Client Service Executive

Prayosha Food Services

Satellite, Ahmedabad Region

₹18,000 - ₹25,000 monthly

Fixed

₹18000 - ₹25000

Earning Potential

₹25,000

Work from Office

Full Time

Min. 1 year

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

Urgently hiring

Fast HR reply

24 applicants

Benefits include: PF, Mobile Allowance, Internet Allowance, Health Insurance, ESI (ESIC)

Job Description

Roles and Responsibilities:

● To call the maximum number of existing customers and provide them with training for the

new launches.

● To explain newly released features to them.

● Need to maintain data regarding customer interaction and share reports on time.

● To maintain good rapport with customers.

● Resolve customer queries.

Additional Qualification and Skills:

● Customer Handling and Training

● Software Training

● Client Coordination

● Good Communication Skills

● Basic knowledge of MS Office

Job role

Work location

Location: 3th Floor, A Wing, Gopal Palace, Near Shiromani Complex, Nehru Nagar Circle, besides Satellite Rd, Near Jhansi ki Rani Statue Circle, Ahmedabad, Gujarat 380015, India Satellite, Ahmedabad Region

Department

Customer Support

Role / Category

Customer Support - Operations

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Min. 1 year

Education

Graduate

Past role/category experience

Customer Success, Customer Support - Service Delivery, Customer Support - Operations

Skills

Customer Relations, Customer retention, Customer support, Telephonic support, Collection procedures, Customer relationship, Customer care, Retention, Collection process, Customer queries, Escalation support, Ticket resolution, Policy Renewal, Policy Renewals