Customer Care Executive

Blendora Services

Prahlad Nagar, Ahmedabad Region

₹18,000 - ₹22,000 monthly

Fixed

18000 - ₹22000

Earning Potential

22,000

Work from Office

Full Time

Min. 1 year

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

46 applicants

Job Description

**Job Title:** On-Field Customer Service Executive


**Company:** Blendora Services Private Limited (Brand Name: Gennii)


**Location:** Shyamal Cross Road, [City]


**Job Type:** Full-Time


**Salary:** Up to ₹20,000 per month


**Working Hours:** 10:00 AM to 7:00 PM


**Experience Required:** 1 to 2 years


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**Job Description:**


Blendora Services Private Limited, operating under the brand name Gennii, is looking for a proactive and customer-oriented On-Field Customer Service Executive with 1 to 2 years of experience. The successful candidate will be responsible for providing exceptional on-field customer support and ensuring customer satisfaction.


**Responsibilities:**


- **Customer Interaction:** Visit customers on-site to address inquiries, complaints, and provide solutions in a timely and efficient manner.

- **Support and Troubleshooting:** Assist customers with product usage, troubleshooting issues, and providing hands-on support when needed.

- **Relationship Building:** Build and maintain positive relationships with customers through regular visits and follow-ups.

- **Product Demonstration:** Conduct product demonstrations to ensure customers are familiar with product features and benefits.

- **Feedback Collection:** Gather customer feedback and report insights to the management for continuous improvement.

- **Documentation:** Maintain accurate records of customer visits, interactions, and resolutions.


**Qualifications:**


- Bachelor's degree in any discipline.

- 1 to 2 years of relevant experience in customer service, preferably in field roles.

- Strong communication and interpersonal skills.

- Ability to work independently and manage time effectively.

- Excellent problem-solving skills.

- Willingness to travel within the assigned region.


**Perks and Benefits:**


- Competitive salary up to ₹20,000 per month.

- Friendly and supportive work environment.

- Opportunities for professional growth and development.


**Application Process:**


- Interested candidates should send their resume to [Email Address] with the subject line "On-Field Customer Service Executive Application."


Join Gennii as an On-Field Customer Service Executive and make a significant impact by ensuring our customers are satisfied and supported at all times.

Job role

Work location

Address: 907/ Sun Gravitas , Shyamal Cross Road , Satelite Ahmedabad Prahlad Nagar, Ahmedabad Region

Department

Customer Support

Role / Category

Customer Support - Non Voice

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Min. 1 year

Education

12th Pass

Past role/category experience

Customer Support - Non Voice, Customer Support - Non Voice / Chat

English level

Good (Intermediate / Advanced) English

Gender

Any gender

About company

Name

Blendora Services

Address

Address: 907/ Sun Gravitas , Shyamal Cross Road , Satelite Ahmedabad Prahlad Nagar, Ahmedabad Region

Job posted by Blendora Services

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