term growth roadmap covering acquisition, onboarding, engagement, and reactivation funnels.</div><div>- Lead large-scale, multi-channel growth initiatives across app surfaces, CRM, and paid channels.</div><div>- Set clear growth priorities and balance short-term wins with long-term scalable programs.</div><div><br/></div><div><b>2. Funnel &amp; Conversion Optimization</b></div><div>- Own core funnel metrics including impressions, CTR, leads, and downstream conversion indicators.</div><div>- Identify and prioritize drop-offs across sourcing, onboarding, and engagement journeys.</div><div>- Drive structured retargeting and remarketing strategies to recover funnel drop-offs at scale.</div><div>- Partner with Product and Tech teams to improve funnel UX, journey design, and system-led optimizations.</div><div><br/></div><div><b>3. Campaigns, Offers &amp; Event-Based Marketing</b></div><div>- Drive marketing strategy and execution for offers, promotions, and event-based campaigns within the Paytm ecosystem.</div><div>- Design category-led, seasonal, and trigger-based campaigns to drive awareness, engagement, and lead generation.</div><div>- Translate product constructs into simple, compelling consumer communication across app and CRM channels.</div><div><br/></div><div><b>4. Data-Driven Experimentation &amp; Analytics</b></div><div>- Define the experimentation and A/B testing roadmap across creatives, channels, journeys, and offers.</div><div>- Institutionalize best practices for experimentation, measurement, and learning across teams.</div><div>- Review performance dashboards and deep-dives; guide teams to convert insights into action.</div><div>- Ensure strong measurement frameworks for campaign attribution and funnel analysis.</div><div><br/></div><div><b>5. Customer Segmentation &amp; Personalization</b></div><div>- Segment users based on transactional, behavioral, and lifecycle signals.</div><div>- Design targeted CRM and in-app journeys for different cohorts (new users, drop-offs, dormant users, high-intent leads).</div><div>- Drive personalization at scale using data and automation while adhering to platform and regulatory guidelines.</div><div><br/></div><div><b>6. Team Leadership &amp; Execution Management</b></div><div>- Lead and mentor a team of campaign managers across CRM, lifecycle, and performance marketing.</div><div>- Set clear goals, execution plans, and review mechanisms to ensure consistent delivery of high-quality campaigns.</div><div>- Guide campaign managers on experimentation design, audience segmentation, and performance optimization.</div><div><br/></div><div><b>7. Paytm Ecosystem &amp; Channel Execution</b></div><div>- Own execution excellence across Paytm’s ecosystem including app placements, notifications, email, SMS, and paid channels.</div><div>- Define standards for creative quality, messaging consistency, and journey orchestration across touchpoints.</div><div>- Leverage platform capabilities to scale high-impact, event-based and trigger-led campaigns.</div><div><br/></div><div><b>8. Market &amp; Competitive Intelligence</b></div><div>- Track market trends, regulatory developments, and competitor strategies in cards, payments, and consumer finance.</div><div>- Use insights to refine growth strategy, product positioning, and customer value proposition.</div><div><br/></div><div><b>Key Metrics Owned</b></div><div>- Impressions and reach across owned and paid channels</div><div>- CTR and engagement across creatives and journeys</div><div>- Leads generated and cost per lead</div><div>- Funnel drop-off and retargeting recovery rates</div><div>- Activation and reactivation driven via CRM and remarketing</div><div><br/></div><div><b>Qualifications &amp; Experience</b></div><div>- 5–8 years of experience in growth marketing, lifecycle marketing, or performance marketing within fintech, payments, or large consumer internet companies.</div><div>- Proven experience leading teams and driving growth at scale across multiple funnels or products.</div><div>- Strong hands-on and strategic experience with CRM and marketing automation tools such as CleverTap (preferred) or similar platforms.</div><div>- Deep expertise in event-based, trigger-led, and lifecycle campaign design.</div><div>- Strong command over experimentation, A/B testing frameworks, and data-driven decision making.</div><div>- Excellent understanding of digital funnels, attribution, retargeting, and drop-off recovery strategies.</div><div>- Ability to operate effectively in a fast-paced, execution-focused environment with multiple stakeholders.