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Relationship Manager-LAP-Loan Against Property-SalesRelationship Manager-Loan Against Property 



Location
Mumbai


Reporting Relationships
Area Sales Manager



      The ‘Loan Against Property (LAP)’ Business vertical is the part of ‘Secured Assets’ division of the Consumer Bank. This vertical specializes in acquiring retail customers for funding against Residential, Commercial &amp; Industrial Properties. We also provide loans for purchase of Commercial Properties and funding with Lease Rental Discounting. The target customer segment is small &amp; medium traders, manufacturers &amp; service provides and self-employed professionals. We have recently started funding Salaried customers also. The vertical has Pan India presence with coverage in most of the major towns of the country. The Sales team comprises Relationship Managers (RMs) who are responsible for acquiring LAP customers from various channels i.e. Direct Marketing Agents, Direct Sales Teams, Branch Banking &amp; Other Group Businesses etc.  Job Role:   <ul><li>Manage sales for Loan against Property business from cross channel and open market</li><li>Ensure unilateral growth by adding new Branches</li><li>Manage and grow the Direct Sales team and focus on increased Productivity</li><li>Marketing and encashing catchment areas</li><li>Meeting HNI clients and explaining various products related to Loan against property/HF/ Working capital.</li><li>Responsible for Builder relations and Builder Tie Ups to focus on Primary Markets</li><li>Responsible for Project approvals of Builders</li><li>Ensure additional revenue generation through cross sell &amp; Multi selling of Insurance, CASA , Credit Cards   etc.</li><li>Training &amp; Development of the DST Team and DSAs</li><li>Liasoning with Internal teams for business like Credit, Legal, Technical, RCU &amp; Operations</li><li>Responsible for end to end processing of the case and updating the status of the same to the customers.</li><li>Ensuring Top Class service for Customers for better NPS Scores</li><li>Experience in SECURED LOAN SALES is Must</li></ul>    <ul><li>Qualification - Graduate / MBA</li></ul>Skills &amp; Experience –<ul><li>Minimum 3 years work experience in Home Loan /Mortgage Sales with DMA/DST/Bank Branches</li><li>Customer relationship management skills</li><li>Sales and service orientation</li></ul>  <h4>Experience Level</h4>Mid Level

Kotak Mahindra Bank

Relationship Manager-Bharat Business-Bharat Business Loans-SalesThe Relationship Manager – LAP &amp; Affordable Loans is responsible for sourcing new customers and managing existing relationships to grow the Loan Against Property (LAP) and Affordable Housing Loan portfolio. The role involves business development, credit analysis, and providing exceptional customer service to ensure high customer satisfaction and retention<ul><li>Business Development:<ul><li>Source new clients through market visits, channel partners, and referrals.</li><li>Promote LAP and affordable home loan products in the assigned territory.</li><li>Build and maintain relationships with key stakeholders like builders, real estate agents, and DSA partners.</li></ul></li><li>Customer Relationship Management:<ul><li>Manage customer lifecycle from lead generation to loan disbursement.</li><li>Handle client queries and ensure timely resolution.</li><li>Regularly follow up with existing customers for renewals, cross-sell opportunities, and referrals.</li></ul></li><li>Credit Assessment:<ul><li>Conduct initial credit evaluation and financial analysis of customers.</li><li>Ensure compliance with company’s risk policy and documentation standards.</li><li>Liaise with credit and operations teams to ensure smooth processing and disbursement of loans.</li></ul></li><li>Sales Target Achievement:<ul><li>Achieve monthly and quarterly sales targets for LAP and affordable loans.</li><li>Monitor performance and proactively take corrective actions to ensure goals are met.</li></ul></li><li>Market Intelligence:<ul><li>Keep abreast of market trends, competitor products, and pricing strategies.</li><li>Provide feedback and insights to the product and marketing teams.</li></ul></li></ul><ul><li>Bachelor’s degree in Business Administration, Finance, or related field (MBA preferred)</li><li>2-5 years of experience in sales of LAP, home loans, or affordable housing loans</li><li>Knowledge of local market and customer base</li><li>Understanding of lending norms, credit assessment, and compliance </li><li>Strong interpersonal and communication skills</li><li>Proven sales and negotiation abilities</li><li>Customer-centric mindset</li><li>Ability to work independently and in a team</li><li>Good knowledge of financial documents and credit underwriting</li></ul><h4>Experience Level</h4>Mid Level

