Telesales Executive

Rise Up Acedemy

Nikol, Ahmedabad Region

₹10,000 - ₹15,000 monthly

Fixed

₹10000 - ₹15000

Earning Potential

₹15,000

Work from Office

Full Time

Any experience

Basic English

Job Details

Interview Details

Job highlights

Urgently hiring

Fast HR reply

75 applicants

Job Description

Contact potential or existing customers to inform them about products, services, or offers.
Follow up on leads and cold calls to convert inquiries into sales or appointments.

Build and maintain positive relationships with customers by addressing their needs and concerns.
Ensure timely follow-ups to keep clients informed.

Maintain accurate records of calls, customer information, feedback, and sales in the database.
Document client interactions and outcomes for future reference.

Work closely with sales, marketing, and support teams to optimize customer interaction strategies.
Share customer insights to help refine products and services.
Skills and QualificationsEducation: High school diploma or equivalent; bachelor's degree preferred.
Experience: Previous experience in telecalling, customer service, or sales is an advantage.
Communication: Excellent verbal communication skills in the required languages.
Interpersonal Skills: Ability to engage with customers and build rapport quickly.
Technical Skills: Proficiency in CRM tools, basic computer knowledge, and call handling systems.
Problem Solving: Strong ability to address and resolve customer concerns.
Time Management: Efficient in handling multiple calls and tasks daily.
Key Performance Indicators (KPIs)Number of successful calls made daily.
Lead conversion rate.
Customer satisfaction ratings.
Achievement of sales or appointment-setting targets.