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Chattuvapara

Ambayathode

Automobile Technician


About the Client:
Our client is a leading Indian multinational ride-sharing company with operations in various business verticals including financial services and cloud kitchens.

Role: Automobile Technician

Roles and Responsibilities:
Customer Handling
Warmly welcome and assist customers with service requests
Gather and update customer feedback in the system
Engage in effective communication with customers regarding repair updates
Diagnosis
Analyze and diagnose scooters to determine necessary repairs
Document diagnosis reports in the Workshop Management System (Getafix)
Perform and inspect repairs on vehicles based on customer requirements
System Handling
Track customer complaints in Zendesk and maintain real-time updates in the system
Utilize Workshop Management System (Getafix) with full adherence
Timely update operational status and ETA in CRM and WMS systems
Conduct deep diagnosis of scooter health in the Telematics Command Centre
Technical Repairs
Possess comprehensive knowledge of OLA Scooter and its technical aspects
Capable of repairing/replacing all scooter parts
Stay updated on OLA technical curriculum and EV news bulletins
Process and Operational
Adhere to processes at the Experience Centre and ensure clear bay markings for vehicles/scooters
Handle invoicing and payment collections
Maintain service bays in a clean and serviceable condition
Parts Operation
Conduct inventory audits and ensure alignment of system and physical inventory
Perform Goods Receipt Note (GRN) and manage inventory at the Experience Centre
Manage warranty part reverse logistics to the main workshop
Safety and Compliance
Adhere to uniform and protective gear requirements during scooter repairs
Properly use protective gear and handle tool kits during repairs
Ensure availability and readiness of fire-fighting equipment



RequirementsQualification- Only Graduate/Diploma (10+2+3)
Pass out Year should be between 2020-2024
Only Fresher Male Candidates are eligible

BenefitsSalary - 
Diploma: 
16K take home

Graduate:
17.5K take home


2Coms Consulting Pvt Ltd.

EV Service Technician

Arabi

11-May-2025 - Apply for 2 Technician Jobs in Kannur on apna. Register for Free & find Technician Job Openings in Kannur ✓ Work from Home ✓ Online

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