Customer Care Executive
Blendora Services
Customer Care Executive
Blendora Services
Prahlad Nagar, Ahmedabad Region
₹18,000 - ₹22,000 monthly
Fixed
₹18000 - ₹22000
Earning Potential
₹22,000
Job Details
Interview Details
Job highlights
46 applicants
Job Description
**Job Title:** On-Field Customer Service Executive
**Company:** Blendora Services Private Limited (Brand Name: Gennii)
**Location:** Shyamal Cross Road, [City]
**Job Type:** Full-Time
**Salary:** Up to ₹20,000 per month
**Working Hours:** 10:00 AM to 7:00 PM
**Experience Required:** 1 to 2 years
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**Job Description:**
Blendora Services Private Limited, operating under the brand name Gennii, is looking for a proactive and customer-oriented On-Field Customer Service Executive with 1 to 2 years of experience. The successful candidate will be responsible for providing exceptional on-field customer support and ensuring customer satisfaction.
**Responsibilities:**
- **Customer Interaction:** Visit customers on-site to address inquiries, complaints, and provide solutions in a timely and efficient manner.
- **Support and Troubleshooting:** Assist customers with product usage, troubleshooting issues, and providing hands-on support when needed.
- **Relationship Building:** Build and maintain positive relationships with customers through regular visits and follow-ups.
- **Product Demonstration:** Conduct product demonstrations to ensure customers are familiar with product features and benefits.
- **Feedback Collection:** Gather customer feedback and report insights to the management for continuous improvement.
- **Documentation:** Maintain accurate records of customer visits, interactions, and resolutions.
**Qualifications:**
- Bachelor's degree in any discipline.
- 1 to 2 years of relevant experience in customer service, preferably in field roles.
- Strong communication and interpersonal skills.
- Ability to work independently and manage time effectively.
- Excellent problem-solving skills.
- Willingness to travel within the assigned region.
**Perks and Benefits:**
- Competitive salary up to ₹20,000 per month.
- Friendly and supportive work environment.
- Opportunities for professional growth and development.
**Application Process:**
- Interested candidates should send their resume to [Email Address] with the subject line "On-Field Customer Service Executive Application."
Join Gennii as an On-Field Customer Service Executive and make a significant impact by ensuring our customers are satisfied and supported at all times.
Job role
Work location
Address: 907/ Sun Gravitas , Shyamal Cross Road , Satelite Ahmedabad Prahlad Nagar, Ahmedabad Region
Department
Customer Support
Role / Category
Customer Support - Non Voice
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Min. 1 year
Education
12th Pass
Past role/category experience
Customer Support - Non Voice, Customer Support - Non Voice / Chat
English level
Good (Intermediate / Advanced) English
Gender
Any gender
About company
Name
Blendora Services
Address
Address: 907/ Sun Gravitas , Shyamal Cross Road , Satelite Ahmedabad Prahlad Nagar, Ahmedabad Region
Job posted by Blendora Services
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