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Tata Starbucks Private Limited

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<p>Shift Supervisor</p><span class="rtltextaligneligible" data-careersite-propertyid="description" itemprop="description" lang="en-GB" xml:lang="en-GB"> <span class="jobdescription"> <div> <div> <div> <h4> <b> About Starbucks India </b> </h4> </div> <div> <p> Starbucks India is a 50:50 Joint Venture between Tata Global Beverages and Starbucks Coffee Company. Currently, we have presence in 30 cities with over 230 stores through a network of over 2,300+ passionate partners (employees). Our core business is more than just coffee. We are in the people business selling coffee. And we know our success depends on the people we hire, retain and develop. </p> <p> Our mission statement – “To inspire and nurture the human spirit – one person, one cup and one neighbourhood at a time” and core values are the roots of our culture and serve as guidepost for our partners. We’re called partners, because it’s not just a job, it’s our passion. Together, we embrace diversity to create a place where each of us can be ourselves. We always treat each other with respect and dignity. And we hold each other to that standard. </p> </div> </div> <div> <div> <h4> <b> Purpose and Scope of position </b> </h4> </div> <div> <p> <strong> This position contributes to our success by: </strong> </p> <ul> <li> Assisting the store manager in executing store operations during scheduled shifts. </li> <li> This job deploys partners and delegates tasks so that partners can create and maintain the Starbucks Experience for our customers. </li> <li> The incumbent is responsible for modelling and acting in accordance with TATA Starbucks guiding principles </li> </ul> </div> </div> <div> <div> <h4> <b> Competencies </b> </h4> </div> <div> <div> Achieving Results </div> <div> Helping Others Succeed </div> <div> Living Our Misson And Values </div> <div> Winning With Integrity </div> <div> Making Every Customer Feel Special </div> <div> Working Together </div> </div> </div> <div> <div> <h4> <b> Summary of Key Responsibilities </b> </h4> </div> <div> <ul> <li> Responsibilities and essential job functions include but are not limited to the following: </li> <li> Acts with integrity, honesty, and knowledge that promote the culture and values of TATA Starbucks. </li> <li> Anticipates customer and store needs by constantly evaluating environment and customers for cues. </li> <li> Maintains a calm demeanour during periods of high volume or unusual events to keep store operating to the prescribed standard so as to set a positive example for the shift team. </li> <li> Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed. </li> <li> Provides feedback to store manager on partner performance during shift. </li> <li> Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager. </li> <li> Creates a positive learning environment by providing clear, specific, timely and respectful coaching and feedback to partners on shift to ensure operational excellence and to improve partner performance. </li> <li> Delivers legendary customer service to all customers by acting with a ‘customer comes first’ attitude and connecting with the customer. Discovers and responds to customer needs. </li> <li> Develops positive relationships with shift team by understanding and addressing individual motivation, needs and concerns. </li> <li> Executes store operations during scheduled shifts. Organizes opening and closing duties as assigned. </li> <li> Follows TATA Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift. </li> <li> Follows all cash management and cash register policies and ensures proper cash management practices are followed by shift team. </li> <li> Follows up with baristas during the shift to ensure the delivery of legendary customer service for all customers. </li> <li> Maintains regular and consistent attendance and punctuality. </li> <li> Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. </li> <li> Follows health, safety and sanitation guidelines for all products. </li> <li> Recognizes and reinforces individual and team accomplishments by using existing organizational tools and by collaborating with the store manager to find new, creative, and effective methods of recognition. </li> </ul> </div> </div> <div> <div> <h4> <b> Summary of Experience &amp; Education </b> </h4> </div> <div> <ul> <li> Minimum 1 year of experience of handling a team in a retail setup </li> <li> Minimum education qualification – 12th / Diploma + </li> </ul> </div> </div> </div> </span> </span>

Shift Supervisor

<p>Shift Supervisor</p><span class="rtltextaligneligible" data-careersite-propertyid="description" itemprop="description" lang="en-GB" xml:lang="en-GB"> <span class="jobdescription"> <div> <div> <div> <h4> <b> About Starbucks India </b> </h4> </div> <div> <p> Starbucks India is a 50:50 Joint Venture between Tata Global Beverages and Starbucks Coffee Company. Currently, we have presence in 8 cities with over 125 stores through a network of over 1,800+ passionate partners (employees). Our core business is more than just coffee. We are in the people business selling coffee. And we know our success depends on the people we hire, retain and develop. </p> <p> Our mission statement – “To inspire and nurture the human spirit – one person, one cup and one neighbourhood at a time” and core values are the roots of our culture and serve as guidepost for our partners. We’re called partners, because it’s not just a job, it’s our passion. Together, we embrace diversity to create a place where each of us can be ourselves. We always treat each other with respect and dignity. And we hold each other to that standard. </p> </div> </div> <div> <div> <h4> <b> Purpose and Scope of position </b> </h4> </div> <div> <p> <strong> This position contributes to our success by: </strong> </p> <ul> <li> Assisting the store manager in executing store operations during scheduled shifts. </li> <li> This job deploys partners and delegates tasks so that partners can create and maintain the Starbucks Experience for our customers. </li> <li> The incumbent is responsible for modelling and acting in accordance with TATA Starbucks guiding principles </li> </ul> </div> </div> <div> <div> <h4> <b> Competencies </b> </h4> </div> <div> <div> Achieving Results </div> <div> Helping Others Succeed </div> <div> Living Our Misson And Values </div> <div> Winning With Integrity </div> <div> Making Every Customer Feel Special </div> <div> Working Together </div> </div> </div> <div> <div> <h4> <b> Summary of Key Responsibilities </b> </h4> </div> <div> <ul> <li> Responsibilities and essential job functions include but are not limited to the following: </li> <li> Acts with integrity, honesty, and knowledge that promote the culture and values of TATA Starbucks. </li> <li> Anticipates customer and store needs by constantly evaluating environment and customers for cues. </li> <li> Maintains a calm demeanour during periods of high volume or unusual events to keep store operating to the prescribed standard so as to set a positive example for the shift team. </li> <li> Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed. </li> <li> Provides feedback to store manager on partner performance during shift. </li> <li> Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager. </li> <li> Creates a positive learning environment by providing clear, specific, timely and respectful coaching and feedback to partners on shift to ensure operational excellence and to improve partner performance. </li> <li> Delivers legendary customer service to all customers by acting with a ‘customer comes first’ attitude and connecting with the customer. Discovers and responds to customer needs. </li> <li> Develops positive relationships with shift team by understanding and addressing individual motivation, needs and concerns. </li> <li> Executes store operations during scheduled shifts. Organizes opening and closing duties as assigned. </li> <li> Follows TATA Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift. </li> <li> Follows all cash management and cash register policies and ensures proper cash management practices are followed by shift team. </li> <li> Follows up with baristas during the shift to ensure the delivery of legendary customer service for all customers. </li> <li> Maintains regular and consistent attendance and punctuality. </li> <li> Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. </li> <li> Follows health, safety and sanitation guidelines for all products. </li> <li> Recognizes and reinforces individual and team accomplishments by using existing organizational tools and by collaborating with the store manager to find new, creative, and effective methods of recognition. </li> <li> Maintaining cleanliness throughout the store by regularly cleaning and sanitizing all areas as required. </li> </ul> </div> </div> <div> <div> <h4> <b> Summary of Experience &amp; Education </b> </h4> </div> <div> <ul> <li> Minimum 1 year of experience of handling a team in a retail setup </li> <li> Minimum education qualification – 12th / Diploma + </li> </ul> </div> </div> </div> </span> </span>

