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I.I.T.Main Gate

Patli Pada

Role: VIP Consultant – VIP Shaadi

About the Team: Personalised Service
Think of us as the voice of our customers and their biggest champions. The Personalised Service
team handles calls, chats, and emails with one mission — making every customer feel heard, valued
& special. For our VIP Shaadi members, we go the extra mile (& then some). Whether it's finding the
perfect match or calming a concern, we’re the go-to team when it really matters.
Your Mission as a VIP Consultant
If you're someone who lives and breathes customer service, loves solving problems, and gets a kick
out of making people happy — this is your calling!

As a VIP Consultant, you'll work closely with our HNI clients, ensuring their experience is seamless,
personal, and truly premium. You’ll need empathy, patience, and a touch of matchmaking magic
What You’ll Do
• Be the dedicated relationship partner for VIP Shaadi members post-sale
• Understand member preferences and help identify their ideal match
• Call and connect with high-quality prospects on behalf of the member
• Set up mutually consented meetings between potential matches
• Ensure timely renewals and proactive engagement throughout their journey
• Guide, counsel, and support the member like a true partner in their search
• Maintain high service standards, timely resolutions & meticulous documentation
• Handle escalations with grace, maturity, and solutions-focused thinking
• Respect diverse traditions, preferences, and cultural nuances in every interaction
• Always go above and beyond to deliver the VIP promise
What You Bring to the Table
• 1+ year of experience in customer service, client servicing or relationship management
• A natural passion for people, relationships & making customers smile
• Strong attention to detail + excellent organizational skills
• High emotional intelligence and empathy
• Infinite patience + persuasive communication
• Clear, confident communication in English + any Indian language
• Self-motivated and committed to exceeding customer expectations

Why Join Us
• Work with India’s leading matchmaking brand
• Be a part of exclusive high-impact journeys for premium members
• Learn, grow & thrive in a high-energy, customer-first culture
• Every day is different, meaningful, and full of real human stories
If you're someone who believes great service is an experience, not a transaction — we'd love to
hear from you.
Let’s help people find not just matches, but magic


Customer Service Executive - Gujarati

Chakkalakkal

Thoppumpady

Join Our Revenue Powerhouse Market Development TeamThe Market Development team is where the action is! From Renewals and High ValueMemberships (HVM) to Hubs and Retail Centres, this team drives our business forwardevery single day.

We may be spread across cities and towns, but we're united by one shared goal: "Aaj ka sale kya hai?" 

Role: 
Product Advisor If you love connecting with people, enjoy a good challenge, and have a knack for closing thedeal this is your playground!

As a Product Advisor, you'll be the voice of our brand, converting conversations into paid memberships and ensuring every customer feels heard, valued, and wowed! 

What You'll Do: 

Call existing members to introduce and pitch premium membership plans
Hit daily targets on talk time, number of calls, and revenue
Build rapport and trust with members to encourage repeat business
Track conversions and ensure top-notch follow-ups
Participate in regular performance reviews and upskilling sessions 



What You Bring to the Table: 

6 months+ experience in telesales, outbound calling, or direct sales
Clear communication skills in English and any one or more Indian languages
Confident, articulate speech with natural clarity
Smart selling approach consultative, persuasive & always customer-first
Resilience & ownership you take targets seriously and success personally


Why Youll Love It Here:

Fast-paced, growth-focused environment
Transparent performance-led culture
Celebrations, incentives, and recognition that truly reward effort
A team that supports, learns, and wins together



Want to be part of something exciting and impactful?Location doesnt mattermindset does.Come, own your numbers. Lets make every call count. 



Telesales Executive

Ahmedabad (Rural) District Court

Satellite

Team Snapshot: Market Development

Say hello to the Market Development team — the heartbeat of our revenue engine .
Whether it’s Renewals, High Value Memberships (HVM), Hubs, or our buzzing Retail
Centres, this team thrives on one shared spirit:
“Aaj ka sale kya hai?”

Your Mission as a Product Advisor

As a Product Advisor – Retail, you’ll be the face (and voice) of Shaadi.com to our customers
. Whether over the phone or at one of our walk-in centres, your role is to guide people
through one of the most important journeys of their lives — finding a life partner — and
help them make the most of our premium offerings.

What You’ll Do
• Call prospective customers from provided leads and pitch relevant Shaadi.com
premium services
• Convert free members to paid members by following our proven sales process
• Update call notes, follow-ups, and call outcomes in the system in real time
• Follow up with potential leads and track conversions with persistence and care
• Meet daily/weekly/monthly call volumes, talk time & revenue targets
• Handle walk-ins (if assigned) — engage with them, explain features, & convert to
premium
• Maintain all customer interaction records and documentation accurately
• Appear for regular performance check-ins and continue learning & growing

What You’ll Bring
• 6+ months of telesales or outbound calling experience
• Smart selling approach — persuasive yet consultative
• Strong communication skills (spoken + written) in English + any Indian language
• Clear diction and confident speech
• High energy, target orientation, and resilience under pressure

Why You’ll Love Working Here
• Dynamic, performance-driven culture
• Transparent targets + real rewards + daily hustle
• Regular incentives, shoutouts, and career growth
• A tight-knit team that works hard and celebrates harder

Timing? Full-time hustle mode
Experience? Just bring your energy, drive, and people skills
Ready to turn conversations into conversions?
Let’s go make that sale today.

Job Location: - Address: Shaadi Centre - Primate Complex, 201, 2nd Floor, Judges Bungalow Rd, opp. Mother Milk Palace, Bodakdev, Ahmedabad, Gujarat 38005

HR Manish-8287184161


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Shaadi Com - 17 Verified Vacancies

Customer Service Executive - Gujarati

Telesales Executive

Telesales Executive