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Tata Starbucks Private Limited

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<p>Apprentice</p><span class="rtltextaligneligible" data-careersite-propertyid="description" itemprop="description" lang="en-GB" xml:lang="en-GB"> <span class="jobdescription"> <div> <div> <div> <h4> <b> About Starbucks India </b> </h4> </div> <div> <p> Starbucks India is a 50:50 Joint Venture between Tata Consumer Products and Starbucks Corporation. Currently, we have presence in 80+ cities with 500+ stores through a network of over 4,300+ passionate partners (employees). Our core business is more than just coffee. We are in the people business selling coffee. And we know our success depends on the people we hire, retain and develop.Our mission statement – “To be the premier purveyor of the finest coffee in the world, inspiring and nurturing the human spirit — one person, one cup and one neighborhood at a time” and core values are the roots of our culture and serve as guidepost for our partners. We’re called partners, because it’s not just a job, it’s our passion. Together, we embrace diversity to create a place where each of us can be ourselves. We always treat each other with respect and dignity. And we hold each other to that standard. </p> </div> </div> <div> <div> <h4> <b> Apprentice Program Summary </b> </h4> </div> <div> <p> An apprenticeship is on the job training, designed to help apprentice develop their skills and achieve a nationally recognized standard. Apprentices get opportunity to gain practical work experience and develop skills including communication skills, customer service orientation, teamwork, professionalism &amp; work ethics. </p> </div> </div> <div> <div> <h4> <b> Job Role </b> </h4> </div> <div> <p> Retail Trainee Associate </p> </div> </div> <div> <div> <h4> <b> Eligibility </b> </h4> </div> <div> <ul> <li> Only Freshers are eligible. </li> <li> Minimum 18 years of age. </li> <li> Minimum education qualification – 10th Pass/12th/Diploma for 6 months Apprenticeship / graduation in any field for 12 months Apprenticeship </li> <li> Valid Aadhar (National Identity) card </li> </ul> <p> </p> </div> </div> <div> <div> <h4> <b> Program Framework </b> </h4> </div> <div> <ul> <li> 6 month &amp; 12 months of Paid Apprenticeship with on-the-job training for 12th completed and graduate freshers respectively </li> <li> 9 hours (including 1hour break) per day and 5 days working </li> <li> Online Assessment at the end of the Apprenticeship Program </li> <li> Government recognized &amp; Starbucks co-branded certificate on successful completion of the program </li> </ul> </div> </div> <div> <div> <h4> <b> Scope of Training </b> </h4> </div> <div> <ul> <li> Providing legendary customer service to all customers </li> <li> Creating the Starbucks Experience for our customers by providing customers with prompt service, quality beverages and products, and maintaining a clean and comfortable store environment. </li> <li> Apprentice is responsible for modelling and acting in accordance with TATA Starbucks guiding principles. </li> </ul> </div> </div> </div> </span> </span>