<p>Apprentice</p><span class="rtltextaligneligible" data-careersite-propertyid="description" itemprop="description" lang="en-GB" xml:lang="en-GB"> <span class="jobdescription"> <div> <div> <div> <h4> <b> About Starbucks India </b> </h4> </div> <div> <p> Starbucks India is a 50:50 Joint Venture between Tata Consumer Products and Starbucks Corporation. Currently, we have presence in 80+ cities with 500+ stores through a network of over 4,300+ passionate partners (employees). Our core business is more than just coffee. We are in the people business selling coffee. And we know our success depends on the people we hire, retain and develop.Our mission statement – “To be the premier purveyor of the finest coffee in the world, inspiring and nurturing the human spirit — one person, one cup and one neighborhood at a time” and core values are the roots of our culture and serve as guidepost for our partners. We’re called partners, because it’s not just a job, it’s our passion. Together, we embrace diversity to create a place where each of us can be ourselves. We always treat each other with respect and dignity. And we hold each other to that standard. </p> </div> </div> <div> <div> <h4> <b> Apprentice Program Summary </b> </h4> </div> <div> <p> An apprenticeship is on the job training, designed to help apprentice develop their skills and achieve a nationally recognized standard. Apprentices get opportunity to gain practical work experience and develop skills including communication skills, customer service orientation, teamwork, professionalism &amp; work ethics </p> </div> </div> <div> <div> <h4> <b> Job Role </b> </h4> </div> <div> <p> <span> Retail Trainee Associate </span> </p> </div> </div> <div> <div> <h4> <b> Eligibility </b> </h4> </div> <div> <ul> <li> Only Freshers are eligible. </li> <li> Minimum 18 years of age. </li> <li> Minimum education qualification – 12th/Diploma for 6 months Apprenticeship / graduation in any field for 12 months Apprenticeship </li> <li> Valid Aadhar (National Identity) card </li> </ul> </div> </div> <div> <div> <h4> <b> Program Framework </b> </h4> </div> <div> <ul> <li> 6 month &amp; 12 months of Paid Apprenticeship with on-the-job training for 12th completed and graduate freshers respectively </li> <li> 9 hours (including 1hour break) per day and 5 days working </li> <li> Online Assessment at the end of the Apprenticeship Program </li> <li> Government recognized &amp; Starbucks co-branded certificate on successful completion of the program </li> </ul> </div> </div> <div> <div> <h4> <b> Scope of Training </b> </h4> </div> <div> <ul> <li> <span> <span> <span> <span> Providing legendary customer service to all customers </span> </span> </span> </span> </li> <li> <span> <span> <span> <span> Creating the Starbucks Experience for our customers by providing customers with prompt service, quality beverages and products, and maintaining a clean and comfortable store environment. </span> </span> </span> </span> </li> <li> <span> <span> <span> <span> Apprentice is responsible for modelling and acting in accordance with TATA Starbucks guiding principles. </span> </span> </span> </span> </li> </ul> </div> </div> </div> </span> </span>

Apprentice

<p>Store Manager</p><span class="rtltextaligneligible" data-careersite-propertyid="description" itemprop="description" lang="en-GB" xml:lang="en-GB"> <span class="jobdescription"> <div> <div> <div> <h4> <b> About Starbucks India </b> </h4> </div> <div> <p> Starbucks India is a 50:50 Joint Venture between Tata Global Beverages and Starbucks Coffee Company. Currently, we have presence in 8 cities with over 125 stores through a network of over 1,800+ passionate partners (employees). Our core business is more than just coffee. We are in the people business selling coffee. And we know our success depends on the people we hire, retain and develop. </p> <p> Our mission statement – “To inspire and nurture the human spirit – one person, one cup and one neighbourhood at a time” and core values are the roots of our culture and serve as guidepost for our partners. We’re called partners, because it’s not just a job, it’s our passion. Together, we embrace diversity to create a place where each of us can be ourselves. We always treat each other with respect and dignity. And we hold each other to that standard. </p> </div> </div> <div> <div> <h4> <b> Purpose and Scope of position </b> </h4> </div> <div> <p> This position contributes to our success by: <br/>1. Leading the store operations &amp; the team of store partners to create and maintain the Starbucks Experience for our customers and partners. <br/>2.The main areas of work of a store manager involves reaching sales targets and increasing profits, dealing with customer service issues, staff management, safety and security issues. <br/>3.The store manager is responsible for modeling and acting in accordance with TATA Starbucks Limited guiding principle </p> </div> </div> <div> <div> <h4> <b> Summary of Key Responsibilities </b> </h4> </div> <div> <p> Responsibilities and essential job functions include but are not limited to the following: </p> <ul> <li> Completes store operational requirements by scheduling and assigning partners; following up on work results. </li> <li> Identifies current and future customer requirements by establishing rapport with customers and other partners who are in a position to understand service requirements. </li> <li> Maintains and models a calm demeanour during periods of high volume or unusual events. Continues to keep store operating to standard and sets a positive example for the shift team </li> <li> Exhibits a willingness and desire to share coffee knowledge and stories with others </li> <li> Displays a ‘customer first’ attitude by training and holding partners accountable for delivering legendary customer service. </li> <li> Solicits feedback from the customers </li> <li> Supervisory Responsibilities: </li> <li> Interviewing &amp; training partners, planning, assigning and directing work </li> <li> Regular interaction/ review with the team </li> <li> Encourage team to take independent decisions </li> <li> Conduct goal setting </li> <li> Developing strategic and operational plans for the work group, managing execution and measuring results </li> <li> Review performance to achieve organizational goals </li> <li> Gather &amp; evaluate employees performance </li> <li> Appraising performance </li> <li> Addressing complaints and resolving problems. </li> <li> Coaching, counselling, and disciplining </li> <li> Ensures partners adhere to legal and operational compliance requirements </li> <li> Drives coffee conversations within the team and creates a culture of coffee appreciation </li> <li> Achieves financial objectives based on the annual budget; scheduling expenditures; analyzing variances; initiating corrective actions </li> <li> Manage store revenue, including cash handling, deposit reconciliation and delivery of deposits to bank </li> <li> Ensures availability of merchandise and services by approving contracts; maintaining inventories </li> <li> Maintains the stability and reputation of the store by complying with legal requirements </li> <li> Analyses sales figures and forecasting future sales volumes to maximise profits </li> <li> Manages and motivates the team to increase sales and ensure efficiency </li> <li> Manages stock levels and making key decisions about stock control </li> <li> Ensures standards for quality, customer service and health and safety are met </li> <li> Makes timely yet thoughtful decisions even when information is incomplete; considers multiple options/alternatives before committing to a course of action </li> <li> Maintains awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what local competitors are doing </li> <li> Conducts regular store meetings </li> <li> Accountable to improve and increase store performance for the growth of the organisation </li> </ul> </div> </div> <div> <div> <h4> <b> Competencies </b> </h4> </div> <div> <div> Living Our Misson And Values </div> <div> Helping Others Succeed </div> <div> Achieving Results </div> <div> Winning With Integrity </div> </div> </div> <div> <div> <h4> <b> Summary of Experience &amp; Education </b> </h4> </div> <div> <ul> <li> Minimum 12th pass (ideally, IHM student or hotel management graduate) </li> <li> Latte Art expert </li> <li> Has in-depth knowledge of Coffee </li> </ul> </div> </div> </div> </span> </span>

