Badlapur West

Mumbai

Rohidas Patil Institute of Management Studies, Thane

Marketing

B.Com

Viva College, Vasai

Accounting and Finance

Sales & BD

E-Commerce

ACCOUNT MANAGER (Sales) - Corporate Sales
      From August 2016 to September 2021
Duties :  
1.	Build and maintain strong relationships with existing clients to ensure customer satisfaction, loyalty, and retention.
2.	Managed and strengthened relationships with Enterprise & SME accounts across India.
3.	Serve as the primary point of contact for clients, providing timely and effective communication, resolving issues, and ensuring client needs are met.
4.	Deliver exceptional customer service to build trust, loyalty, and long-term relationships with clients.
5.	Increase business volume from assigned clients through cross-selling and upselling.
6.	Resolved customer escalations, ensuring high-level customer satisfaction and retention.
7.	Successfully met monthly sales and AR collection targets through organized follow-ups with customers.
8.	Prepared and submitted sales projections and achievements.
9.	Analyzed daily sales reports to implement strategies for maximizing order bookings.
10.	Coordinated with internal departments for seamless order fulfillment and delivery.
11.	Training new colleagues to understand the system effectively.
12.	Utilized Salesforce CRM to track customer interactions and sales pipelines.

BUSINESS DEVELOPMENT MANAGER
       From August 2016 to December 2016 (After that promoted as Account Manager -Sales)
Duties :  
1.	Identified and acquired new B2B customers through strategic cold calling and networking.
2.	Developed sales pipelines and led negotiations to close deals successfully.
3.	Maintained strong business relationships to generate repeat opportunities.
Website  - www.workstore.in

Account Manager

specific

Account Manager (Sales)

Workstore Limited

Enterprise & B2B Sales

Inside Sales

Sales Management

Computer & Network Security

Acquire new customers.
• Make new cold calls (B2B) to new customers to explore business opportunities.
• Identify decision makers within an organization and take initiative to arrange call or meeting to 
discuss.
• Achieving sales targets.
• Create a sales pipeline.
• Send quotation, Active negotiation with the client to close the discussion successfully.
• Using CRM as an active working tool.
Website - www.powerpointcart.com

Customer Relationship Manager

Commercial Electricity & Power

Power Point Cartridges Pvt Ltd

Others

• Acquire new customers on Global Scale.
• Selling our subscription plan of tenders to the international and national clients.
• Follow up with the client for the payment.
• Handling and issuing all the documentations for the payments (Invoice, Commercial Invoice, and 
Agreements of services)
• Achieving sales targets.
• Create a sales pipeline.
• Handling the entire operations from generating Lead to successfully closing the deal.
• Keeping active track with client for satisfactory post sales services.
• Using CRM and ERP as an active working tool.
Website - www.global.tendertiger.com

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