Apprentice

<p>Shift Supervisor</p><span class="rtltextaligneligible" data-careersite-propertyid="description" itemprop="description" lang="en-GB" xml:lang="en-GB"> <span class="jobdescription"> <div> <div> <div> <h4> <b> About Starbucks India </b> </h4> </div> <div> <p> Starbucks India is a 50:50 Joint Venture between Tata Global Beverages and Starbucks Coffee Company. Currently, we have presence in 30 cities with over 230 stores through a network of over 2,300+ passionate partners (employees). Our core business is more than just coffee. We are in the people business selling coffee. And we know our success depends on the people we hire, retain and develop. </p> <p> Our mission statement – “To inspire and nurture the human spirit – one person, one cup and one neighbourhood at a time” and core values are the roots of our culture and serve as guidepost for our partners. We’re called partners, because it’s not just a job, it’s our passion. Together, we embrace diversity to create a place where each of us can be ourselves. We always treat each other with respect and dignity. And we hold each other to that standard. </p> </div> </div> <div> <div> <h4> <b> Purpose and Scope of position </b> </h4> </div> <div> <p> <strong> This position contributes to our success by: </strong> </p> <ul> <li> Assisting the store manager in executing store operations during scheduled shifts. </li> <li> This job deploys partners and delegates tasks so that partners can create and maintain the Starbucks Experience for our customers. </li> <li> The incumbent is responsible for modelling and acting in accordance with TATA Starbucks guiding principles </li> </ul> </div> </div> <div> <div> <h4> <b> Competencies </b> </h4> </div> <div> <div> Achieving Results </div> <div> Helping Others Succeed </div> <div> Living Our Misson And Values </div> <div> Winning With Integrity </div> <div> Making Every Customer Feel Special </div> <div> Working Together </div> </div> </div> <div> <div> <h4> <b> Summary of Key Responsibilities </b> </h4> </div> <div> <ul> <li> Responsibilities and essential job functions include but are not limited to the following: </li> <li> Acts with integrity, honesty, and knowledge that promote the culture and values of TATA Starbucks. </li> <li> Anticipates customer and store needs by constantly evaluating environment and customers for cues. </li> <li> Maintains a calm demeanour during periods of high volume or unusual events to keep store operating to the prescribed standard so as to set a positive example for the shift team. </li> <li> Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed. </li> <li> Provides feedback to store manager on partner performance during shift. </li> <li> Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager. </li> <li> Creates a positive learning environment by providing clear, specific, timely and respectful coaching and feedback to partners on shift to ensure operational excellence and to improve partner performance. </li> <li> Delivers legendary customer service to all customers by acting with a ‘customer comes first’ attitude and connecting with the customer. Discovers and responds to customer needs. </li> <li> Develops positive relationships with shift team by understanding and addressing individual motivation, needs and concerns. </li> <li> Executes store operations during scheduled shifts. Organizes opening and closing duties as assigned. </li> <li> Follows TATA Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift. </li> <li> Follows all cash management and cash register policies and ensures proper cash management practices are followed by shift team. </li> <li> Follows up with baristas during the shift to ensure the delivery of legendary customer service for all customers. </li> <li> Maintains regular and consistent attendance and punctuality. </li> <li> Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. </li> <li> Follows health, safety and sanitation guidelines for all products. </li> <li> Recognizes and reinforces individual and team accomplishments by using existing organizational tools and by collaborating with the store manager to find new, creative, and effective methods of recognition. </li> <li> Maintaining cleanliness throughout the store by regularly cleaning and sanitizing all areas as required. </li> </ul> </div> </div> <div> <div> <h4> <b> Summary of Experience &amp; Education </b> </h4> </div> <div> <ul> <li> Minimum 1 year of experience of handling a team in a retail setup </li> <li> Minimum education qualification – 12th / Diploma + </li> </ul> </div> </div> </div> </span> </span>