Store Manager

<p>Shift Supervisor</p><span class="rtltextaligneligible" data-careersite-propertyid="description" itemprop="description" lang="en-GB" xml:lang="en-GB"> <span class="jobdescription"> <div> <div> <div> <h4> <b> About Starbucks India </b> </h4> </div> <div> <p> Starbucks India is a 50:50 Joint Venture between Tata Global Beverages and Starbucks Coffee Company. Currently, we have presence in 8 cities with over 125 stores through a network of over 1,800+ passionate partners (employees). Our core business is more than just coffee. We are in the people business selling coffee. And we know our success depends on the people we hire, retain and develop. </p> <p> Our mission statement – “To inspire and nurture the human spirit – one person, one cup and one neighbourhood at a time” and core values are the roots of our culture and serve as guidepost for our partners. We’re called partners, because it’s not just a job, it’s our passion. Together, we embrace diversity to create a place where each of us can be ourselves. We always treat each other with respect and dignity. And we hold each other to that standard. </p> </div> </div> <div> <div> <h4> <b> Purpose and Scope of position </b> </h4> </div> <div> <p> <strong> This position contributes to our success by: </strong> </p> <ul> <li> Assisting the store manager in executing store operations during scheduled shifts. </li> <li> This job deploys partners and delegates tasks so that partners can create and maintain the Starbucks Experience for our customers. </li> <li> The incumbent is responsible for modelling and acting in accordance with TATA Starbucks guiding principles </li> </ul> </div> </div> <div> <div> <h4> <b> Competencies </b> </h4> </div> <div> <div> Achieving Results </div> <div> Helping Others Succeed </div> <div> Living Our Misson And Values </div> <div> Winning With Integrity </div> <div> Making Every Customer Feel Special </div> <div> Working Together </div> </div> </div> <div> <div> <h4> <b> Summary of Key Responsibilities </b> </h4> </div> <div> <ul> <li> Responsibilities and essential job functions include but are not limited to the following: </li> <li> Acts with integrity, honesty, and knowledge that promote the culture and values of TATA Starbucks. </li> <li> Anticipates customer and store needs by constantly evaluating environment and customers for cues. </li> <li> Maintains a calm demeanour during periods of high volume or unusual events to keep store operating to the prescribed standard so as to set a positive example for the shift team. </li> <li> Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed. </li> <li> Provides feedback to store manager on partner performance during shift. </li> <li> Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager. </li> <li> Creates a positive learning environment by providing clear, specific, timely and respectful coaching and feedback to partners on shift to ensure operational excellence and to improve partner performance. </li> <li> Delivers legendary customer service to all customers by acting with a ‘customer comes first’ attitude and connecting with the customer. Discovers and responds to customer needs. </li> <li> Develops positive relationships with shift team by understanding and addressing individual motivation, needs and concerns. </li> <li> Executes store operations during scheduled shifts. Organizes opening and closing duties as assigned. </li> <li> Follows TATA Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift. </li> <li> Follows all cash management and cash register policies and ensures proper cash management practices are followed by shift team. </li> <li> Follows up with baristas during the shift to ensure the delivery of legendary customer service for all customers. </li> <li> Maintains regular and consistent attendance and punctuality. </li> <li> Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. </li> <li> Follows health, safety and sanitation guidelines for all products. </li> <li> Recognizes and reinforces individual and team accomplishments by using existing organizational tools and by collaborating with the store manager to find new, creative, and effective methods of recognition. </li> <li> Maintaining cleanliness throughout the store by regularly cleaning and sanitizing all areas as required </li> </ul> </div> </div> <div> <div> <h4> <b> Summary of Experience &amp; Education </b> </h4> </div> <div> <ul> <li> Minimum 1 year of experience of handling a team in a retail setup </li> <li> Minimum education qualification – 12th / Diploma + </li> </ul> </div> </div> </div> </span> </span>

<p>Barista</p><span class="rtltextaligneligible" data-careersite-propertyid="description" itemprop="description" lang="en-GB" xml:lang="en-GB"> <span class="jobdescription"> <div> <div> <div> <h4> <b> About Starbucks India </b> </h4> </div> <div> <p> Starbucks India is a 50:50 Joint Venture between Tata Global Beverages and Starbucks Coffee Company. Currently, we have presence in 8 cities with over 125 stores through a network of over 1,800+ passionate partners (employees). Our core business is more than just coffee. We are in the people business selling coffee. And we know our success depends on the people we hire, retain and develop. </p> <p> Our mission statement – “To inspire and nurture the human spirit – one person, one cup and one neighbourhood at a time” and core values are the roots of our culture and serve as guidepost for our partners. We’re called partners, because it’s not just a job, it’s our passion. Together, we embrace diversity to create a place where each of us can be ourselves. We always treat each other with respect and dignity. And we hold each other to that standard. </p> </div> </div> <div> <div> <h4> <b> Purpose and Scope of position </b> </h4> </div> <div> <p> <strong> This position contributes to our success by: </strong> </p> <ul> <li> Providing legendary customer service to all customers. </li> <li> This job creates the Starbucks Experience for our customers by providing customers with prompt service, quality beverages and products, and maintaining a clean and comfortable store environment. </li> <li> Barista is responsible for modelling and acting in accordance with TATA Starbucks guiding principles. </li> </ul> </div> </div> <div> <div> <h4> <b> Competencies </b> </h4> </div> <div> <div> Winning With Integrity </div> <div> Working Together </div> <div> Achieving Results </div> <div> Helping Others Succeed </div> <div> Living Our Misson And Values </div> <div> Making Every Customer Feel Special </div> </div> </div> <div> <div> <h4> <b> Summary of Key Responsibilities </b> </h4> </div> <div> <p> <strong> Responsibilities and essential job functions include but are not limited to the following: </strong> </p> <ul> <li> Acts with integrity, honesty, and knowledge that promote the culture and values of TATA Starbucks. </li> <li> Anticipates customer and store needs by constantly evaluating environment and customers for cues. </li> <li> Maintains a calm demeanour during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team. </li> <li> Develops enthusiastically satisfied customers all of the time. </li> <li> Welcomes and connects with every customer. </li> <li> Discover customer needs and appropriately suggests product with every customer to enhance service and meet sales goals. </li> <li> Responds to customer needs and says thank you to every customer. </li> <li> Demonstrates the "Just Say Yes" behaviour by taking care of customer needs. </li> <li> Delivers legendary customer service to all customers by acting with a “customer comes-first” attitude. </li> <li> Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed. </li> <li> Contributes to a positive team environment by recognizing changes in partner behaviours that might signal potential problems or changes in partner morale and performance and communicating the changes to the immediate supervisor/store manager. </li> <li> Follows TATA Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift. </li> <li> Maintains a clean and organized workspace so that partners can locate resources and product as needed. </li> <li> Maintains regular and consistent attendance and punctuality. </li> <li> Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. </li> <li> Follows health, safety and sanitation guidelines for all products. Recognizes and reinforces individual and team accomplishments by using existing organizational methods. </li> <li> Protects employees and customers by providing a safe and clean store environment. </li> <li> Follows store policy and procedures for operational flow at each station. </li> </ul> </div> </div> <div> <div> <h4> <b> Summary of Experience &amp; Education </b> </h4> </div> <div> <ul> <li> No experience required </li> <li> Minimum education qualification – 12th / Diploma + </li> </ul> </div> </div> </div> </span> </span>