</div><div>- Strong communication, leadership, and execution rigor.</div><div><br/></div><div><b>Nice to Have</b></div><div>- Experience working within a super-app or large ecosystem platform.</div><div>- Prior exposure to credit cards, lending, or financial services products.</div><div>- Familiarity with growth analytics, attribution, and experimentation platforms.</div><div><br/></div><div><b>Why This Role</b></div><div>This role offers the opportunity to shape and scale growth marketing for high-impact financial services products within the Paytm ecosystem, with ownership over strategy, teams, and execution at scale.</div><div><br/></div><div><b>Compensation</b>: </div><div>If you are the right fit, we believe in creating wealth for you</div><div>With enviable 500 mn+ registered users, 17 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants – and we are committed to it.</div><div>India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!</div></div>

Marketing Lead

<p>Director Product – Customer Value Management (CVM)</p><div class="section page-centered" data-qa="job-description"><div><b>About Us: </b><span>Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.</span></div><div><br/></div><div><b>About Telco Team:</b></div><div><span>Thriving on innovation, One97 delivers Customer Communication, Up-Selling, Mobile Content, Advertising based and Platform services to over 500 Million mobile consumers across the globe. One97’s products and services are available on various models i.e. Capex, Opex &amp; Revenue Share model as per the flexibility of Telco’</span><a class="postings-link" href="http://s.our/" rel="noopener noreferrer">s.</a></div><div><a class="postings-link" href="http://s.our/" rel="noopener noreferrer">Our</a><span> Key Offerings are divided into 5 broad categories as follows:</span></div><div><span>• Entertainment</span></div><div><span>• Digital Platforms</span></div><div><span>• CVM Solutions</span></div><div><span>• Enterprise Services</span></div><div><span>• Financial Platforms</span></div><div><span>One97 has the widest and largest deployment of telecom applications on cloud platforms in India and has a myriad of VAS services that have helped operators augment their revenue even in complex markets like India, SAARC, Middle East, Africa and many more.</span></div><div><br/></div><div><b>About the Role:</b></div><div><span>We are looking for an experienced CVM Product Manager to lead the strategy, roadmap, and delivery of Customer Value Management solutions for large telecom operators. The ideal candidate will have hands-on experience with CVM platforms, with strong understanding of campaign orchestration, analytics-driven decisioning, segmentation, and multi-channel engagement systems.</span></div><div><br/></div><div><b>Key Responsibilities</b></div><div><span>1. Product Strategy &amp; Roadmap</span></div><div><span>-Own the product vision and roadmap for Telecom CVM, Campaign Management, Loyalty, and Personalization platforms.</span></div><div><span>-Translate business objectives into product features with clear prioritization.</span></div><div><span>-Benchmark industry CVM trends, competitor platforms, and </span></div><div><span>  advanced analytics capabilities.</span></div><div><br/></div><div><span>2. Platform &amp; Solution Ownership</span></div><div><span>-Define and manage features across CVM components:</span></div><div><span>-Campaign Management</span></div><div><span>-Journey Builder / Orchestration</span></div><div><span>-Real-time Decisioning</span></div><div><span>-Segmentation &amp; Targeting</span></div><div><span>-Offer Recommendation Engine</span></div><div><span>-Loyalty &amp; Gamification Modules</span></div><div><span>-Work closely with engineering, data science, integration, and UX       </span></div><div><span>  teams to drive product development &amp; its enhancements with AI.</span></div><div><br/></div><div><span>3. Stakeholder &amp; Client Management</span></div><div><span>-Act as product SME in discussions with telecom operators (CXO, </span></div><div><span>   Marketing, CVM, Digital, IT teams).</span></div><div><span>-Convert operator business cases into product requirements, </span></div><div><span>   workflows, and functional specs.</span></div><div><span>-Lead product demos, requirement workshops, and solution </span></div><div><span>  walkthroughs.</span></div><div><br/></div><div><span>4. Data, Analytics &amp; Performance</span></div><div><span>-Understand Telco data models (CDR, usage, subscriber profile, </span></div><div><span>  recharge, pack data, network KPIs).