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Key Roles & Responsibilities
🟢 Customer Service & Front Desk Operations Greet clients warmly and professionally upon arrival.
Manage spa bookings, cancellations, and rescheduling through the booking system.
Provide accurate information about spa services, treatments, and packages.
Address client inquiries and guide them to the appropriate service or therapist.
🟢 Client Relationship Management Build rapport with regular clients and record their preferences.
Handle customer feedback, complaints, and escalate issues to the Spa Manager when necessary.
Assist with follow-up calls for client satisfaction and feedback collection.
🟢 Administrative DutiesMaintain accurate client records, booking logs, and payment receipts.
Manage daily cash transactions and POS operations, including billing and invoicing.
Keep the reception area tidy, organized, and stocked with brochures and forms.
Update client databases and maintain confidentiality.
🟢 Sales & Promotion Promote spa packages, memberships, and special offers to clients.
Upsell treatments and suggest add-on services during client interactions.
Assist in running loyalty programs and updating promotional displays at the reception.
🟢 Learning & Development Participate in training sessions on customer service, spa offerings, and front desk software.
Shadow experienced staff to understand client handling, scheduling, and customer engagement.
Gain insights into spa operations, client management, and service standards.


🧠 Skills & Requirements
Bachelor’s degree or diploma in Hospitality, Tourism, or related field.
Excellent verbal and written communication skills.
Pleasant demeanor, customer-centric attitude, and good interpersonal skills.
Basic proficiency with MS Office and booking software (training will be provided).
Ability to multitask and manage time effectively.
Willingness to learn and adapt to a luxury spa environment.



Mantra Wellness Spa

Management Trainee(Front Desk/Guest Services/Business Development/Management)

Job Title: Receptionist / Front Office executive
Job Location: 	Madhapur

﻿Job Summary:
We are seeking a friendly and professional Receptionist to manage the front desk of our Myron Homes Pvt Ltd.
The successful candidate will be the first point of contact for visitors and clients, providing excellent customer service and ensuring a positive experience.

# Key Responsibilities:
1. Greet and welcome visitors, clients, and employees.
2. Manage phone calls, emails, and messages.
3. Handle incoming and outgoing mail and packages.
4. Maintain accurate records and databases.
5. Provide administrative support to the team.
6. Ensure the reception area is tidy and organized.

# Requirements:
1. High school diploma or equivalent required.
2. Excellent communication and interpersonal skills.
3. Ability to multitask and prioritize tasks.
4. Proficient in Microsoft Office and other software applications.
5. Friendly and professional demeanor.

# What We Offer:
1. Competitive salary and benefits package.
2. Opportunities for professional growth and development.
3. Collaborative and dynamic work environment.

If you're a motivated and customer-focused individual, we'd love to hear from you!


Myron Homes Private Limited

Receptionist / Front Office Executive

Applications are invited for the post of front desk executive for FMS Dental Hospitals for its branches at Kuatpally, Chandanagar and Kondapur.
Responsibilities:
Greet and welcome patients and visitors with a warm and friendly demeanor
Manage patient appointments and schedules, ensuring accuracy and efficiency
Answer and direct phone calls in a polite and professional manner
Register new patients and update necessary records
Verify insurance information and process payments
Maintain cleanliness and organization of the reception area
Coordinate with medical staff for patient inquiries and appointment changes
Assist in coordinating patient referrals and follow-up appointments
Handle patient complaints and concerns with empathy and professionalism
Maintain confidentiality of patient information and medical records
Perform other administrative tasks such as filing, scanning, and data entry

Requirements:
Proven work experience as a Front Office Executive or similar role, preferably in a healthcare or hospital setting
Excellent communication and interpersonal skills
Proficiency in computer systems and software, including MS Office (Word, Excel, Outlook)
Strong organizational skills with the ability to multitask and prioritize tasks
Ability to work independently as well as part of a team
Understanding of medical terminology and healthcare processes is a plus



FMS Dental Hospitals

Job Summary:
We are looking for a pleasant and professional Front Office Receptionist to manage our front desk and be the first point of contact for visitors, clients, and patients. The ideal candidate will have excellent communication and multitasking skills, a positive attitude, and a strong work ethic. You will handle administrative support, manage appointments, answer inquiries, and ensure a smooth and welcoming experience for everyone entering the facility.

Key Responsibilities:
Greet and welcome visitors or patients in a warm and friendly manner
Answer, screen, and forward incoming calls in a professional way
Maintain the front desk and reception area in an organized, clean, and presentable manner
Schedule and confirm appointments using software systems
Handle incoming and outgoing correspondence and deliveries
Maintain visitor logs and ensure security protocols are followed
Assist with basic administrative tasks such as filing, photocopying, and data entry
Coordinate with various departments for smooth front-desk operations
Provide accurate information about the organization’s services and policies
Collect payments (if in healthcare or service settings) and issue receipts


Preferred Skills (Not Mandatory):
Experience with hospital or clinic management software (if in healthcare)
Knowledge of administrative and clerical procedures
Basic accounting or billing knowledge



Cignatek Ecom Private Limited

We are looking for receptionist urgently


La Riviera Suites

09-May-2025 - Apply for 5 Receptionist / Front Office / Help Desk Jobs in Madhapur, Hyderabad on apna. Register for Free & find Receptionist / Front Office / Help Desk Job Openings in Madhapur ✓ Work from Home ✓ Online

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