Back Office Executive

Shree Unique Barscan Solution

Shahibag, Ahmedabad Region

₹13,000 - ₹16,000 monthly*

Fixed

13000 - ₹15000

Average Incentives*

1,000

Earning Potential

16,000

You can earn more incentive if you perform well

Work from Office

Full Time

Any experience

Basic English

Job Details

Interview Details

Job highlights

78 applicants

Benefits include: Annual Bonus, Laptop

Job Description

We are seeking a dedicated and detail-oriented Back Office Executive to support our customer service and administrative operations. The ideal candidate will be responsible for managing outbound calls, handling customer inquiries, and ensuring seamless communication between departments.


**Key Responsibilities:**


- Conduct outbound calls to follow up with customers, gather feedback, and provide information about products/services.

- Assist in data entry and maintain accurate records of customer interactions in the CRM system.

- Collaborate with the sales and customer service teams to ensure efficient handling of inquiries and resolve issues.

- Prepare reports on call activities, customer feedback, and performance metrics.

- Assist with administrative tasks, including filing, document preparation, and scheduling meetings.

- Provide exceptional customer service, ensuring all interactions reflect the company's values and commitment to quality.

- Handle complaints and provide appropriate solutions, escalating issues when necessary.

- Maintain confidentiality of customer information and adhere to company policies and procedures.


**Qualifications:**


- High school diploma or equivalent; further education is a plus.

- Previous experience in a telecalling or customer service role is preferred.

- Strong communication and interpersonal skills.

- Proficient in MS Office Suite and familiarity with CRM software.

- Ability to work independently and as part of a team.

- Detail-oriented with strong organizational skills.

- Positive attitude and a customer-centric approach.


**What We Offer:**


- Opportunities for professional development and growth.

- A dynamic and supportive work environment.

Job role

Work location

E 127 SUMEL BUSINESS PARK-6, Dudheshwar, Ahmedabad, Gujarat Shahibag, Ahmedabad Region

Department

Admin / Back Office / Computer Operator

Role / Category

Back Office

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Any experience

Education

12th Pass

Past role/category experience

Back Office, Inside Sales, Data Entry/Computer Operator, Telesales

English level

Basic English

Age limit

23 - 40 years

Gender

Female

About company

Name

Shree Unique Barscan Solution

Address

E 127 SUMEL BUSINESS PARK-6, Dudheshwar, Ahmedabad, Gujarat Shahibag, Ahmedabad Region

Job posted by Shree Unique Barscan Solution

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