Shift Supervisor

<p>Barista</p><span class="rtltextaligneligible" data-careersite-propertyid="description" itemprop="description" lang="en-GB" xml:lang="en-GB"> <span class="jobdescription"> <div> <div> <div> <h4> <b> About Starbucks India </b> </h4> </div> <div> <p> Starbucks India is a 50:50 Joint Venture between Tata Global Beverages and Starbucks Coffee Company. Currently, we have presence in 30 cities with over 230 stores through a network of over 2,300+ passionate partners (employees). Our core business is more than just coffee. We are in the people business selling coffee. And we know our success depends on the people we hire, retain and develop. </p> <p> Our mission statement – “To inspire and nurture the human spirit – one person, one cup and one neighbourhood at a time” and core values are the roots of our culture and serve as guidepost for our partners. We’re called partners, because it’s not just a job, it’s our passion. Together, we embrace diversity to create a place where each of us can be ourselves. We always treat each other with respect and dignity. And we hold each other to that standard. </p> </div> </div> <div> <div> <h4> <b> Purpose and Scope of position </b> </h4> </div> <div> <p> <strong> This position contributes to our success by: </strong> </p> <ul> <li> Providing legendary customer service to all customers. </li> <li> This job creates the Starbucks Experience for our customers by providing customers with prompt service, quality beverages and products, and maintaining a clean and comfortable store environment. </li> <li> Barista is responsible for modelling and acting in accordance with TATA Starbucks guiding principles. </li> </ul> </div> </div> <div> <div> <h4> <b> Competencies </b> </h4> </div> <div> <div> Winning With Integrity </div> <div> Working Together </div> <div> Achieving Results </div> <div> Helping Others Succeed </div> <div> Living Our Misson And Values </div> <div> Making Every Customer Feel Special </div> </div> </div> <div> <div> <h4> <b> Summary of Key Responsibilities </b> </h4> </div> <div> <p> <strong> Responsibilities and essential job functions include but are not limited to the following: </strong> </p> <ul> <li> Acts with integrity, honesty, and knowledge that promote the culture and values of TATA Starbucks. </li> <li> Anticipates customer and store needs by constantly evaluating environment and customers for cues. </li> <li> Maintains a calm demeanour during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team. </li> <li> Develops enthusiastically satisfied customers all of the time. </li> <li> Welcomes and connects with every customer. </li> <li> Discover customer needs and appropriately suggests product with every customer to enhance service and meet sales goals. </li> <li> Responds to customer needs and says thank you to every customer. </li> <li> Demonstrates the "Just Say Yes" behaviour by taking care of customer needs. </li> <li> Delivers legendary customer service to all customers by acting with a “customer comes-first” attitude. </li> <li> Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed. </li> <li> Contributes to a positive team environment by recognizing changes in partner behaviours that might signal potential problems or changes in partner morale and performance and communicating the changes to the immediate supervisor/store manager. </li> <li> Follows TATA Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift. </li> <li> Maintains a clean and organized workspace so that partners can locate resources and product as needed. </li> <li> Maintains regular and consistent attendance and punctuality. </li> <li> Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. </li> <li> Follows health, safety and sanitation guidelines for all products. Recognizes and reinforces individual and team accomplishments by using existing organizational methods. </li> <li> Protects employees and customers by providing a safe and clean store environment. </li> <li> Follows store policy and procedures for operational flow at each station. </li> </ul> </div> </div> <div> <div> <h4> <b> Summary of Experience &amp; Education </b> </h4> </div> <div> <ul> <li> No experience required </li> <li> Minimum education qualification – 12th / Diploma + </li> </ul> </div> </div> </div> </span> </span>