Relationship Manager-Affluent-Priority-Regional salesAffluent Relationship Manager JDJob Role- <ul><li>Develop new and existing HNI customer relationships for Priority Business by in - depth profiling of the client to identify opportunities and match these opportunities to products/solutions provided by the Kotak Group.</li><li>Generate business actions across liabilities, assets and fee products to sustain and achieve growth in relationship value, revenues and client stickiness.</li><li>Formulate and implement the sales plan to acquire new HNI clients and increase the customer base.</li><li>Use investment expertise to conduct client portfolio reviews and showcase products as per client’s requirements.</li><li>Ensure client contactability at all times through regular connect with them in weekly/monthly calls.</li><li>Resolve client queries for the managed book within the specified TAT.</li><li>Plan and conduct special sales initiatives and events for prospective and existing clients.</li><li>Endure adherence to all bank and regulatory processes at all times.</li></ul>Job Requirement: <ul><li>Aptitude to deliver high quality customer service by using organization and interpersonal skills.</li><li>Decision making skills with strong sense of ownership.</li><li>Experience in portfolio management, building and maintaining HNI customer relationships.</li></ul> <h4>Experience Level</h4>Mid Level

Relationship Manager-AGRI-FIN-TRACTOR LOANS AND RETAIL(TFE)-Marketing Branches Operations. The ideal candidate should possess strong interpersonal skills, financial acumen, and a deep understanding of local markets and customer needs. This is a field-intensive role (80% field, 20% office) requiring strong networking, negotiation, and follow-up capabilities. Candidates must be tech-savvy and committed to delivering results with speed, scale, and skill.Source working capital loans for Agri-related, food processing, and MSME industries Ensure monthly disbursements with ticket sizes ranging from ₹2 crore to ₹25 crore Achieve a minimum of 3 new cases per month and meet at least 2 new leads daily Build and manage relationships with CAs, financial consultants, DMAs, and Kotak Bank branches Collaborate with internal teams (credit, trade finance, CMS, treasury, legal, operations) for seamless service delivery Maintain strong follow-up and ensure timely resolution of customer requirements and complaints Understand and evaluate financial documents including balance sheets and P&amp;L statements Leverage knowledge of propertyLegal aspects for mortgage-based lending Maintain accurate documentation and reporting of business activities Operate with the mantra of “Speed, Scale, and Skill” in all business efforts<h4>Experience Level</h4>Mid Level

Relationship Manager - HF-HOUSING FINANCE-SalesJob role:<ul><li>Manage sales and distribution through the cross channel and open market channels</li><li>Ensure unilateral growth by adding new DSAs / Branches</li><li>Manage and grow the Direct Sales team and focus on increased Productivity</li><li>Marketing and encashing catchment areas</li><li>Meeting HNI clients and explaining various products related to Loan against property/HF</li><li>Responsible for Builder relations and Builder Tie Ups to focus on Primary Markets</li><li>Responsible for Project approvals of Builders</li><li>Ensure additional revenue generation through cross – sell &amp; Multi selling of Insurance, CASA , Credit Cards etc.</li><li>Training &amp; Development of the DST Team and DSAs</li><li>Liasoning with Internal teams for business like Credit, Legal, Technical, RCU &amp; Operations</li><li>Responsible for end to end processing of the case and updating the status of the same to the customers.</li><li>Ensuring Top Class service for Customers for better NPS Scores</li></ul> <ul><li>Manage sales and distribution through the cross channel and open market channels</li><li>Ensure unilateral growth by adding new DSAs / Branches</li><li>Manage and grow the Direct Sales team and focus on increased Productivity</li><li>Marketing and encashing catchment areas</li><li>Meeting HNI clients and explaining various products related to Loan against property/HF</li><li>Responsible for Builder relations and Builder Tie Ups to focus on Primary Markets</li><li>Responsible for Project approvals of Builders</li><li>Ensure additional revenue generation through cross – sell &amp; Multi selling of Insurance, CASA , Credit Cards etc.</li><li>Training &amp; Development of the DST Team and DSAs</li><li>Liasoning with Internal teams for business like Credit, Legal, Technical, RCU &amp; Operations</li><li>Responsible for end to end processing of the case and updating the status of the same to the customers.</li><li>Ensuring Top Class service for Customers for better NPS Scores</li></ul><ul><li>Candidate worked in Kolkata</li><li>Relevant HL/Mortgage experience atleast 2 to 7 years </li><li>Age between 25 to 35 years</li><li>Graduate / Post Graduate </li></ul><h4>Experience Level</h4>Mid Level

