Customer Support Executive
Flexbinzone
Customer Support Executive
Flexbinzone
Ellis Bridge, Ahmedabad Region
₹15,000 - ₹50,000 monthly
Fixed
₹15000 - ₹50000
Earning Potential
₹50,000
Job Details
Interview Details
Job highlights
Urgently hiring
Fast HR reply
HR responded to 100% candidates in last 1 days
104 applicants
Job Description
As a Customer Support Executive, you will be responsible for handling inquiries and providing support to students. Your primary duties will include answering phone calls, addressing inquiries, resolving issues, and providing exceptional customer service. This role requires strong communication skills and the ability to handle various inquiries from students and other department.
Key Responsibilities:
· Handling inbound and outbound phone calls from students.
· Providing information about courses, admission procedures, and financial aid opportunities.
· Assisting students with their inquiries and concerns and resolving issues.
· Maintaining detailed records of each interaction in the system software.
· Collaborating with various departments to ensure students receive the support they need.
Requirements & Skills:
· Prior experience in a similar role.
· Strong collaborative and negotiation skills.
· Excellent communication and interpersonal abilities.
· Ability to work independently and meet deadlines.
· Knowledge of current industry trends and job market conditions.
· Adaptability to a fast-paced environment.
· Attention to detail.
· Ability to handle high workload and meet deadlines.
· Effective communication skills, both verbal and written.
· Proficiency in Microsoft Office, including Excel.
· Competence in working with large data sets.
· Ability to interact with external clients.
· Strong problem-solving skills.
· Willingness to work shifts.
Job role
Work location
602, Broadway Business Center, C.G. Road, Opp Law Garden, Mithakali, Ahmedabad, Gujarat 380009 Ellis Bridge, Ahmedabad Region
Department
Customer Support
Role / Category
Customer Support - International Voice Process
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Min. 2 years
Education
Graduate
Past role/category experience
Customer Support - International Voice Process, Customer Support - BPO / Voice / Blended
English level
Good (Intermediate / Advanced) English
Gender
Any gender
Interview details
Interview mode
In person
Interview address
602, Broadway Business Center, C.G. Road, Opp Law Garden, Mithakali, Ahmedabad, Gujarat 380009 Ahmedabad Region
About company
Name
Flexbinzone
Address
602, Broadway Business Center, C.G. Road, Opp Law Garden, Mithakali, Ahmedabad, Gujarat 380009 Ellis Bridge, Ahmedabad Region
Job posted by Flexbinzone
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