Barista

<p>Apprentice</p><span class="rtltextaligneligible" data-careersite-propertyid="description" itemprop="description" lang="en-GB" xml:lang="en-GB"> <span class="jobdescription"> <div> <div> <div> <h4> <b> About Starbucks India </b> </h4> </div> <div> <p> Starbucks India is a 50:50 Joint Venture between Tata Consumer Products and Starbucks Corporation. Currently, we have presence in 80+ cities with 500+ stores through a network of over 4,300+ passionate partners (employees). Our core business is more than just coffee. We are in the people business selling coffee. And we know our success depends on the people we hire, retain and develop.Our mission statement – “To be the premier purveyor of the finest coffee in the world, inspiring and nurturing the human spirit — one person, one cup and one neighborhood at a time” and core values are the roots of our culture and serve as guidepost for our partners. We’re called partners, because it’s not just a job, it’s our passion. Together, we embrace diversity to create a place where each of us can be ourselves. We always treat each other with respect and dignity. And we hold each other to that standard. </p> </div> </div> <div> <div> <h4> <b> Apprentice Program Summary </b> </h4> </div> <div> <p> An apprenticeship is on the job training, designed to help apprentice develop their skills and achieve a nationally recognized standard. Apprentices get opportunity to gain practical work experience and develop skills including communication skills, customer service orientation, teamwork, professionalism &amp; work ethics. </p> </div> </div> <div> <div> <h4> <b> Job Role </b> </h4> </div> <div> <p> Retail Trainee Associate </p> </div> </div> <div> <div> <h4> <b> Eligibility </b> </h4> </div> <div> <ul> <li> Only Freshers are eligible. </li> <li> Minimum 18 years of age. </li> <li> Minimum education qualification – 12th/Diploma for 6 months Apprenticeship / graduation in any field for 12 months Apprenticeship </li> <li> Valid Aadhar (National Identity) card </li> </ul> <p> </p> </div> </div> <div> <div> <h4> <b> Program Framework </b> </h4> </div> <div> <ul> <li> 6 month &amp; 12 months of Paid Apprenticeship with on-the-job training for 12th completed and graduate freshers respectively </li> <li> 9 hours (including 1hour break) per day and 5 days working </li> <li> Online Assessment at the end of the Apprenticeship Program </li> <li> Government recognized &amp; Starbucks co-branded certificate on successful completion of the program </li> </ul> </div> </div> <div> <div> <h4> <b> Scope of Training </b> </h4> </div> <div> <ul> <li> <span> <span> <span> <span> Providing legendary customer service to all customers </span> </span> </span> </span> </li> <li> <span> <span> <span> <span> Creating the Starbucks Experience for our customers by providing customers with prompt service, quality beverages and products, and maintaining a clean and comfortable store environment. </span> </span> </span> </span> </li> <li> <span> <span> <span> <span> Apprentice is responsible for modelling and acting in accordance with TATA Starbucks guiding principles. </span> </span> </span> </span> </li> </ul> </div> </div> </div> </span> </span>

<p>Barista</p><span class="rtltextaligneligible" data-careersite-propertyid="description" itemprop="description" lang="en-GB" xml:lang="en-GB"> <span class="jobdescription"> <div> <div> <div> <h4> <b> About Starbucks India </b> </h4> </div> <div> <p> Starbucks India is a 50:50 Joint Venture between Tata Global Beverages and Starbucks Coffee Company. Currently, we have presence in 30 cities with over 230 stores through a network of over 2,300+ passionate partners (employees). Our core business is more than just coffee. We are in the people business selling coffee. And we know our success depends on the people we hire, retain and develop. </p> <p> Our mission statement – “To inspire and nurture the human spirit – one person, one cup and one neighbourhood at a time” and core values are the roots of our culture and serve as guidepost for our partners. We’re called partners, because it’s not just a job, it’s our passion. Together, we embrace diversity to create a place where each of us can be ourselves. We always treat each other with respect and dignity. And we hold each other to that standard. </p> </div> </div> <div> <div> <h4> <b> Purpose and Scope of position </b> </h4> </div> <div> <p> <strong> This position contributes to our success by: </strong> </p> <ul> <li> Providing legendary customer service to all customers. </li> <li> This job creates the Starbucks Experience for our customers by providing customers with prompt service, quality beverages and products, and maintaining a clean and comfortable store environment. </li> <li> Barista is responsible for modelling and acting in accordance with TATA Starbucks guiding principles. </li> </ul> </div> </div> <div> <div> <h4> <b> Competencies </b> </h4> </div> <div> <div> Winning With Integrity </div> <div> Working Together </div> <div> Achieving Results </div> <div> Helping Others Succeed </div> <div> Living Our Misson And Values </div> <div> Making Every Customer Feel Special </div> </div> </div> <div> <div> <h4> <b> Summary of Key Responsibilities </b> </h4> </div> <div> <p> <b> Responsibilities and essential job functions include but are not limited to the following: </b> </p> <ul> <li> Acts with integrity, honesty, and knowledge that promote the culture and values of TATA Starbucks. </li> <li> Anticipates customer and store needs by constantly evaluating environment and customers for cues. </li> <li> Maintains a calm demeanour during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team. </li> <li> Develops enthusiastically satisfied customers all of the time. </li> <li> Welcomes and connects with every customer. </li> <li> Discover customer needs and appropriately suggests product with every customer to enhance service and meet sales goals. </li> <li> Responds to customer needs and says thank you to every customer. </li> <li> Demonstrates the "Just Say Yes" behaviour by taking care of customer needs. </li> <li> Delivers legendary customer service to all customers by acting with a “customer comes-first” attitude. </li> <li> Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed. </li> <li> Contributes to a positive team environment by recognizing changes in partner behaviours that might signal potential problems or changes in partner morale and performance and communicating the changes to the immediate supervisor/store manager. </li> <li> Follows TATA Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift. </li> <li> Maintains a clean and organized workspace so that partners can locate resources and product as needed. </li> <li> Maintains regular and consistent attendance and punctuality. </li> <li> Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. </li> <li> Follows health, safety and sanitation guidelines for all products. Recognizes and reinforces individual and team accomplishments by using existing organizational methods. </li> <li> Protects employees and customers by providing a safe and clean store environment. </li> <li> Follows store policy and procedures for operational flow at each station. </li> <li> Maintaining cleanliness throughout the store by regularly cleaning and sanitizing all areas as required. </li> </ul> </div> </div> <div> <div> <h4> <b> Summary of Experience &amp; Education </b> </h4> </div> <div> <ul> <li> No experience required </li> <li> Minimum education qualification – 12th / Diploma + </li> </ul> </div> </div> </div> </span> </span>