Relationship Manager-Loan Against Property (LAP)-SalesJob Description Job Title: Relationship Manager – LAPDesignation: ManagerDepartment: Sales – Loan Against PropertyReporting to: Area Sales ManagerLocation: [Specify Location]About Kotak Mahindra Prime Ltd.Kotak Mahindra Prime Ltd., a subsidiary of Kotak Mahindra Bank, is one of India’s leading non-banking financial companies (NBFCs), focused on vehicle and asset-backed financing solutions. Operating in a highly competitive NBFC ecosystem, we are committed to delivering fast, flexible, and customer-centric lending solutions.Role ObjectiveTo drive growth in the Loan Against Property (LAP) business by sourcing high-quality cases through DSA (Direct Selling Agent) channels, ensuring portfolio health, and building strong market relationships.Key ResponsibilitiesBusiness Sourcing: - Acquire LAP customers through DSA channels while adhering to internal policies and external regulatory guidelines. - Identify and onboard high-potential DSAs and maintain strong working relationships.Sales &amp; Target Achievement: - Meet or exceed assigned monthly and quarterly disbursement and fee income targets. - Monitor and drive business volumes in a competitive market, maintaining a healthy pipeline.Credit &amp; Risk Coordination: - Liaise with credit and operations teams to ensure smooth file processing and disbursal. - Perform initial screening of customer financials and property documents before file submission.Market Intelligence &amp; Relationship Management: - Track competitor offerings, pricing, and market dynamics. - Maintain strong relationships with DSAs, customers, and internal stakeholders.Compliance &amp; Documentation: - Ensure thorough KYC, property valuation, and legal documentation as per company standards. - Adhere to audit requirements, regulatory norms, and internal processes.  Candidate ProfileEducation: Graduate (minimum qualification)Experience: Minimum 3 years of relevant experience in LAP/Home Loan/SME Lending in the Banking or NBFC sector as a full-time permanent employee.Skills: - Strong relationship management and interpersonal skills - Understanding of secured lending and property-related documentation - High level of self-motivation with a go-getter attitude - Comfortable working in a high-performance, target-driven environmentWhat We Look For• A professional who is passionate about sales and willing to go above and beyond. • Someone who can thrive in a fast-paced, competitive landscape with a solution-oriented mindset.<h4>Experience Level</h4>Mid Level

Relationship Manager-Bharat Business-Bharat Business Loans-SalesJD - Relationship Manager-Bharat BusinessThe Relationship Manager – LAP &amp; Affordable Loans is responsible for sourcing new customers and managing existing relationships to grow the Loan Against Property (LAP) and Affordable Housing Loan portfolio. The role involves business development, credit analysis, and providing exceptional customer service to ensure high customer satisfaction and retention. ________________________________________ Key Responsibilities: •    Business Development: o    Source new clients through market visits, channel partners, and referrals. o    Promote LAP and affordable home loan products in the assigned territory. o    Build and maintain relationships with key stakeholders like builders, real estate agents, and DSA partners. •    Customer Relationship Management: o    Manage customer lifecycle from lead generation to loan disbursement. o    Handle client queries and ensure timely resolution. o    Regularly follow up with existing customers for renewals, cross-sell opportunities, and referrals. •    Credit Assessment: o    Conduct initial credit evaluation and financial analysis of customers. o    Ensure compliance with company’s risk policy and documentation standards. o    Liaise with credit and operations teams to ensure smooth processing and disbursement of loans. •    Sales Target Achievement: o    Achieve monthly and quarterly sales targets for LAP and affordable loans. o    Monitor performance and proactively take corrective actions to ensure goals are met. •    Market Intelligence: o    Keep abreast of market trends, competitor products, and pricing strategies. o    Provide feedback and insights to the product and marketing teams. Skills Required: •    Strong interpersonal and communication skills •    Proven sales and negotiation abilities •    Customer-centric mindset •    Ability to work independently and in a team Good knowledge of financial documents and credit underwriting <h4>Experience Level</h4>Mid Level

Relationship Manager-LAP-Loan Against Property-SalesAs a Relationship Manager in the LAP Sales department, you will play a crucial role in driving the bank's LAP business. Your primary focus will be on acquiring new customers, cross-selling bank products, and ensuring customer satisfaction. You will be expected to work closely with the bank's relationship teams to deliver an exceptional customer experience.
<ul><li> Build and maintain strong relationships with customers to understand their financial needs and goals.</li><li> Achieve and exceed sales targets for LAP products.</li><li> Cross-sell other bank products and services to existing customers.</li><li> Provide excellent customer service and ensure a positive customer experience.</li><li> Stay updated on market trends and competitor offerings to offer tailored solutions.</li><li> Collaborate with internal teams to streamline the loan application process.</li><li> Conduct thorough financial assessments of customers' loan applications.</li><li> Maintain accurate records and documentation for all loan transactions.</li><li> Ensure compliance with all relevant regulations and policies.</li><li> Attend training sessions and workshops to enhance professional skills.</li></ul><ul><li> Bachelor's degree in Business, Finance, or a related field.</li><li> Minimum 2 years of experience in sales or relationship management, preferably in the banking industry.</li><li> Strong communication and interpersonal skills.</li><li> Ability to build rapport and establish trust with customers.</li><li> Excellent customer service orientation.</li><li> Proficiency in using MS Office and CRM software.</li><li> Analytical skills to interpret financial data and market trends.</li><li> Self-motivated and results-driven approach.</li><li> Strong work ethic and attention to detail.</li><li> Willingness to travel for business purposes.</li></ul><h4>Experience Level</h4>Mid Level

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