</span></div><div><span>-Work with analytics teams to build predictive models (churn, ARPU </span></div><div><span>    uplift, cross-sell/upsell).</span></div><div><span>-Monitor campaign performance and optimize through iterative </span></div><div><span>  improvements.</span></div><div><br/></div><div><span>5. Delivery &amp; Execution</span></div><div><span>-Create detailed PRDs, user stories, and acceptance criteria.</span></div><div><span>-Drive agile ceremonies and ensure timely delivery of releases.</span></div><div><span>-Coordinate with QA for UAT, performance validation, and production </span></div><div><span>  rollout.</span></div><div><br/></div><div><span>6. Cross-Functional Leadership</span></div><div><span>- Work with Marketing, Product Ops, Data Engineering, CRM, and </span></div><div><span>   DevOps teams.</span></div><div><span>-Provide inputs to Pre-Sales, Solutioning, and RFP submissions.</span></div><div><span>-Support GTM activities for new features and capabilities.</span></div><div><br/></div><div><b>Required Skills &amp; Experience</b></div><div><span>-4–10+ years of experience in Telecom CVM product/solution roles.</span></div><div><span>-Prior experience working with any CVM platforms of Telco - Domestic </span></div><div><span>  /International.</span></div><div><span>-Strong understanding of Telco subscriber lifecycle, segments, and </span></div><div><span>  revenue-driving CVM strategies.</span></div><div><span>-Deep experience in at least two areas:</span></div><div><span>-Campaign Automation</span></div><div><span>-CVM Analytics / Predictive Models</span></div><div><span>-Real-time Decisioning</span></div><div><span>-Offer/Pack Recommender Systems</span></div><div><span>-Customer Journeys</span></div><div><span>-Loyalty Management</span></div><div><span>-Ability to convert ambiguous operator needs into structured product </span></div><div><span>  requirements.</span></div><div><span>-Strong analytical mindset with understanding of SQL, dashboards, </span></div><div><span>  KPIs, A/B testing, and campaign measurement.</span></div><div><span>-Excellent presentation, communication, and stakeholder-facing </span></div><div><span>  skills.</span></div><div><br/></div><div><b>Why join us?</b></div><div><span>· A collaborative output driven program that brings cohesiveness      </span></div><div><span>   across businesses through technology.</span></div><div><span>·  Improve the average revenue per use by increasing the cross-sell </span></div><div><span>    opportunities.</span></div><div><span>·  A solid 360 feedback from your peer teams on your support of their     </span></div><div><span>    goals.</span></div><div><span>·  Respect, that is earned, not demanded from your peers and </span></div><div><span>    manager.</span></div><div><span> </span></div><div><b>Compensation</b><span>: </span></div><div><span>If you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!</span></div><div><br/></div></div>

Product Manager

<p>Product Management - APM - Telco</p><div class="section page-centered" data-qa="job-description"><div><b>About Paytm:</b></div><div>Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.</div><div><br/></div><div><b>About the team:</b></div><div>Thriving on innovation, One97 delivers Customer Communication, Up-Selling, Mobile Content, Advertising based and Platform services to over 500 Million mobile consumers across the globe. Headquartered in New Delhi, and backed by marquee investors like Intel Capital, Elevation Capital, Silicon Valley Bank, SAP Ventures &amp; Berkshire Hathaway, One97’s products and services are available on various models i.e. Capex, Opex &amp; Revenue Share model as per the flexibility of Telco’s.</div><div><br/></div><div>Our Key Offerings are divided into 5 broad categories as follows:</div><div>• Entertainment</div><div>• Digital Platforms</div><div>• CVM Solutions</div><div>• Enterprise Services</div><div>• Financial Platforms</div><div><br/></div><div>One97 has the widest and largest deployment of telecom applications on cloud platforms in India and has a myriad of VAS services that have helped operators augment their revenue even in complex markets like India, SAARC, Middle East, Africa and many more.