<p>Barista</p><span class="rtltextaligneligible" data-careersite-propertyid="description" itemprop="description" lang="en-GB" xml:lang="en-GB"> <span class="jobdescription"> <div> <div> <div> <h4> <b> About Starbucks India </b> </h4> </div> <div> <p> Starbucks India is a 50:50 Joint Venture between Tata Global Beverages and Starbucks Coffee Company. Currently, we have presence in 8 cities with over 125 stores through a network of over 1,800+ passionate partners (employees). Our core business is more than just coffee. We are in the people business selling coffee. And we know our success depends on the people we hire, retain and develop. </p> <p> Our mission statement – “To inspire and nurture the human spirit – one person, one cup and one neighbourhood at a time” and core values are the roots of our culture and serve as guidepost for our partners. We’re called partners, because it’s not just a job, it’s our passion. Together, we embrace diversity to create a place where each of us can be ourselves. We always treat each other with respect and dignity. And we hold each other to that standard. </p> </div> </div> <div> <div> <h4> <b> Purpose and Scope of position </b> </h4> </div> <div> <p> <strong> This position contributes to our success by: </strong> </p> <ul> <li> Providing legendary customer service to all customers. </li> <li> This job creates the Starbucks Experience for our customers by providing customers with prompt service, quality beverages and products, and maintaining a clean and comfortable store environment. </li> <li> Barista is responsible for modelling and acting in accordance with TATA Starbucks guiding principles. </li> </ul> </div> </div> <div> <div> <h4> <b> Competencies </b> </h4> </div> <div> <div> Winning With Integrity </div> <div> Working Together </div> <div> Achieving Results </div> <div> Helping Others Succeed </div> <div> Living Our Misson And Values </div> <div> Making Every Customer Feel Special </div> </div> </div> <div> <div> <h4> <b> Summary of Key Responsibilities </b> </h4> </div> <div> <p> <strong> Responsibilities and essential job functions include but are not limited to the following: </strong> </p> <ul> <li> Acts with integrity, honesty, and knowledge that promote the culture and values of TATA Starbucks. </li> <li> Anticipates customer and store needs by constantly evaluating environment and customers for cues. </li> <li> Maintains a calm demeanour during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team. </li> <li> Develops enthusiastically satisfied customers all of the time. </li> <li> Welcomes and connects with every customer. </li> <li> Discover customer needs and appropriately suggests product with every customer to enhance service and meet sales goals. </li> <li> Responds to customer needs and says thank you to every customer. </li> <li> Demonstrates the "Just Say Yes" behaviour by taking care of customer needs. </li> <li> Delivers legendary customer service to all customers by acting with a “customer comes-first” attitude. </li> <li> Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed. </li> <li> Contributes to a positive team environment by recognizing changes in partner behaviours that might signal potential problems or changes in partner morale and performance and communicating the changes to the immediate supervisor/store manager. </li> <li> Follows TATA Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift. </li> <li> Maintains a clean and organized workspace so that partners can locate resources and product as needed. </li> <li> Maintains regular and consistent attendance and punctuality. </li> <li> Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. </li> <li> Follows health, safety and sanitation guidelines for all products. Recognizes and reinforces individual and team accomplishments by using existing organizational methods. </li> <li> Protects employees and customers by providing a safe and clean store environment. </li> <li> Follows store policy and procedures for operational flow at each station. </li> </ul> </div> </div> <div> <div> <h4> <b> Summary of Experience &amp; Education </b> </h4> </div> <div> <ul> <li> No experience required </li> <li> Minimum education qualification – 12th / Diploma + </li> </ul> </div> </div> </div> </span> </span>