Barista

<p>Barista</p><span class="rtltextaligneligible" data-careersite-propertyid="description" itemprop="description" lang="en-GB" xml:lang="en-GB"> <span class="jobdescription"> <div> <div> <div> <h4> <b> About Starbucks India </b> </h4> </div> <div> <p> Starbucks India is a 50:50 Joint Venture between Tata Global Beverages and Starbucks Coffee Company. Currently, we have presence in 30 cities with over 230 stores through a network of over 2,300+ passionate partners (employees). Our core business is more than just coffee. We are in the people business selling coffee. And we know our success depends on the people we hire, retain and develop. </p> <p> Our mission statement – “To inspire and nurture the human spirit – one person, one cup and one neighbourhood at a time” and core values are the roots of our culture and serve as guidepost for our partners. We’re called partners, because it’s not just a job, it’s our passion. Together, we embrace diversity to create a place where each of us can be ourselves. We always treat each other with respect and dignity. And we hold each other to that standard. </p> </div> </div> <div> <div> <h4> <b> Purpose and Scope of position </b> </h4> </div> <div> <p> <strong> This position contributes to our success by: </strong> </p> <ul> <li> Providing legendary customer service to all customers. </li> <li> This job creates the Starbucks Experience for our customers by providing customers with prompt service, quality beverages and products, and maintaining a clean and comfortable store environment. </li> <li> Barista is responsible for modelling and acting in accordance with TATA Starbucks guiding principles. </li> </ul> </div> </div> <div> <div> <h4> <b> Competencies </b> </h4> </div> <div> <div> Winning With Integrity </div> <div> Working Together </div> <div> Achieving Results </div> <div> Helping Others Succeed </div> <div> Living Our Misson And Values </div> <div> Making Every Customer Feel Special </div> </div> </div> <div> <div> <h4> <b> Summary of Key Responsibilities </b> </h4> </div> <div> <p> <strong> Responsibilities and essential job functions include but are not limited to the following: </strong> </p> <ul> <li> Acts with integrity, honesty, and knowledge that promote the culture and values of TATA Starbucks. </li> <li> Anticipates customer and store needs by constantly evaluating environment and customers for cues. </li> <li> Maintains a calm demeanour during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team. </li> <li> Develops enthusiastically satisfied customers all of the time. </li> <li> Welcomes and connects with every customer. </li> <li> Discover customer needs and appropriately suggests product with every customer to enhance service and meet sales goals. </li> <li> Responds to customer needs and says thank you to every customer. </li> <li> Demonstrates the "Just Say Yes" behaviour by taking care of customer needs. </li> <li> Delivers legendary customer service to all customers by acting with a “customer comes-first” attitude. </li> <li> Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed. </li> <li> Contributes to a positive team environment by recognizing changes in partner behaviours that might signal potential problems or changes in partner morale and performance and communicating the changes to the immediate supervisor/store manager. </li> <li> Follows TATA Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift. </li> <li> Maintains a clean and organized workspace so that partners can locate resources and product as needed. </li> <li> Maintains regular and consistent attendance and punctuality. </li> <li> Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. </li> <li> Follows health, safety and sanitation guidelines for all products. Recognizes and reinforces individual and team accomplishments by using existing organizational methods. </li> <li> Protects employees and customers by providing a safe and clean store environment. </li> <li> Follows store policy and procedures for operational flow at each station. </li> </ul> </div> </div> <div> <div> <h4> <b> Summary of Experience &amp; Education </b> </h4> </div> <div> <ul> <li> No experience required </li> <li> Minimum education qualification – 12th / Diploma + </li> </ul> </div> </div> </div> </span> </span>

<p>Assistant Store Manager</p><span class="rtltextaligneligible" data-careersite-propertyid="description" itemprop="description" lang="en-GB" xml:lang="en-GB"> <span class="jobdescription"> <div> <div> <div> <h4> <b> About Starbucks India </b> </h4> </div> <div> <p> Starbucks India is a 50:50 Joint Venture between Tata Global Beverages and Starbucks Coffee Company. Currently, we have presence in 8 cities with over 125 stores through a network of over 1,800+ passionate partners (employees). Our core business is more than just coffee. We are in the people business selling coffee. And we know our success depends on the people we hire, retain and develop. </p> <p> Our mission statement – “To inspire and nurture the human spirit – one person, one cup and one neighbourhood at a time” and core values are the roots of our culture and serve as guidepost for our partners. We’re called partners, because it’s not just a job, it’s our passion. Together, we embrace diversity to create a place where each of us can be ourselves. We always treat each other with respect and dignity. And we hold each other to that standard. </p> </div> </div> <div> <div> <h4> <b> Purpose and Scope of position </b> </h4> </div> <div> <p> <strong> This position contributes to our success by: </strong> </p> <ol> <li> Assisting the store manager in executing store operations during scheduled shifts. </li> <li> This job deploys partners and delegates tasks so that partners can create and maintain the <strong> <em> Starbucks Experience </em> </strong> for our customers. </li> </ol> <p> Responsible for modeling and acting in accordance with TATA Starbucks Ltd. guiding principles. </p> </div> </div> <div> <div> <h4> <b> Summary of Key Responsibilities </b> </h4> </div> <div> <p> Responsibilities and essential job functions include but are not limited to the following: </p> <ul> <li> Acts with integrity, honesty, and knowledge that promote the culture and values of TATA Starbucks Ltd. </li> <li> Anticipates customer and store needs by constantly evaluating environment and customers for cues. </li> <li> Maintains a calm demeanour during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team. </li> <li> Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed. </li> <li> Provides feedback to store manager on partner performance during shift. </li> <li> Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager. </li> <li> Creates a positive learning environment by providing clear, specific, timely and respectful coaching and feedback to partners on shift to ensure operational excellence and to improve partner performance. </li> <li> Exhibits a willingness and desire to share coffee knowledge and stories with others </li> <li> Delivers legendary customer service to all customers by acting with a ‘customer comes first’ attitude and connecting with the customer. Discovers and responds to customer needs. </li> <li> Develops positive relationships with shift team by understanding and addressing individual motivation, needs and concerns. </li> <li> Executes store operations during scheduled shifts. Organizes opening and closing duties as assigned. </li> <li> Follows TATA Starbucks Ltd. operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift. </li> <li> Follows all cash management and cash register policies and ensures proper cash management practices are followed by shift team. </li> <li> Maintains regular and consistent attendance and punctuality. </li> <li> Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. </li> <li> Follows health, safety and sanitation guidelines for all products. </li> <li> Recognizes and reinforces individual and team accomplishments by using existing organizational tools and by collaborating with store manager to find new, creative, and effective methods of recognition. </li> <li> Contributing sales targets of the store </li> </ul> <p> Managing shift efficiently </p> </div> </div> <div> <div> <h4> <b> Competencies </b> </h4> </div> <div> <div> Achieving Results </div> <div> Living Our Misson And Values </div> <div> Helping Others Succeed </div> <div> Working Together </div> </div> </div> <div> <div> <h4> <b> Summary of Experience &amp; Education </b> </h4> </div> <div> <ul> <li> Minimum 12th pass (ideally, IHM student or hotel management graduate) </li> <li> Latte Art expert </li> <li> Has in-depth knowledge of Coffee </li> </ul> </div> </div> </div> </span> </span>