</div><div><br/></div><div><b>Role Overview</b></div><div>We are seeking a motivated and experienced professional to join our Telco Services team. The role involves managing and enhancing core telco offerings such as Web Portals,IVR, USSD, SMS, Pre-call Services, Merchant IVR, and M2M IVR Portals, while also driving partner and marketplace integrations on Digital Super Apps/ Selfcare Apps/ Marketplace Apps. The candidate should bring prior hands-on experience in service delivery platforms, integration projects, and digital service ecosystems (OTT, gaming, content billing).</div><div><br/></div><div><b>Key Responsibilities</b></div><div>1) Requirement Gathering &amp; Analysis</div><div>-Engage with business teams and partners to capture and refine requirements for telco and VAS services.</div><div>-Translate business needs into detailed functional and technical specifications.</div><div>2) Service Delivery &amp; Operations</div><div>-Manage end-to-end lifecycle of assigned telco services (IVR, USSD, SMS, Pre-call, Merchant IVR, M2M IVR).</div><div>-Monitor performance and proactively identify areas for optimization.</div><div>-Lead incident analysis, root cause identification, and closure of operational issues.</div><div>3) Partner &amp; Vendor Integrations</div><div>-Work with external partners/vendors for onboarding and integration on Service Delivery Platforms (SDP).</div><div>-Manage Marketplace Vendor Integrations for digital services (OTT, games, content providers).</div><div>-Support Direct Carrier Billing (DCB) projects, ensuring seamless settlement, compliance, and reconciliation.</div><div>4) Testing &amp; Quality Assurance</div><div>-Drive UAT and regression testing of new features, enhancements, and partner integrations.</div><div>-Ensure test cases and validation processes are well-documented and executed.</div><div>5) Documentation &amp; Compliance</div><div>-Prepare and maintain operational runbooks, process flows, and integration guides.</div><div>-Support audits and compliance checks related to telco services and billing.</div><div>6) Cross-functional Collaboration</div><div>-Work closely with engineering, QA, support, and business stakeholders to ensure timely project delivery.</div><div>-Coordinate with partners for troubleshooting and service improvements.</div><div>7) Continuous Improvement</div><div>-Recommend process automation and monitoring enhancements.</div><div>-Stay updated with evolving telco protocols, VAS technologies, and digital monetization trends.</div><div><br/></div><div><b>Key Skills &amp; Competencies</b></div><div>-Strong understanding of Telco Service Delivery Platforms (SDP).</div><div>-Hands-on experience with Web Portals,Subscription Manager,IVR, USSD, SMS, and related VAS platforms.</div><div>-Knowledge of partner/vendor integrations and direct carrier billing (OTT, Games, Content services).</div><div>-Familiarity with telecom billing protocols (SMPP, SIP, Diameter, MAP, CAMEL, etc.).</div><div>-Good grasp of service monitoring tools and incident management processes.</div><div>-Strong analytical and troubleshooting skills with data-driven problem solving.</div><div>-Excellent documentation, stakeholder communication, and coordination skills.</div><div><br/></div><div><b>Good to Have</b></div><div>-Exposure to cloud-based telco/VAS deployments.</div><div>-Experience with API-based integrations (REST, SOAP, XML, JSON).</div><div>-Understanding of revenue assurance and billing reconciliation processes.</div><div>-Prior experience in telecom operator environments or large-scale service platforms.</div><div><br/></div><div><b>Why Join Us?</b></div><div>● Learn and grow in a collaborative product environment</div><div>● Contribute to innovative products with real business impact</div><div>● Gain exposure to the complete product development lifecycle</div><div>● Work with experienced mentors and diverse teams</div><div><br/></div><div><b>Compensation</b>: </div><div>If you are the right fit, we believe in creating wealth for you</div><div>With enviable 500 mn+ registered users, 17 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants – and we are committed to it.</div><div>India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!</div><div><br/></div></div>

