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Rashtrapati Bhavan

Sector 46 Gurgaon

        Roles and Responsibilities:
Make outbound calls to potential and existing customers to promote healthcare services and packages.
Convert leads into successful sales by understanding customer requirements.
Achieve daily/weekly/monthly sales targets and maintain performance standards.
Maintain records of customer interactions and update the CRM system accurately.
Follow up on leads, handle customer queries, and provide information about offers and services.
Build and maintain a positive relationship with customers to ensure repeat business.


          Key Skills Required
Fluency in Hindi and English.
Excellent communication and persuasion skills
Target-driven with a proactive and confident approach.
Good listening and interpersonal skills.
Basic computer knowledge and experience working with CRM tools (preferred).

Contact Person-  9971944774


Telesales Executive

Job Summary: 
Proven customer support experience or experience as a client service representative Strong phone contact handling skills and active listening.
Familiarity with CRM systems and practices. Excellent communication and presentation skills. Ability to multitask, prioritize, and manage time effectively.
Customer orientation and ability to adapt/respond to different types of characters.
Very Good English Communication skills.
Minimum 1 Years required in Customer Support Executive profile


Key Responsibilities: 
Respond to customer inquiries via phone, email, chat, and social media promptly and professionally.
Resolve product or service problems by clarifying the customer's complaint, determining the cause of the problem, and selecting the best solution.
Provide accurate, valid, and complete information by using the right methods and tools.
Handle complaints, provide appropriate solutions and alternatives, and follow up to ensure resolution.
Maintain a positive, empathetic, and professional attitude toward customers at all times.
Keep records of customer interactions, process customer accounts, and file documents.
Follow communication procedures, guidelines, and policies.
Stay updated on product knowledge and company policies to provide accurate and timely information.
Collaborate with team members and other departments to ensure overall customer satisfaction.


Required Skills & Qualifications: 
Excellent communication and soft skills Experience with customer support software, databases, and tools.
Strong problem-solving skills and the ability to think analytically.
Ability to work independently and as part of a team.
Patience and the ability to remain calm under pressure.
Multilingual abilities are a plus. Flexibility in shifts



Customer Support Executive

Sohna Chowk Gurgaon

Redcliffe Labs is looking for B2B Customer Support Executive to manage and delight our business clients. If you're passionate about problem-solving and love the idea of making healthcare more efficient, this is your chance!

🔍 Position: B2B Customer Support Executive
 🏢 Location: Sec 39, Unitech Cyber Park, Gurugram
 📅 Experience: 06 months -1 year in B2B customer support Diagnostics background 

What You'll Do:
 1) Handle inbound & outbound communication with our B2B partners. 
 2) Resolve queries, manage escalations, and ensure a seamless diagnostic experience. 
 3) Coordinate with the field team & clients for phlebo status.
 4) Coordinate with the lab team to address report-related concerns.
 5) Accurately punch booking IDs into the system.

What We’re Looking For:
 1) Strong communication & problem-solving skills.
 2) Prior experience in healthcare/diagnostics customer support is preferred.
 3) Tech-savvy, organized, and process-driven.


Key Responsibilities:
Make outbound calls to potential and existing customers
Explain diagnostic services, health packages, and promotions
Generate leads and convert them into sales
Maintain a daily call log and follow-up records
Achieve monthly and weekly sales targets
Provide excellent customer service during and after sales
Build and maintain good customer relationships
Requirements:Good communication skills in Hindi and English
Persuasive and result-oriented mindset
Basic computer skills
Ability to handle rejection and remain motivated
Immediate joiners preferred


Location- https://maps.app.goo.gl/mvZf6MS7dZjJGRrz7
Company name: Redcliffe labs corporate office 
Address: Unitech Cyber Park , Sec 39 , Gurgaon ,
Tower C , 7th Floor.
Location- Gurgaon 
Industry : Healthcare - Diagnostic
Nearest Metro station is- Millinium city center

 1.. Kindly bring the Hard Copy Resume
2.. Dress Code will be formal or decent clothes* 

Contact Person: HR Bhawna Verma ( 9971944774)


Rajajipuram

Lalbagh

Job Title: Phlebotomist
Location: Lucknow
Experience: 1+ years
Qualification: DMLT / BMLT

Position Overview:
We are looking for an experienced and detail-oriented Phlebotomist to join our team at Redcliffe Labs in Lucknow. The ideal candidate will be responsible for collecting, handling, and processing blood and diagnostic samples with precision, while ensuring high standards of hygiene, accuracy, and patient comfort.

Key Responsibilities:
Collect blood and other diagnostic samples ensuring accuracy, safety, and comfort.
Maintain proper hygiene, documentation, and storage/dispatch of samples.
Promote diagnostic services to walk-in customers, doctors, and local partners.
Build and maintain strong customer relationships to ensure repeat business.
Ensure compliance with safety protocols and lab standards at all times.


Required Skills:
Hands-on experience in blood and sample collection.
Knowledge of medical terminology and diagnostic procedures.
Excellent communication and interpersonal skills.
Strong attention to detail and adherence to quality standards.
Ability to work independently and manage time effectively.





Phlebotomist

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Redcliffe Labs Jobs - 6 Verified Vacancies

Telesales Executive

Customer Support Executive

Customer Support Executive

Customer Support Executive

Customer Support Executive

Phlebotomist

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