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College Square

Salt Lake City Sector 5

Northern IT Services

Telecaller

We are looking for a Customer Care Executive to join our team at Woodrock Infotech Private Limited to handle customer support and conduct customer surveys. The role offers an attractive in-hand salary of ₹8000 - ₹9000 and opportunities for growth.
Key Responsibilities:
Conduct customer surveys and collect feedback in a professional manner.
Handle customer interactions and provide assistance as needed.
Address customer queries, resolve basic concerns, and escalate issues when necessary.
Maintain accurate records of customer responses and interactions.
Meet daily and weekly performance targets while ensuring quality standards.

Job Requirements:
Minimum qualification: 12th Pass
Experience: 0 – 1 year
Comfortable with 6 days working during the Day shift
Must have a laptop/desktop, Wi-Fi connection, and headset
Responsible for taking customer surveys, providing support, resolving minor issues, and escalating complex ones when required.



Woodrock Infotech Private Limited

Bengali Survey Executive

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Bengali Survey Executive

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