<p>Business Transformation &amp;  Project Management (Non Tech)</p><div class="section page-centered" data-qa="job-description"><div><span>Job Description: Project Management &amp; Business Transformation</span></div><div><br/></div><div><span>Department: Process Engineering</span></div><div><br/></div><div><span>Industry: Fintech</span></div><div><br/></div><div><span>About the Role</span></div><div><br/></div><div><span>The </span><b>Project Management &amp; Business Transformation</b><span> role, within the Process Engineering department, is a critical position focused on driving large-scale, cross-functional strategic initiatives to optimize core business processes, enhance efficiency, and ensure robust control across the organization. This role requires a blend of expert project management, deep business acumen, and a process-oriented mindset to successfully execute transformational changes within a fast-paced fintech environment.</span><span> </span></div><div><br/></div><div><span>Key Responsibilities &amp; Deliverables</span><span>Strategic Project &amp; Program Management</span></div><div><br/></div><div><span>Ability to identify areas of focus/ opportunities to maximize </span><b>business growth &amp; enhance profitability</b></div><div><b>Customer backward approach / tech automation mindset approach</b></div><div><b>Resource Alignment:</b><span> Manage and align resources across multiple, concurrent projects, including securing commitment from business, technology, finance, and operations </span><a class="postings-link" href="http://stakeholders.Risk" rel="noopener noreferrer">stakeholders.</a></div><div><a class="postings-link" href="http://stakeholders.Risk" rel="noopener noreferrer"><b>Risk</b></a><b> &amp; Change Management:</b><span> Proactively identify project risks, dependencies, and bottlenecks. Implement effective change management strategies to ensure smooth adoption of new processes and systems by </span><a class="postings-link" href="http://end-users.Business" rel="noopener noreferrer">end-users.</a></div><div><br/></div><div><a class="postings-link" href="http://end-users.Business" rel="noopener noreferrer">Business</a><span> Process Transformation &amp; Improvement</span></div><div><b>Current State Analysis:</b><span> Conduct detailed assessments of current state business processes to identify pain points, bottlenecks, control gaps, and opportunities for efficiency gains (utilizing Lean, Six Sigma, or other relevant methodologies).</span></div><div><b>Future State Design:</b><span> Collaborate with business owners to design the optimized, future state processes, ensuring compliance, enhanced customer/merchant experience, and operational </span><a class="postings-link" href="http://efficiency.Process" rel="noopener noreferrer">efficiency.</a></div><div><a class="postings-link" href="http://efficiency.Process" rel="noopener noreferrer"><b>Process</b></a><b> Implementation:</b><span> Drive the implementation of designed processes, working closely with the Technology teams for automation and the Training teams for organizational </span><a class="postings-link" href="http://readiness.Cross-Functional" rel="noopener noreferrer">readiness.</a></div><div><br/></div><div><a class="postings-link" href="http://readiness.Cross-Functional" rel="noopener noreferrer">Cross-Functional</a><span> Leadership &amp; Communication</span></div><div><b>Stakeholder Management:</b><span> Act as the primary liaison between executive leadership, Process Owners, Technology, and Finance teams. Translate business transformation goals into detailed project plans and operational </span><a class="postings-link" href="http://requirements.Executive" rel="noopener noreferrer">requirements.</a></div><div><a class="postings-link" href="http://requirements.Executive" rel="noopener noreferrer"><b>Executive</b></a><b> Reporting:</b><span> Prepare and present concise, data-driven reports and roadmaps to senior management, clearly communicating project status, critical decisions needed, and the projected impact of transformation </span><a class="postings-link" href="http://efforts.Driving" rel="noopener noreferrer">efforts.</a></div><div><a class="postings-link" href="http://efforts.Driving" rel="noopener noreferrer"><b>Driving</b></a><b> Consensus:</b><span> Be a persuasive and assertive leader who can navigate organizational politics, drive consensus, and ensure all functions are aligned and committed to the final transformed </span><a class="postings-link" href="http://process.Superpowers/Skills" rel="noopener noreferrer">process.</a></div><div><br/></div><div><a class="postings-link" href="http://process.Superpowers/Skills" rel="noopener noreferrer">Superpowers/Skills</a><span> &amp; Qualifications</span></div><div><br/></div><div><span>Technical &amp; Professional Requirements</span></div><div><b>Experience:</b><span> 10+ years of overall professional experience, with a minimum of 5 years focused on leading large-scale, complex business or process transformation projects, preferably in the </span><b>Fintech, Telecom, or Banking</b><span> </span><a class="postings-link" href="http://sectors.Education" rel="noopener noreferrer">sectors.