Customer Support Executive

Flexbinzone

Ellis Bridge, Ahmedabad Region

₹15,000 - ₹50,000 monthly

Fixed

15000 - ₹50000

Earning Potential

50,000

Work from Office

Full Time

Min. 2 Years

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

Urgently hiring

Fast HR reply

97 applicants

Job Description

As a Customer Support Executive, you will be responsible for handling inquiries and providing support to students. Your primary duties will include answering phone calls, addressing inquiries, resolving issues, and providing exceptional customer service. This role requires strong communication skills and the ability to handle various inquiries from students and other department. Key Responsibilities: ·        Handling inbound and outbound phone calls from students. ·        Providing information about courses, admission procedures, and financial aid opportunities. ·        Assisting students with their inquiries and concerns and resolving issues. ·        Maintaining detailed records of each interaction in the system software. ·        Collaborating with various departments to ensure students receive the support they need. Requirements & Skills: ·        Prior experience in a similar role. ·        Strong collaborative and negotiation skills. ·        Excellent communication and interpersonal abilities. ·        Ability to work independently and meet deadlines. ·        Knowledge of current industry trends and job market conditions. ·        Adaptability to a fast-paced environment. ·        Attention to detail. ·        Ability to handle high workload and meet deadlines. ·        Effective communication skills, both verbal and written. ·        Proficiency in Microsoft Office, including Excel. ·        Competence in working with large data sets. ·        Ability to interact with external clients. ·        Strong problem-solving skills. ·        Willingness to work shifts.

More about this Customer Support Executive job

Flexbinzone is aggressively hiring for the job profile of Customer Support Executive at Ahmedabad in Divinity Hostel locality. Kindly go through the FAQs below to get all answers related to the given job. 1. How much salary can I expect? Ans. You can expect a minimum salary of 15,000 INR and can go up to 50,000 INR. The salary offered will depend on your skills, experience and performance in the interview. 2. What is the eligibility criteria to apply for this job? Ans. The candidate should have completed Graduate degree and people who have 2 to 31 years are eligible to apply for this job. You can apply for more jobs in Ahmedabad to get hired quickly. 3. Is there any specific skill required for this job? Ans. The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job. 4. Who can apply for this job? Ans. Both Male and Female candidates can apply for this job. 5. Is it a work from home job? Ans. No, it’s not a work from home job and can’t be done online. You can explore and apply for other work from home jobs in Ahmedabad at apna. 6. Are there any charges or deposits required while applying for the role or while joining? Ans. No work-related deposit needs to be made during your employment with the company. 7. How can I apply for this job? Ans. Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview. 8. What is the last date to apply? Ans. The last date to apply for this job is 23-May-2024. For more details, download apna app and find Full Time jobs in Ahmedabad. Through apna, you can find jobs in 74 cities across India. Join NOW!

Job Requirements

Experience

Min. 2 Years

Education

Graduate

English Level

Good (Intermediate / Advanced) English

Past category/role experience

Customer Support - BPO / Voice / Blended, Customer Support - International Voice Process

Job Role

Department

Customer Support

Employment Type

Full Time

Role / Category

Customer Support - International Voice Process

Shift

Day Shift

Interview & address details

Work Location

602, Broadway Business Center, C.G. Road, Opp Law Garden, Mithakali, Ahmedabad, Gujarat 380009 Divinity Hostel, Ahmedabad

Interview mode

In person

Interview address

602, Broadway Business Center, C.G. Road, Opp Law Garden, Mithakali, Ahmedabad, Gujarat 380009

Job posted by Flexbinzone

Apply for job

Follow us on social media


© 2024 Apna | All rights reserved Privacy Policy Terms & Conditions