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Rashtrapati Bhavan

Star Mall Nh-48 Gurgaon

Job Description: Financial Analyst / Equity & Crypto Trading Specialist Location: Transcom, GGN Sec 30 Department: Customer Support (Finance & Investment) Role Type: Full-time Experience: At least 6 months of relevant exp is mandatory Education: Graduate &undergraduate both can apply Role Overview We are seeking a highly skilled Financial Analyst with strong expertise in cryptocurrency, equity markets, ETFs, mutual funds, wealth management, and trade settlements. The ideal candidate will have hands-on experience in trading, corporate actions, taxation, and investment advisory, along with solid knowledge of NISM compliance. This role involves market analysis, trade processing, and supporting investment clients with high-quality financial insights.
Clearance & Settlement / Trade Operations & Settlements  Execute and monitor equity, ETF, and crypto trades as per client or internal mandates.  Coordinate with exchanges, brokers, and custodians to ensure timely and accurate trade settlement.  Reconcile trades, positions, and funds, ensuring all breaks or mismatches are resolved promptly.  Monitor settlement cycles (T+1/T+2) and manage exceptions or pending trades.  Ensure all activities comply with NISM guidelines, regulatory requirements, and internal controls.  Maintain accurate records and reports for audit, compliance, and internal review.  Handle trade processing, trade settlements, and equity settlements across markets
Required Skills & Qualifications  Strong knowledge of stocks, ETFs, crypto markets, mutual funds, and wealth management.  Experience in trade settlements, equity settlement, and operational risk.  Familiarity with NISM certifications (e.g., Equity Derivatives, Mutual Funds).  Analytical mindset with strong Excel/financial modelling skills.  Understanding of taxation for equity and crypto transactions.  Excellent communication, problem-solving, and stakeholder management skills.  Prior experience in corporate actions, trade processing, or equity dealing.


Financial Analyst

Maruti Udyog Gate 1 Gurgaon

Process: International BFSI
Job Title: Customer Success Associate*
Work Mode: Work From Office

Job Overview
We are hiring skilled Chat Support Executives for an international process. The role involves handling customer queries through live chat, providing accurate resolutions, and maintaining high-quality service standards while adhering to SLA and compliance guidelines.

Key Responsibilities
Handle multiple customer chats simultaneously
Manage minimum 2 concurrent chats
Provide accurate and timely resolutions
Maintain chat quality and SLA standards
Document all customer interactions properly

Eligibility Criteria
Qualification: Undergraduate/Graduate both
Experience: Minimum 6 months BPO 
Communication: Excellent written English
No MTI / RTI
Ready for immediate interview and joining

Interview Process
HR Round
Operations Round

Salary Structure
CTC: Up to ₹32,000

Work Details
5 Days Working
Rotational Week Off
Rotational Shifts

Work Location
Gurugram Sector 30 (Work From Office)

Benefits & Perks
Both-side cab facility (within hiring zone)
International BFSI exposure
Structured training & career growth opportunities


Customer Support Executive

Gandhi Nagar Mod

Mansrower

📢 Hiring: Customer Support Executive (International Voice Process)

🏢 Company: Transcom
 📍 Location: Mansarovar, Jaipur

💼 Job Role:
 Customer Support Executive handling international customer queries through voice calls and providing proper solutions.

💰 Salary: Up to ₹34,000 CTC

🕒 Working Days:
 5.5 Days Working (Rotational Shifts & Rotational Offs)

🚕 Cab Facility:
 • Cab available in odd hours for female employees
 • ₹180 per day cab allowance for male employees

🎓 Eligibility:
 • Any Graduate / Undergraduate
 • Minimum 6 Months BPO / Customer Support Experience (E-commerce preferred)
🗣 Versant Requirement:
 • C1 US Voice Versant

⭐ Key Skills Required:
 • Excellent English Communication Skills
 • International Voice Process Experience
 • Customer Support & Call Handling
 • Problem Solving Ability
 • Active Listening Skills
 • Customer Query Resolution

📝 Interview Rounds:
 HR → Operations → Client


Santoshi Mata Chowk

Satav Vasti

Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.
Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
Engaging in active listening with callers, confirming or clarifying information, and diffusing angry clients, as needed.
Building lasting relationships with clients and other call centre team members based on trust and reliability.
Utilizing software, databases, scripts, and tools appropriately.
Understanding and striving to meet or exceed call centre metrics while providing excellent consistent customer service.
Taking part in training and other learning opportunities to expand knowledge of company and position.
Adhering to all company policies and procedures.



Customer Care Executive

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Transcom Jobs - 4 Verified Vacancies

Financial Analyst

Customer Support Executive

Customer Support Executive

Customer Care Executive