</a></div><div><a class="postings-link" href="http://sectors.Education" rel="noopener noreferrer"><b>Education</b></a><b>:</b><span> Bachelor’s or Master’s degree in Business, Finance, Engineering, or a related quantitative </span><a class="postings-link" href="http://field.Certifications" rel="noopener noreferrer">field.</a></div><div><a class="postings-link" href="http://field.Certifications" rel="noopener noreferrer"><b>Certifications</b></a><b> (Preferred):</b><span> PMP/Prince2, Certified Scrum Master (CSM), and/or Process Improvement (Lean/Six Sigma Black Belt).</span><b>Fintech Domain Knowledge:</b><span> </span></div><div><span>Strong understanding of core fintech/payments processes, including Transaction Lifecycle, Reconciliation, Revenue Assurance, Compliance (KYC/AML), and Financial </span><a class="postings-link" href="http://Reporting.Tool" rel="noopener noreferrer">Reporting.</a></div><div><a class="postings-link" href="http://Reporting.Tool" rel="noopener noreferrer"><b>Tool</b></a><b> Proficiency:</b><span> Expertise in Project Management tools (e.g., Jira, MS Project, Asana) and Process Mapping tools (e.g., Visio, Lucidchart).Core Competencies (Soft Skills)</span></div><div><b>Strategic Ownership:</b><span> Demonstrated ability to take </span><b>full ownership</b><span> of complex, multi-year initiatives, anticipating challenges and driving the process to the end conclusion, not just managing </span><a class="postings-link" href="http://tasks.Cross-Functional" rel="noopener noreferrer">tasks.</a></div><div><a class="postings-link" href="http://tasks.Cross-Functional" rel="noopener noreferrer"><b>Cross-Functional</b></a><b> Collaboration:</b><span> Proven track record of </span><b>making cross-functional collaboration work</b><span> effectively by bridging the gap between technical, operational, and financial </span><a class="postings-link" href="http://teams.Assertiveness" rel="noopener noreferrer">teams.</a></div><div><a class="postings-link" href="http://teams.Assertiveness" rel="noopener noreferrer"><b>Assertiveness</b></a><b> &amp; Influence:</b><span> Highly </span><b>assertive</b><span> communication skills with the ability to influence senior stakeholders and hold teams accountable for commitments and </span><a class="postings-link" href="http://timelines.Change" rel="noopener noreferrer">timelines.</a></div><div><a class="postings-link" href="http://timelines.Change" rel="noopener noreferrer"><b>Change</b></a><b> Agent:</b><span> Ability to operate as a change agent, inspiring confidence and driving cultural shifts towards process discipline and operational </span><a class="postings-link" href="http://excellence.Analytical" rel="noopener noreferrer">excellence.</a></div><div><a class="postings-link" href="http://excellence.Analytical" rel="noopener noreferrer"><b>Analytical</b></a><b> Thinking:</b><span> Exceptional ability to decompose complex problems, identify root causes, and structure solutions.</span></div></div>

Project Manager

<p>Talent Acquisition- Executive Hiring</p><div class="section page-centered" data-qa="job-description"><div> <b>About Paytm</b>: Paytm is India's leading mobile payments and financial services distribution company.  Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small  businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and  bring them to the mainstream economy with the help of technology. </div><div><br/></div><div><br/></div><div> <b>About the Team</b>: The talent acquisition team is responsible for identifying, sourcing, and securing  top talent for various businesses within Paytm.  About the Role: We are seeking an accomplished  Talent Acquisition for Executive and Leadership  hiring function. This critical role will be responsible for defining and executing a robust talent  acquisition strategy for senior leadership positions across Paytm. You will act as a strategic partner  to our executive team, ensuring the attraction, assessment, and successful onboarding of top-tier  leadership talent that aligns with our ambitious growth objectives.</div><div><br/></div><div><b>  Expectations/Requirements  </b></div><div><span>Exp- 10-15 years</span></div><div>● Draw on extensive knowledge of Talent Acquisition and the functional areas of the business,  forging dynamic, trusted relationships with business leaders, CXOs, and HR business  partners.  </div><div>● Utilize analytics and market intelligence to anticipate roadblocks, identify talent trends, and  strategically solve complex executive hiring challenges. </div><div> ● Optimize operational process flows for executive search, identifying ways to deliver a  consistent, scalable, and highly customer-obsessed recruitment experience to all senior  stakeholders.  </div><div>● Drive an exceptional candidate and referee experience for executive hires, delivering on key  internal SLAs and maintaining confidentiality and discretion.  </div><div>● Encourage employees, particularly senior leaders, to be brand ambassadors and strategically  leverage professional networks for executive referrals.</div><div>  ● Create and present comprehensive KPI reports and manage strategic dashboards for  executive hiring metrics.  </div><div>● Manage and inspire a high-performing talent acquisition unit focused on executive search,  ensuring the delivery of outstanding results while effectively maintaining SLAs like cost per  hire, source mix, and offer-to-join ratio for senior leadership roles, and ensuring an  unparalleled talent experience.  Superpowers/Skills that will help you succeed in this role</div><div>  ● Extensive experience in Talent Acquisition with a significant focus on executive and  leadership hiring, preferably within a fast-paced, high-growth technology   </div><div>● Proven expertise in full-cycle executive recruiting (end-to-end recruitment), strategic global  sourcing for leadership roles, and executive employment branding  </div><div>● Familiarity with a variety of different executive selection methods, including assessment  centers, psychometric testing, and leveraging executive search firms.</div><div>  ● Experience with advanced Sourcing and Recruitment Marketing tools, and strong proficiency  with enterprise-level HRIS/ATS tools for executive pipelines.  </div><div>● A strong sense of ownership and pride in your performance and its profound impact on the  company's success and strategic direction.  </div><div><br/></div><div><b>Education  </b></div><div>● Graduation in any discipline; MBA in HR will be an added advantage.</div><div><br/></div><div> <b>Why Join Us</b></div><div>  Be part of a merit-based culture that thrives on self-motivated &amp; driven individuals who are set out to  make a successful career in India's fastest growing FinTech Organization. Our agile &amp; democratic  setup gives space to your creativity, offers opportunity to work at scale coupled with an environment  that encourages diverse perspectives at all times. If you are the right fit, we believe in creating wealth  for you. With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our  ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants -  and we are committed to it. India's largest digital lending story is brewing here. It's your opportunity  to be a part of the story! </div></div>

Talent Acquisition Specialist

<p>Sales Operation Executive</p><div class="section page-centered" data-qa="job-description"><div><b>About Us: </b>Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.</div><div><br/></div><div><b>Role Overview</b>: We are looking for a Sales Operations Executive to support our merchant sales and account management teams. The role involves managing offer configurations, merchant account-level updates, invoicing, and operational reporting. </div><div><br/></div><div><b>Key Responsibilities:</b></div><div>1. Configure and maintain merchant offers, pricing, and discounts within internal systems.</div><div>2.Execute MDR (Merchant Discount Rate) and VAS (Value-Added Services) updates as per approved requests.</div><div>3.Ensure all merchant account changes comply with internal approval and audit processes.</div><div>4.Maintain accurate merchant data across CRM and internal sales platforms.</div><div>5.Process and verify merchant invoices in coordination with Finance and Sales teams.</div><div>6.Track billing cycles, adjustments, and settlements to ensure accuracy. </div><div>7.Support monthly and quarterly reconciliation exercises for key merchant accounts.</div><div>8.Prepare and maintain daily/weekly/monthly MIS reports covering sales performance, merchant activity, and operational metrics.</div><div>9.Perform data analysis to identify revenue trends, offer utilization, and merchant behavior insights.</div><div>10.Support leadership and cross-functional teams </div><div>11. Coordinate with Tech, Finance, and Product teams to troubleshoot and resolve merchant-related issues.</div><div>12.Monitor major merchant accounts to proactively flag issues and ensure smooth payment operations.