<p>Apprentice</p><span class="rtltextaligneligible" data-careersite-propertyid="description" itemprop="description" lang="en-GB" xml:lang="en-GB"> <span class="jobdescription"> <div> <div> <div> <h4> <b> About Starbucks India </b> </h4> </div> <div> <p> Starbucks India is a 50:50 Joint Venture between Tata Consumer Products and Starbucks Corporation. Currently, we have presence in 80+ cities with 500+ stores through a network of over 4,300+ passionate partners (employees). Our core business is more than just coffee. We are in the people business selling coffee. And we know our success depends on the people we hire, retain and develop.Our mission statement – “To be the premier purveyor of the finest coffee in the world, inspiring and nurturing the human spirit — one person, one cup and one neighborhood at a time” and core values are the roots of our culture and serve as guidepost for our partners. We’re called partners, because it’s not just a job, it’s our passion. Together, we embrace diversity to create a place where each of us can be ourselves. We always treat each other with respect and dignity. And we hold each other to that standard. </p> </div> </div> <div> <div> <h4> <b> Apprentice Program Summary </b> </h4> </div> <div> <p> An apprenticeship is on the job training, designed to help apprentice develop their skills and achieve a nationally recognized standard. Apprentices get opportunity to gain practical work experience and develop skills including communication skills, customer service orientation, teamwork, professionalism &amp; work ethics. </p> </div> </div> <div> <div> <h4> <b> Job Role </b> </h4> </div> <div> <p> Retail Trainee Associate </p> </div> </div> <div> <div> <h4> <b> Eligibility </b> </h4> </div> <div> <ul> <li> Only Freshers are eligible. </li> <li> Minimum 18 years of age. </li> <li> Minimum education qualification – 12th/Diploma for 6 months Apprenticeship / graduation in any field for 12 months Apprenticeship </li> <li> Valid Aadhar (National Identity) Card </li> </ul> <p> </p> </div> </div> <div> <div> <h4> <b> Program Framework </b> </h4> </div> <div> <ul> <li> 6 month &amp; 12 months of Paid Apprenticeship with on-the-job training for 12th completed and graduate freshers respectively </li> <li> 9 hours (including 1hour break) per day and 5 days working </li> <li> Online Assessment at the end of the Apprenticeship Program </li> <li> Government recognized &amp; Starbucks co-branded certificate on successful completion of the program </li> </ul> </div> </div> <div> <div> <h4> <b> Scope of Training </b> </h4> </div> <div> <ul> <li> <span> <span> <span> <span> Providing legendary customer service to all customers </span> </span> </span> </span> </li> <li> <span> <span> <span> <span> Creating the Starbucks Experience for our customers by providing customers with prompt service, quality beverages and products, and maintaining a clean and comfortable store environment. </span> </span> </span> </span> </li> <li> <span> <span> <span> <span> Apprentice is responsible for modelling and acting in accordance with TATA Starbucks guiding principles. </span> </span> </span> </span> </li> </ul> </div> </div> </div> </span> </span>

