Telesales Executive

Rise Up Acedemy

Nikol, Ahmedabad Region

₹10,000 - ₹15,000 monthly

Fixed

10000 - ₹15000

Earning Potential

15,000

Work from Office

Full Time

Any experience

Basic English

Job Details

Interview Details

Job highlights

Urgently hiring

Fast HR reply

75 applicants

Job Description

  1. Key ResponsibilitiesOutbound Calls:

  • Contact potential or existing customers to inform them about products, services, or offers.
  • Follow up on leads and cold calls to convert inquiries into sales or appointments.
  1. Inbound Calls:

  • Handle incoming inquiries and resolve customer queries effectively.
  • Provide detailed product or service information when required.
  1. Customer Engagement:

  • Build and maintain positive relationships with customers by addressing their needs and concerns.
  • Ensure timely follow-ups to keep clients informed.
  1. Sales and Targets:

  • Achieve daily, weekly, or monthly call and sales targets as set by the company.
  • Identify opportunities to upsell or cross-sell products and services.
  1. Record Keeping:

  • Maintain accurate records of calls, customer information, feedback, and sales in the database.
  • Document client interactions and outcomes for future reference.
  1. Problem Solving:

  • Address and resolve customer complaints promptly and professionally.
  • Escalate unresolved issues to the appropriate departments when necessary.
  1. Team Collaboration:

  • Work closely with sales, marketing, and support teams to optimize customer interaction strategies.
  • Share customer insights to help refine products and services.
  • Skills and QualificationsEducation: High school diploma or equivalent; bachelor's degree preferred.
  • Experience: Previous experience in telecalling, customer service, or sales is an advantage.
  • Communication: Excellent verbal communication skills in the required languages.
  • Interpersonal Skills: Ability to engage with customers and build rapport quickly.
  • Technical Skills: Proficiency in CRM tools, basic computer knowledge, and call handling systems.
  • Problem Solving: Strong ability to address and resolve customer concerns.
  • Time Management: Efficient in handling multiple calls and tasks daily.
  • Key Performance Indicators (KPIs)Number of successful calls made daily.
  • Lead conversion rate.
  • Customer satisfaction ratings.
  • Achievement of sales or appointment-setting targets.


Job role

Work location

312,313, 3rd floor, Fortune Plaza, opp. Fortune Sky, New India Colony, Nava Naroda, Ahmedabad, Gujarat 380038, India Nikol, Ahmedabad Region

Department

Sales & BD

Role / Category

Telesales

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Any experience

Education

12th Pass

Past role/category experience

Inside Sales, Telesales

Skills

Telesales, Communication

English level

Basic English

Gender

Female

About company

Name

Rise Up Acedemy

Address

312,313, 3rd floor, Fortune Plaza, opp. Fortune Sky, New India Colony, Nava Naroda, Ahmedabad, Gujarat 380038, India Nikol, Ahmedabad Region

Job posted by Rise Up Acedemy

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