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Pimpri-Chinchwad

Team Member - Customer Service-Product-Support-Service - Non Branch BankingThe Customer Service Team Member will be responsible for providing support and service to non-branch banking customers. They will handle product support and ensure customer satisfaction. The role requires excellent communication and problem-solving skills.

Kotak Mahindra Bank

Senior Customer Care Associate

Trainee Transaction Processing OfficerJob DescriptionJob Summary – <ul><li>Customer Focused Attitude</li><li>Willing to work in night and rotation shift</li><li>Accurately follow pre-defined business process</li><li>Ability to work within a team</li><li>Adaptable to changing demands and conditions</li><li>Ability to communicate at all levels and good communication skills</li><li>Staying current with knowledge of products/processes and services offered by the client</li><li>Ensure 100% adherence to schedule</li></ul>Meeting all defined targets like productivity, accuracy, product knowledge, schedule adherence and maintenance of requisitesTechnical Skills: <ul><li>Looking for Graduates (10+2+3), preferred B.Com, B.B.M, B.B.A. No post graduates, diploma or BE/BTech graduates</li><li>Passing Year Range May 2021-Oct 2025</li><li>Basic knowledge of Capital markets and Investment banking</li><li>Must be able to type at 30 WPM with 90% accuracy (as per test results on typing software)</li><li>Must be professional and courteous in all interactions with clients and staff</li><li>Must have basic skills in usage of MS Word and MS Excel</li><li>Must have strong interpersonal, good communication (write &amp; speak) skills (comprehend and action written customer requests)</li><li>with a desire to work in a Back-Office Operations environment</li><li>Must be able to meet the set targets and work overtime as required</li><li>Stand for periods of time during meetings and/or other group events</li><li>Willingness to work in flexible shifts</li><li>Willingness to work from office</li></ul>About Mphasis Mphasis applies next-generation technology to help enterprises transform businesses globally. Customer centricity is foundational to Mphasis and is reflected in the Mphasis’ Front2Back™ Transformation approach. Front2Back™ uses the exponential power of cloud and cognitive to provide hyper-personalized (C=X2C2TM=1) digital experience to clients and their end customers. Mphasis’ Service Transformation approach helps ‘shrink the core’ through the application of digital technologies across legacy environments within an enterprise, enabling businesses to stay ahead in a changing world. Mphasis’ core reference architectures and tools, speed and innovation with domain expertise and specialization are key to building strong relationships with marquee clients.

Mphasis Ltd

Transaction Processor

Apprentice<h4>Department</h4>None<h4>Job Description</h4>Role: RetainerLocation: PuneType of Employment: Initial 1-year contract with CRISIL (Payroll-CRISIL), which is extendable on performance basis.Experience Level: 0-2 YearsDivision: Global Analytical Centre (GAC)About CRISIL:CRISIL is a global analytical company providing ratings, research, and risk and policy advisory services. We are India's leading ratings agency. We are also the foremost provider of high-end research to the world's largest banks and leading corporations. CRISIL's majority shareholder is S&amp;P Global.About Role:The role is one with global impact and coverage across the practice supported and across the broader data, technology, and operations community. This role works closely with Analytical, Data Teams, Technology and Commercial to ensure a high level of operational efficiency, problem solving, and innovation.Functional Responsibility / Domain-Related:<ul><li class="x">Have good verbal and written communication skills.</li><li class="x">Conduct rating action checks in accordance with company guidelines.</li><li class="x">Have organizational and time management.</li><li class="x">Understand key metrics to support the management and improvement efforts of team.</li><li class="x">Understand the role and its alignment with other functions.</li><li class="x">Have a learning mindset and actively advance skills leveraging a development plan and the skills matrix.</li><li class="x">Initiate ideas, work individually, and has the motivation to thrive in a team environment.</li></ul>Qualifications:<ul><li class="x">MBA (finance) or equivalent.</li><li class="x">Familiarity with Tableau, PowerBI, and Python is added advantage.</li></ul>Essential Skills:<ul><li class="x">0-2 years' experience, preferably with a financial information provider or finance related.</li><li class="x">Comprehensive English communication skills.</li><li class="x">Good interpersonal and decision-making skills.</li><li class="x">Ability to work effectively in a team-oriented, global environment with various business partners.</li><li class="x">Well-organized with great attention to detail.</li></ul>Eligibility Criteria:<ul><li class="x">Not appeared for CRISIL test / interviews in the last six months.</li></ul>Location : Pune, Maharashtra, India<h4>Open Positions</h4>1<h4>Mandatory Skills</h4>Finance, Report Preparation, SQL, Python<h4>Education Qualification</h4>MBA, B.Tech, M.com<h4>Experience</h4>Up to 2 years

CRISIL Ltd

Apprentice

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