<p>Barista</p><span class="rtltextaligneligible" data-careersite-propertyid="description" itemprop="description" lang="en-GB" xml:lang="en-GB"> <span class="jobdescription"> <div> <div> <div> <h4> <b> About Starbucks India </b> </h4> </div> <div> <p> Starbucks India is a 50:50 Joint Venture between Tata Global Beverages and Starbucks Coffee Company. Currently, we have presence in 30 cities with over 230 stores through a network of over 2,300+ passionate partners (employees). Our core business is more than just coffee. We are in the people business selling coffee. And we know our success depends on the people we hire, retain and develop. </p> <p> Our mission statement – “To inspire and nurture the human spirit – one person, one cup and one neighbourhood at a time” and core values are the roots of our culture and serve as guidepost for our partners. We’re called partners, because it’s not just a job, it’s our passion. Together, we embrace diversity to create a place where each of us can be ourselves. We always treat each other with respect and dignity. And we hold each other to that standard. </p> </div> </div> <div> <div> <h4> <b> Purpose and Scope of position </b> </h4> </div> <div> <p> <strong> This position contributes to our success by: </strong> </p> <ul> <li> Providing legendary customer service to all customers. </li> <li> This job creates the Starbucks Experience for our customers by providing customers with prompt service, quality beverages and products, and maintaining a clean and comfortable store environment. </li> <li> Barista is responsible for modelling and acting in accordance with TATA Starbucks guiding principles. </li> </ul> </div> </div> <div> <div> <h4> Competencies </h4> </div> <div> <div> Winning With Integrity </div> <div> Working Together </div> <div> Achieving Results </div> <div> Helping Others Succeed </div> <div> Living Our Misson And Values </div> <div> Making Every Customer Feel Special </div> </div> </div> <div> <div> <h4> <b> Summary of Key Responsibilities </b> </h4> </div> <div> <p> <strong> Responsibilities and essential job functions include but are not limited to the following: </strong> </p> <ul> <li> Acts with integrity, honesty, and knowledge that promote the culture and values of TATA Starbucks. </li> <li> Anticipates customer and store needs by constantly evaluating environment and customers for cues. </li> <li> Maintains a calm demeanour during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team. </li> <li> Develops enthusiastically satisfied customers all of the time. </li> <li> Welcomes and connects with every customer. </li> <li> Discover customer needs and appropriately suggests product with every customer to enhance service and meet sales goals. </li> <li> Responds to customer needs and says thank you to every customer. </li> <li> Demonstrates the "Just Say Yes" behaviour by taking care of customer needs. </li> <li> Delivers legendary customer service to all customers by acting with a “customer comes first” attitude. </li> <li> Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed. </li> <li> Contributes to a positive team environment by recognizing changes in partner behaviours that might signal potential problems or changes in partner morale and performance and communicating the changes to the immediate supervisor/store manager. </li> <li> Follows TATA Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift. </li> <li> Maintains a clean and organized workspace so that partners can locate resources and product as needed. </li> <li> Maintains regular and consistent attendance and punctuality. </li> <li> Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. </li> <li> Follows health, safety and sanitation guidelines for all products. Recognizes and reinforces individual and team accomplishments by using existing organizational methods. </li> <li> Protects employees and customers by providing a safe and clean store environment. </li> <li> Follows store policy and procedures for operational flow at each station. </li> </ul> </div> </div> <div> <div> <h4> <b> Summary of Experience &amp; Education </b> </h4> </div> <div> <ul> <li> No experience required </li> <li> Minimum education qualification – 12th / Diploma + </li> </ul> </div> </div> </div> </span> </span>

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Tata Starbucks Private Limited Jobs - 241 Verified Vacancies

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Barista

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Apprentice

Shift Supervisor

Barista