Assistant Store Manager

<p>Assistant Store Manager</p><span class="rtltextaligneligible" data-careersite-propertyid="description" itemprop="description" lang="en-GB" xml:lang="en-GB"> <span class="jobdescription"> <p> store lead Now Brewing – Talent Seekers! #tobeapartner From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee but also connection. We are a neighborhood gathering place, a part of your daily routine. Get to know us and you will see: we are so much more than what we brew. We call our employees ‘partners’ because we are all partners in shared success. We are known to develop and support partners who are guided by the passion of providing service to others. Wemake sure everything we do is through the lens of humanity—from our commitment to the highest-quality coffee in the world, to the way we engage with our customers and communities to do business responsibly. Our Mission: With every cup, with every conversation, with every community – we nurturethe limitless possibilities of human connection. Job Summary and Mission This job contributes to Starbucks success by leading a team of store partners to create and maintain the Starbucks Experience for our customers and partners. The store lead is required to regularly and customarily exercise discretion in managing the overall operation of the store. In particular, a majority of time is spent supervising and directing the workforce, making staffing decisions (i.e., hiring, training, evaluating, disciplining, discharging, staffing and scheduling), ensuring customer satisfaction and product quality, managing the store's financial performance, and managing safety and security within the store. The incumbent is responsible for modeling and acting in accordance with Starbucks guiding principles. Summary of Key Responsibilities Responsibilities and essential job functions include but are not limited to: Leadership – Setting the goals for the work group, developing organizational capability, and modeling how we work together • Manages with integrity, honesty and knowledge that promote the culture, values and mission of Tata Starbucks • Drives the implementation of company programs by developing action plans and directly motivating and instructing the store team to implement them to meet operational and organizational objectives. Plans, identifies, communicates, and delegates appropriate responsibilities and practices to store partners to ensure smooth flow of operations • Displays a customer comes first attitude by training and holding partners accountable for delivering legendary customer service • Demonstrates a calm demeanor during periods of high volume or unusual events and manages smooth transitions thereafter to keep store operating to standard and to set a positive example for the store team Planning and Execution – Developing strategic and operational plans for the work group,managing execution and measuring results • Utilizes existing tools to identify and prioritize communications and regularly uses discretion to filter communications to the store team; communicates clearly, concisely and accurately in order to ensure effective store operations • Monitors and manages store staffing levels to ensure partner development and talentacquisition to achieve and maintain store operational requirements • Completes store operational requirements by scheduling and assigning partners, following up on work results Business Requirements – Providing functional expertise and executing functional responsibilities • Uses all operational tools to plan for and achieve operational excellence in the store; tools include Automated Labour Scheduling, Monthly Status Report, Quarterly Business Review, cash management and inventory management. Utilizes management information tools and analyzes financial reports to identify and address trends and issues in store performance. Analyses sales figures and forecasting future sales volumes to maximise profits. Page | 2 • Uses discretion in accessing external resources to support store operations and to execute district and regional initiatives; resources include Partner Resources, Marketing, Partner &amp; Asset Protection, Food &amp; Beverage / Product &amp; Marketing &amp; Coffee. Maintains awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what local competitors are doing. • Identifies current and future customer requirements by establishing rapport with customers and other partners who are in a position to understand service requirements. Solicits customer feedback and proactively researches local markets to understand customer and community needs • Achieves financial objectives based on the annual budget; scheduling expenditures; analyzing variances; initiating corrective actions. Manage store revenue, including cash handling, deposit reconciliation and delivery of deposits to bank • Ensures availability of merchandise and services by approving contracts, maintaining inventories. Manages stock levels and making key decisions about stock control • Ensures standards for quality, customer service and health and safety are met. Partner Development &amp; Team Building – Providing partners with coaching, feedback and developmental opportunities and building effective teams • Actively manages store partners by regularly conducting performance assessments, providing feedback, and setting challenging goals to improve partner performance; manages ongoing partner performance using performance management tools to support organizational objectives • Develops and maintains positive relationships with partners by understanding andaddressing individual motivation, cultural nuances, needs and concerns to challenge/motivate/inspire team members to achieve business results. Demonstrate management principles &amp; practices to create &amp; maintain a successful team environment where partners feel values &amp; respected • Ensures partners and team members adhere to legal and operational compliance requirements • Recognizes and reinforces individual and team accomplishments by using existing organizational tools and programs as well as by finding new, creative, and effective methodsof recognition • Exhibits a willingness and desire to share coffee knowledge, drive coffee conversation through stories with others and creates a culture of coffee appreciation • Interviewing &amp; training partners, planning, assigning and directing work. • Conduct goal setting, appraising and review performance to achieve organisations goals • Addressing complaints &amp; resolving problems &amp; conduct regular store meetings Summary of Experience • Progressive responsibility in a retail or restaurant environment – 3 years • Experience in analyzing financial reports and supervision- 1 year Required Knowledge, Skills and Abilities • Strong operational skills to operate in a customer-service environment &amp; manage multiple situations simultaneously • Ability to manage in a fast-paced environment with interpersonal skills including effective communication • Ability to manage resources to ensure that established service levels are achieved at all times • Knowledge of customer service techniques and supervisory practices and procedures • Strong organization, planning &amp; prioritizing workload, problem solving &amp; team building skills with leadership skills to coach &amp; mentor others Competencies • Living our Mission &amp; values • Helping others succeed • Achieving results • Winning with integrity Let us give you the opportunity to be part of something bigger than yourself. It is time for you #tobeapartner. Apply today </p> </span> </span>

