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Chattuvapara

Ambayathode

As the first point of contact for our guests, the Receptionist ensures a seamless and welcoming experience. You will manage front desk operations, handle reservations, and provide personalized assistance to enhance guest satisfaction. Your professionalism, warmth, and efficiency will set the tone for a memorable stay.


Key Responsibilities:
Guest Services:
Conduct smooth check-ins/check-outs, ensuring accurate documentation.
Respond to inquiries via phone, email, or in-person, offering detailed information on resort amenities, activities, and local attractions.
Address and resolve guest concerns promptly, escalating issues when necessary.
Administrative Duties:
Manage reservations, cancellations, and billing using our Property Management System (PMS).
Maintain organized records of guest interactions, payments, and occupancy reports.
Process payments, issue invoices, and handle cash transactions securely.
Coordination:
Collaborate with housekeeping, maintenance, and F&B teams to fulfill guest requests.
Promote resort services (spa, tours, dining) to enhance guest experiences.
Reception Management:
Keep the front desk area tidy and presentable.
Assist with administrative tasks like mail handling and inventory management.
Compliance:
Follow safety, hygiene, and security protocols diligently.
Rotaltional shift
Candidates from Cochin, tirushur, calicut Tirusur regions can apply



Natures Adithya Resorts And Hospitality Limited Liability Partnership

Receptionist / Front Office Executive

11-May-2025 - Apply for 1 Receptionist / Front Office / Help Desk Jobs in Kannur on apna. Register for Free & find Receptionist / Front Office / Help Desk Job Openings in Kannur ✓ Work from Home ✓ Online

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