</div><div>13.Identify opportunities for automation and process improvement within the sales operations workflow. </div><div>14.Partner with Product and Engineering teams to enhance internal tools and reporting systems. </div><div>15.Drive consistency in operational processes, documentation, and data hygiene across systems.</div><div><br/></div><div><b>Qualifications &amp; Skills:</b></div><div> <a class="postings-link" href="http://1.Bachelor" rel="noopener noreferrer">1.Bachelor</a>’s degree in Commerce, Business Administration, Finance, or related field. </div><div> 2.1–3 years of experience in Sales Operations, Business Operations, or Merchant Support within a Fintech / Payments / Banking environment. </div><div>3.Strong analytical skills with proficiency in Excel / Google Sheets;</div><div>4.Working knowledge of CRM systems (Salesforce, HubSpot, Zoho, etc.) and internal operations tools. </div><div>5.Understanding of payment processing, merchant lifecycle management, and fintech business models. </div><div>6.Excellent communication, coordination, and stakeholder management skills. </div><div><br/></div><div><br/></div><div><b>What We Offer: </b></div><div>1.Opportunity to work at the intersection of Sales, Operations, and Fintech innovation. 2.Exposure to leading payment products and merchant ecosystems. </div><div>3.Collaborative and fast-paced environment encouraging learning and growth.</div><div>4.Chance to drive impact through process automation and data-driven decision-making.</div><div><br/></div><div><b>Compensation:</b></div><div>If you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!</div></div>

Sales Support Coordinator

<p>Business Analyst - Manager - Lending Collections</p><div class="section page-centered" data-qa="job-description"><div><b>About Us:</b></div><div><span>Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.</span></div><div><br/></div><div>Expectations/Requirements</div><div><br/></div><div>We're looking for an individual with strong business and technical acumen to manage programs, own the data pipeline, generate key insights, and drive efficiency through analytical techniques.</div><div><br/></div><div>Focus on providing data-driven insights and strategies to increase key business metrics and optimize efficiency.</div><div>Function as a results-oriented person with a strong delivery focus who can work both independently and collaboratively.</div><div>Prepare reports for management stating trends, patterns, and predictions using relevant data.</div><div>Use automated tools to extract, clean, and prepare data from primary and secondary sources.</div><div>Minimum 2-4 years of experience in business analysis or a related field.</div><div>Skills Required</div><div><br/></div><div>Hands-on with SQL &amp; Python (Advanced SQL is necessary) and comfortable handling very large-scale data.</div><div>Hands on working experience on any Dashboarding tool like Looker/Apache Superset</div><div>Exceptional analytical and conceptual thinking skills; a strong data-driven mindset.</div><div>Strong oral and written communication skills are crucial.</div><div>Ability to comfortably and confidently present to all levels (technical and non-technical).</div><div>Problem-solving ability to assess data required to derive actionable insights.</div><div>Excellent expertise in quantitative and qualitative data analysis.</div><div>Coding aptitude to easily and effectively build reports from a database.</div><div>Proficiency in MS Excel (top-notch skills are necessary).</div><div>Any graduate or a Graduate from a Premium Institute is preferred.</div><div><br/></div><div>Why Join Us:</div><div>1.  A collaborative output driven program that brings cohesiveness across businesses through technology </div><div>2.  Improve the average revenue per use by increasing the cross-sell opportunities</div><div>3.  A solid 360 feedback from your peer teams on your support of their goals</div><div>4.  Respect, that is earned, not demanded from your peers and manager</div><div><br/></div><div>Compensation:</div><div>If you are the right fit, we believe in creating wealth for you.</div><div>With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers &amp; merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!</div><div><br/></div></div>

Business Analyst

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Paytm Services Private Limited Jobs In Palwal - 90 Verified Vacancies

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Business Analyst