<p>Shift Supervisor</p><span class="rtltextaligneligible" data-careersite-propertyid="description" itemprop="description" lang="en-GB" xml:lang="en-GB"> <span class="jobdescription"> <p> flexi-shift supervisor Now Brewing – Talent Seekers! #tobeapartner From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee but also connection. We are a neighborhood gathering place, a part of your daily routine. Get to know us and you will see: we are so much more than what we brew. We call our employees partners because we are all partners in shared success. We are known to develop and support partners who are guided by the passion of providing service to others. Wemake sure everything we do is through the lens of humanity—from our commitment to the highest-quality coffee in the world, to the way we engage with our customers and communities to do business responsibly. Our Mission: With every cup, with every conversation, with every community – we nurturethe limitless possibilities of human connection. Job Summary and Mission This position contributes to Starbucks success by assisting the store manager in executing storeoperations during scheduled shifts. This job deploys partners and delegates tasks so that partners can create and maintain the Starbucks Experience for our customers. Models and acts in accordance with Tata Starbucks guiding principles. Summary of Key Responsibilities Responsibilities and essential job functions include but are not limited to: • Acts with integrity, honesty and knowledge that promote the culture, values and mission of Tata Starbucks and executes store operations during scheduled shifts; organizes openings and closing duties as assigned • Provides quality beverages, whole beans and food products consistently for all customers by adhering to all recipe and presentation standards; or customized for customers, includingchanges such as temperature, quantity of ingredients or substituted ingredients • Follows health, safety and sanitation guidelines for all products • Follows and ensures shift team follows Tata Starbucks store operating policies, procedures and standards, including cash register/management practices as well as store safety and security, and ensures the safety of all other partners during each shift • Discovers and anticipates customer and store needs by constantly evaluating environment and customers for cues • Delivers legendary customer service to all customers by acting with a customer comes firstattitude and connecting with customers / responding to their needs through clear and pleasant communication • Communicates information to manager so that the team can respond as necessary to create the Third Place environment during each shift • Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed; provides feedback to store manager on partner performance during shift • Creates a positive learning environment by providing clear, specific, timely and respectful coaching Page | 2 and feedback to partners on shift to ensure operational excellence and to improvepartner performance &amp; contributes to positive team environment by recognizing alarms or changes in partnermorale and performance and communicating them to the store manager • Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team • Recognizes and reinforces individual and team accomplishments by using existing organizational methods and by collaborating with store manager to find new, create andeffective methods of recognition • Maintains regular and punctual attendance and meets required dress code • Works flexible hours that may include early mornings, evenings, weekends, nights and/orholidays • Maintaining cleanliness throughout the store by regularly cleaning and sanitizing all areas as required • Develops positive relationships with shift team by understanding and addressing individual motivation, needs and concerns Summary of Experience • Customer service experience in a retail or restaurant environment – 1 year • Experience in a role that requires constant interacting with and fulfilling the requests ofcustomers – 6 months • Delegating tasks to other employees or coordinating the tasks of two (2) or more employees – 6 months Required Knowledge, Skills and Abilities • Ability to direct the work of others • Ability to learn quickly • Effective oral communication skills • Knowledge of the retail environment • Strong interpersonal skills • Ability to work as part of a team Competencies • Achieving results • Helping others succeed • Living our Mission and Values • Winning with integrity • Making every customer feel special • Working together Let us give you the opportunity to be part of something bigger than yourself. It is time for you#tobeapartner. Apply today </p> </span> </span>

<p>Apprentice</p><span class="rtltextaligneligible" data-careersite-propertyid="description" itemprop="description" lang="en-GB" xml:lang="en-GB"> <span class="jobdescription"> <div> <div> <div> <h4> <b> About Starbucks India </b> </h4> </div> <div> <p> <span> <span> <span> <span> Starbucks India is a 50:50 Joint Venture between Tata Global Beverages and Starbucks Coffee Company. Currently, we have presence in 30 cities with over 230 stores through a network of over 2,300+ passionate partners (employees). Our core business is more than just coffee. We are in the people business selling coffee. And we know our success depends on the people we hire, retain and develop. </span> </span> </span> </span> <span> <span> <span> <span> Our mission statement – “To inspire and nurture the human spirit – one person, one cup and one neighbourhood at a time” and core values are the roots of our culture and serve as guidepost for our partners. We’re called partners, because it’s not just a job, it’s our passion. Together, we embrace diversity to create a place where each of us can be ourselves. We always treat each other with respect and dignity. And we hold each other to that standard. </span> </span> </span> </span> </p> </div> </div> <div> <div> <h4> <b> Eligibility </b> </h4> </div> <div> <ul> <li> <span> <span> <span> <span> Students pursuing 11th or Secondary / 10th pass level </span> </span> </span> </span> </li> <li> <span> <span> <span> <span> Minimum 16 years of age </span> </span> </span> </span> </li> <li> <span> <span> <span> <span> Valid Aadhar (National Identity) card </span> </span> </span> </span> </li> </ul> <p> </p> </div> </div> <div> <div> <h4> <b> Program Framework </b> </h4> </div> <div> <ul> <li> <span> <span> <span> <span> 12 months of Paid Apprenticeship with On the job training </span> </span> </span> </span> </li> <li> <span> <span> <span> <span> 9 hours (including 1hour break) per day and 5 days working </span> </span> </span> </span> </li> <li> <span> <span> <span> <span> Online Assessment on completion of 3 &amp; 11 months </span> </span> </span> </span> </li> <li> <span> <span> <span> <span> Government recognized &amp; Starbucks co-branded certificate on successful completion of the program </span> </span> </span> </span> </li> </ul> </div> </div> <div> <div> <h4> <b> Scope of Training </b> </h4> </div> <div> <ul> <li> <span> <span> <span> <span> Providing legendary customer service to all customers </span> </span> </span> </span> </li> <li> <span> <span> <span> <span> Creating the Starbucks Experience for our customers by providing customers with prompt service, quality beverages and products, and maintaining a clean and comfortable store environment. </span> </span> </span> </span> </li> <li> <span> <span> <span> <span> Apprentice is responsible for modelling and acting in accordance with TATA Starbucks guiding principles. </span> </span> </span> </span> </li> </ul> </div> </div> </div> </span> </span>

<p>Shift Supervisor</p><span class="rtltextaligneligible" data-careersite-propertyid="description" itemprop="description" lang="en-GB" xml:lang="en-GB"> <span class="jobdescription"> <div> <div> <div> <h4> <b> About Starbucks India </b> </h4> </div> <div> <p> Starbucks India is a 50:50 Joint Venture between Tata Global Beverages and Starbucks Coffee Company. Currently, we have presence in 30 cities with over 230 stores through a network of over 2,300+ passionate partners (employees). Our core business is more than just coffee. We are in the people business selling coffee. And we know our success depends on the people we hire, retain and develop. </p> <p> Our mission statement – “To inspire and nurture the human spirit – one person, one cup and one neighbourhood at a time” and core values are the roots of our culture and serve as guidepost for our partners. We’re called partners, because it’s not just a job, it’s our passion. Together, we embrace diversity to create a place where each of us can be ourselves. We always treat each other with respect and dignity. And we hold each other to that standard. </p> </div> </div> <div> <div> <h4> <b> Purpose and Scope of position </b> </h4> </div> <div> <p> <strong> This position contributes to our success by: </strong> </p> <ul> <li> Assisting the store manager in executing store operations during scheduled shifts. </li> <li> This job deploys partners and delegates tasks so that partners can create and maintain the Starbucks Experience for our customers. </li> <li> The incumbent is responsible for modelling and acting in accordance with TATA Starbucks guiding principles </li> </ul> </div> </div> <div> <div> <h4> <b> Competencies </b> </h4> </div> <div> <div> Achieving Results </div> <div> Helping Others Succeed </div> <div> Living Our Misson And Values </div> <div> Winning With Integrity </div> <div> Making Every Customer Feel Special </div> <div> Working Together </div> </div> </div> <div> <div> <h4> <b> Summary of Key Responsibilities </b> </h4> </div> <div> <ul> <li> Responsibilities and essential job functions include but are not limited to the following: </li> <li> Acts with integrity, honesty, and knowledge that promote the culture and values of TATA Starbucks. </li> <li> Anticipates customer and store needs by constantly evaluating environment and customers for cues. </li> <li> Maintains a calm demeanour during periods of high volume or unusual events to keep store operating to the prescribed standard so as to set a positive example for the shift team. </li> <li> Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed. </li> <li> Provides feedback to store manager on partner performance during shift. </li> <li> Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager. </li> <li> Creates a positive learning environment by providing clear, specific, timely and respectful coaching and feedback to partners on shift to ensure operational excellence and to improve partner performance. </li> <li> Delivers legendary customer service to all customers by acting with a ‘customer comes first’ attitude and connecting with the customer. Discovers and responds to customer needs. </li> <li> Develops positive relationships with shift team by understanding and addressing individual motivation, needs and concerns. </li> <li> Executes store operations during scheduled shifts. Organizes opening and closing duties as assigned. </li> <li> Follows TATA Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift. </li> <li> Follows all cash management and cash register policies and ensures proper cash management practices are followed by shift team. </li> <li> Follows up with baristas during the shift to ensure the delivery of legendary customer service for all customers. </li> <li> Maintains regular and consistent attendance and punctuality. </li> <li> Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. </li> <li> Follows health, safety and sanitation guidelines for all products. </li> <li> Recognizes and reinforces individual and team accomplishments by using existing organizational tools and by collaborating with the store manager to find new, creative, and effective methods of recognition. </li> <li> Maintaining cleanliness throughout the store by regularly cleaning and sanitizing all areas as required. </li> </ul> </div> </div> <div> <div> <h4> <b> Summary of Experience &amp; Education </b> </h4> </div> <div> <ul> <li> Minimum 1 year of experience of handling a team in a retail setup </li> <li> Minimum education qualification – 12th / Diploma + </li> </ul> </div> </div> </div> </span> </span>

