Telesales Executive

Rise Up Acedemy

Chandkheda, Ahmedabad Region

₹10,000 - ₹15,000 monthly

Fixed

₹10000 - ₹15000

Earning Potential

₹15,000

Work from Office

Full Time

Any experience

Basic English

Job Details

Interview Details

Job highlights

Urgently hiring

Fast HR reply

7 applicants

Benefits include: Mobile Allowance

Job Description

  1. Key ResponsibilitiesOutbound Calls:

  • Contact potential or existing customers to inform them about products, services, or offers.
  • Follow up on leads and cold calls to convert inquiries into sales or appointments.
  1. Inbound Calls:

  • Handle incoming inquiries and resolve customer queries effectively.
  • Provide detailed product or service information when required.
  1. Customer Engagement:

  • Build and maintain positive relationships with customers by addressing their needs and concerns.
  • Ensure timely follow-ups to keep clients informed.
  1. Sales and Targets:

  • Achieve daily, weekly, or monthly call and sales targets as set by the company.
  • Identify opportunities to upsell or cross-sell products and services.
  1. Record Keeping:

  • Maintain accurate records of calls, customer information, feedback, and sales in the database.
  • Document client interactions and outcomes for future reference.
  1. Problem Solving:

  • Address and resolve customer complaints promptly and professionally.
  • Escalate unresolved issues to the appropriate departments when necessary.
  1. Team Collaboration:

  • Work closely with sales, marketing, and support teams to optimize customer interaction strategies.
  • Share customer insights to help refine products and services.
  • Skills and QualificationsEducation: High school diploma or equivalent; bachelor's degree preferred.
  • Experience: Previous experience in telecalling, customer service, or sales is an advantage.
  • Communication: Excellent verbal communication skills in the required languages.
  • Interpersonal Skills: Ability to engage with customers and build rapport quickly.
  • Technical Skills: Proficiency in CRM tools, basic computer knowledge, and call handling systems.
  • Problem Solving: Strong ability to address and resolve customer concerns.
  • Time Management: Efficient in handling multiple calls and tasks daily.
  • Key Performance Indicators (KPIs)Number of successful calls made daily.
  • Lead conversion rate.
  • Customer satisfaction ratings.
  • Achievement of sales or appointment-setting targets.

Job role

Work location

Setu Square Co.Op.comm.service Society, New CG Road, Nigam Nagar, Chandkheda, Ahmedabad, Gujarat, India Chandkheda, Ahmedabad Region

Department

Sales & BD

Role / Category

Telesales

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Any experience

Education

12th Pass

Skills

Telesales, Communication

English level

Basic English

Age limit

18 - 35 years

Gender

Female

About company

Name

Rise Up Acedemy

Address

Setu Square Co.Op.comm.service Society, New CG Road, Nigam Nagar, Chandkheda, Ahmedabad, Gujarat, India Chandkheda, Ahmedabad Region

Job posted by Rise Up Acedemy

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