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Peelamedu

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Vkk Menon Road

Outbound Calls:
Place outbound calls to prospective customers using a prepared script to introduce our products/services and generate interest.
Customer Engagement: Build and maintain positive customer relationships through effective communication and follow-up.
Lead Generation:
Identify and qualify potential leads, gather information, and update the customer database with accurate details.
Product/Service Knowledge:
 Develop a deep understanding of our products/services to effectively answer customer queries and provide relevant information.
Sales Targets:
Meet or exceed daily/weekly/monthly sales targets and contribute to the overall success of the sales team.
Customer Support:
Address customer inquiries, resolve issues, and provide assistance in a professional and timely manner.
Documentation:
Maintain accurate and up-to-date records of customer interactions and transactions.
Team Collaboration:
Collaborate with team members and other departments to ensure a seamless customer experience.

Qualifications:
Excellent Communication Skills:
Strong verbal communication and active listening skills.
Sales Aptitude: Previous experience in sales or telemarketing is a plus.
Customer Focus: A customer-centric approach with the ability to empathize and understand customer needs.
Adaptability: Ability to adapt to changing situations and handle pressure.
Persistence: Demonstrated ability to overcome objections and achieve sales goals.
Computer Skills: Basic computer skills and familiarity with CRM software.
Professionalism: Maintain a professional demeanor and represent the company in a positive light.



Worthyten Recommerce Private Limited

Telecaller

Outbound Calling:

Make outbound calls to potential customers from the provided leads or databases.
Introduce products or services and explain their benefits.
Generate interest and secure appointments or sales.

Lead Generation:

Identify and qualify leads through telephonic conversations.
Gather relevant information about the prospect and update the CRM system.

Product/Service Knowledge:

Develop a deep understanding of the company's products or services.
Stay updated on product/service features, pricing, and promotions.

Customer Engagement:

Engage with existing customers for upselling, cross-selling, or gathering feedback.
Address customer inquiries and resolve concerns over the phone.

Sales Targets:

Work towards achieving or exceeding set sales targets.
Follow up on leads and maintain a consistent sales pipeline.

Record Keeping:

Maintain accurate and up-to-date records of calls, interactions, and outcomes in the CRM system.

Script Adherence:

Adhere to provided scripts or guidelines while making calls.
Customize communication based on customer responses.

Team Collaboration:

Coordinate with sales and marketing teams to align telecalling efforts with overall business goals.
Provide feedback on customer responses and market trends.

Qualifications:

High school diploma or equivalent; additional education in sales or marketing is a plus.
Proven experience in telecalling, telemarketing, or a related role.
Excellent communication and interpersonal skills.
Familiarity with CRM software and telephony systems.
Ability to work in a target-driven environment.
Positive attitude and resilience in handling rejection.


Telecalling Executive

10-Dec-2023 - Apply for 2 Telecalling / BPO / Telesales Jobs in Peelamedu, Coimbatore on apna. Register for Free & find Telecalling / BPO / Telesales Job Openings in Peelamedu ✓ Work from Home ✓ Online

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