<p>Shift Supervisor</p><h4><b>About Starbucks India</b></h4><p>Starbucks India is a 50:50 Joint Venture between Tata Global Beverages and Starbucks Coffee Company. Currently, we have presence in 30 cities with over 230 stores through a network of over 2,300+ passionate partners (employees). Our core business is more than just coffee. We are in the people business selling coffee. And we know our success depends on the people we hire, retain and develop.</p><p>Our mission statement – “To inspire and nurture the human spirit – one person, one cup and one neighbourhood at a time” and core values are the roots of our culture and serve as guidepost for our partners. We’re called partners, because it’s not just a job, it’s our passion. Together, we embrace diversity to create a place where each of us can be ourselves. We always treat each other with respect and dignity. And we hold each other to that standard.</p><h4><b>Purpose and Scope of position</b></h4><p><strong>This position contributes to our success by:</strong></p><ul><li>Assisting the store manager in executing store operations during scheduled shifts.</li><li> This job deploys partners and delegates tasks so that partners can create and maintain the Starbucks Experience for our customers.</li><li>The incumbent is responsible for modelling and acting in accordance with TATA Starbucks guiding principles</li></ul><h4><b>Competencies</b></h4>
Achieving ResultsHelping Others SucceedLiving Our Misson And ValuesWinning With IntegrityMaking Every Customer Feel SpecialWorking Together<h4><b>Summary of Key Responsibilities</b></h4><ul><li>Responsibilities and essential job functions include but are not limited to the following:</li><li>Acts with integrity, honesty, and knowledge that promote the culture and values of TATA Starbucks.</li><li> Anticipates customer and store needs by constantly evaluating environment and customers for cues.</li><li>Maintains a calm demeanour during periods of high volume or unusual events to keep store operating to the prescribed standard so as to set a positive example for the shift team.</li><li>Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.</li><li>Provides feedback to store manager on partner performance during shift.</li><li>Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager.</li><li>Creates a positive learning environment by providing clear, specific, timely and respectful coaching and feedback to partners on shift to ensure operational excellence and to improve partner performance.</li><li>Delivers legendary customer service to all customers by acting with a ‘customer comes first’ attitude and connecting with the customer. Discovers and responds to customer needs.</li><li>Develops positive relationships with shift team by understanding and addressing individual motivation, needs and concerns.</li><li>Executes store operations during scheduled shifts. Organizes opening and closing duties as assigned.</li><li>Follows TATA Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift.</li><li>Follows all cash management and cash register policies and ensures proper cash management practices are followed by shift team.</li><li>Follows up with baristas during the shift to ensure the delivery of legendary customer service for all customers.</li><li>Maintains regular and consistent attendance and punctuality.</li><li>Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards.</li><li>Follows health, safety and sanitation guidelines for all products.</li><li>Recognizes and reinforces individual and team accomplishments by using existing organizational tools and by collaborating with the store manager to find new, creative, and effective methods of recognition.</li><li>Maintaining cleanliness throughout the store by regularly cleaning and sanitizing all areas as required.</li></ul><h4><b>Summary of Experience &amp; Education</b></h4><ul><li>Minimum 1 year of experience of handling a team in a retail setup</li><li>Minimum education qualification – 12th / Diploma +</li></ul><h4>Experience Level</h4>Entry Level

<p>Store Manager</p><span class="rtltextaligneligible" data-careersite-propertyid="description" itemprop="description" lang="en-GB" xml:lang="en-GB"> <span class="jobdescription"> <p> store lead Now Brewing – Talent Seekers! #tobeapartner From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee but also connection. We are a neighborhood gathering place, a part of your daily routine. Get to know us and you will see: we are so much more than what we brew. We call our employees ‘partners’ because we are all partners in shared success. We are known to develop and support partners who are guided by the passion of providing service to others. Wemake sure everything we do is through the lens of humanity—from our commitment to the highest-quality coffee in the world, to the way we engage with our customers and communities to do business responsibly. Our Mission: With every cup, with every conversation, with every community – we nurturethe limitless possibilities of human connection. Job Summary and Mission This job contributes to Starbucks success by leading a team of store partners to create and maintain the Starbucks Experience for our customers and partners. The store lead is required to regularly and customarily exercise discretion in managing the overall operation of the store. In particular, a majority of time is spent supervising and directing the workforce, making staffing decisions (i.e., hiring, training, evaluating, disciplining, discharging, staffing and scheduling), ensuring customer satisfaction and product quality, managing the store's financial performance, and managing safety and security within the store. The incumbent is responsible for modeling and acting in accordance with Starbucks guiding principles. Summary of Key Responsibilities Responsibilities and essential job functions include but are not limited to: Leadership – Setting the goals for the work group, developing organizational capability, and modeling how we work together • Manages with integrity, honesty and knowledge that promote the culture, values and mission of Tata Starbucks • Drives the implementation of company programs by developing action plans and directly motivating and instructing the store team to implement them to meet operational and organizational objectives. Plans, identifies, communicates, and delegates appropriate responsibilities and practices to store partners to ensure smooth flow of operations • Displays a customer comes first attitude by training and holding partners accountable for delivering legendary customer service • Demonstrates a calm demeanor during periods of high volume or unusual events and manages smooth transitions thereafter to keep store operating to standard and to set a positive example for the store team Planning and Execution – Developing strategic and operational plans for the work group,managing execution and measuring results • Utilizes existing tools to identify and prioritize communications and regularly uses discretion to filter communications to the store team; communicates clearly, concisely and accurately in order to ensure effective store operations • Monitors and manages store staffing levels to ensure partner development and talentacquisition to achieve and maintain store operational requirements • Completes store operational requirements by scheduling and assigning partners, following up on work results Business Requirements – Providing functional expertise and executing functional responsibilities • Uses all operational tools to plan for and achieve operational excellence in the store; tools include Automated Labour Scheduling, Monthly Status Report, Quarterly Business Review, cash management and inventory management. Utilizes management information tools and analyzes financial reports to identify and address trends and issues in store performance. Analyses sales figures and forecasting future sales volumes to maximise profits. Page | 2 • Uses discretion in accessing external resources to support store operations and to execute district and regional initiatives; resources include Partner Resources, Marketing, Partner &amp; Asset Protection, Food &amp; Beverage / Product &amp; Marketing &amp; Coffee. Maintains awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what local competitors are doing. • Identifies current and future customer requirements by establishing rapport with customers and other partners who are in a position to understand service requirements. Solicits customer feedback and proactively researches local markets to understand customer and community needs • Achieves financial objectives based on the annual budget; scheduling expenditures; analyzing variances; initiating corrective actions. Manage store revenue, including cash handling, deposit reconciliation and delivery of deposits to bank • Ensures availability of merchandise and services by approving contracts, maintaining inventories. Manages stock levels and making key decisions about stock control • Ensures standards for quality, customer service and health and safety are met. Partner Development &amp; Team Building – Providing partners with coaching, feedback and developmental opportunities and building effective teams • Actively manages store partners by regularly conducting performance assessments, providing feedback, and setting challenging goals to improve partner performance; manages ongoing partner performance using performance management tools to support organizational objectives • Develops and maintains positive relationships with partners by understanding andaddressing individual motivation, cultural nuances, needs and concerns to challenge/motivate/inspire team members to achieve business results. Demonstrate management principles &amp; practices to create &amp; maintain a successful team environment where partners feel values &amp; respected • Ensures partners and team members adhere to legal and operational compliance requirements • Recognizes and reinforces individual and team accomplishments by using existing organizational tools and programs as well as by finding new, creative, and effective methodsof recognition • Exhibits a willingness and desire to share coffee knowledge, drive coffee conversation through stories with others and creates a culture of coffee appreciation • Interviewing &amp; training partners, planning, assigning and directing work. • Conduct goal setting, appraising and review performance to achieve organisations goals • Addressing complaints &amp; resolving problems &amp; conduct regular store meetings Summary of Experience • Progressive responsibility in a retail or restaurant environment – 3 years • Experience in analyzing financial reports and supervision- 1 year Required Knowledge, Skills and Abilities • Strong operational skills to operate in a customer-service environment &amp; manage multiple situations simultaneously • Ability to manage in a fast-paced environment with interpersonal skills including effective communication • Ability to manage resources to ensure that established service levels are achieved at all times • Knowledge of customer service techniques and supervisory practices and procedures • Strong organization, planning &amp; prioritizing workload, problem solving &amp; team building skills with leadership skills to coach &amp; mentor others Competencies • Living our Mission &amp; values • Helping others succeed • Achieving results • Winning with integrity Let us give you the opportunity to be part of something bigger than yourself. It is time for you #tobeapartner. Apply today </p> </span> </span>

<p>Apprentice</p><h4><b>About Starbucks India</b></h4><p>Starbucks India is a 50:50 Joint Venture between Tata Consumer Products and Starbucks Corporation. Currently, we have presence in 80+ cities with 500+ stores through a network of over 4,300+ passionate partners (employees). Our core business is more than just coffee. We are in the people business selling coffee. And we know our success depends on the people we hire, retain and develop. Our mission statement – “To be the premier purveyor of the finest coffee in the world, inspiring and nurturing the human spirit — one person, one cup and one neighborhood at a time” and core values are the roots of our culture and serve as guidepost for our partners. We’re called partners, because it’s not just a job, it’s our passion. Together, we embrace diversity to create a place where each of us can be ourselves. We always treat each other with respect and dignity. And we hold each other to that standard.</p><h4><b>Apprentice Program Summary </b></h4><p>An apprenticeship is on the job training, designed to help apprentice develop their skills and achieve a nationally recognized standard. Apprentices get opportunity to gain practical work experience and develop skills including communication skills, customer service orientation, teamwork, professionalism &amp; work ethics</p><h4><b>Job Role</b></h4><p><span>Retail Trainee Associate</span></p><h4><b>Eligibility</b></h4><ul><li>Only Freshers are eligible.</li><li>Minimum 18 years of age.</li><li>Minimum education qualification – 12th/Diploma for 6 months Apprenticeship / graduation in any field for 12 months Apprenticeship</li><li>Valid Aadhar (National Identity) card</li></ul><h4><b>Program Framework</b></h4><ul><li>6 month &amp; 12 months of Paid Apprenticeship with on-the-job training for 12th completed and graduate freshers respectively</li><li>9 hours (including 1hour break) per day and 5 days working</li><li>Online Assessment at the end of the Apprenticeship Program</li><li>Government recognized &amp; Starbucks co-branded certificate on successful completion of the program</li></ul><h4><b>Scope of Training</b></h4><ul><li><span><span>Providing legendary customer service to all customers</span></span></li><li><span><span>Creating the Starbucks Experience for our customers by providing customers with prompt service, quality beverages and products, and maintaining a clean and comfortable store environment.</span></span></li><li><span><span>Apprentice is responsible for modelling and acting in accordance with TATA Starbucks guiding principles.</span></span></li></ul><h4>Experience Level</h4>Entry Level

Retail Assistant

<p>Store Management Trainee</p><span class="rtltextaligneligible" data-careersite-propertyid="description" itemprop="description" lang="en-GB" xml:lang="en-GB"> <span class="jobdescription"> <div> <div> <div> <h4> <b> About Starbucks India </b> </h4> </div> <div> <p> Starbucks India is a 50:50 Joint Venture between Tata Global Beverages and Starbucks Coffee Company. Currently, we have presence in 8 cities with over 125 stores through a network of over 1,800+ passionate partners (employees). Our core business is more than just coffee. We are in the people business selling coffee. And we know our success depends on the people we hire, retain and develop. </p> <p> Our mission statement – “To inspire and nurture the human spirit – one person, one cup and one neighbourhood at a time” and core values are the roots of our culture and serve as guidepost for our partners. We’re called partners, because it’s not just a job, it’s our passion. Together, we embrace diversity to create a place where each of us can be ourselves. We always treat each other with respect and dignity. And we hold each other to that standard. </p> </div> </div> <div> <div> <h4> <b> Purpose and Scope of position </b> </h4> </div> <div> </div> </div> <div> <div> <h4> <b> Summary of Key Responsibilities </b> </h4> </div> <div> </div> </div> <div> <div> <h4> <b> Competencies </b> </h4> </div> <div> </div> </div> <div> <div> <h4> <b> Summary of Experience &amp; Education </b> </h4> </div> <div> </div> </div> </div> </span> </span>

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Tata Starbucks Private Limited Jobs - 257 Verified Vacancies

Shift Supervisor

Shift Supervisor

Apprentice

Store Manager

Shift Supervisor

Barista

Barista

Assistant Store Manager

Shift Supervisor

Apprentice

Assistant Store Manager

Shift Supervisor

Apprentice

Shift Supervisor

Shift Supervisor

Store Manager

Barista

Store Manager

Shift Supervisor

Barista

Shift Supervisor

Retail Assistant

Barista

Barista

Store Manager