Customer Support Executive
PMS Infotech
Customer Support Executive
PMS Infotech
Makarba, Ahmedabad
₹10,000 - ₹25,000 monthly
Fixed
₹10000 - ₹25000
Earning Potential
₹25,000
Work from Office
Full Time
Any experience
Basic English
Job Details
Interview Details
Job highlights
Urgently hiring
127 applicants
Benefits include: Laptop
Job Description
- Solve the queries of the customer via Mail, Chat & Web Call.
- Required office and client visit as per requirement.
- Provide software technical Support and training on calls and remote/online,
- Assist users in all aspect of ERP system use
- Testing of new software and providing feedback for improvement,
- Build and promote strong and long-lasting relationship with clients
- To work with the software technical team(if required) to resolve the customer problem
- Up-to-date technical knowledge
- Help to create user manual and functional document preparation
- Managing help desk system with minimum response time on all tickets with resolutions.
- On-site Demo and training
- Ready to travel Pan india
Job role
Work location
D-704, Westgate, Near YMCA Club, Sarkhej - Gandhinagar Hwy, Makarba, Ahmedabad, Gujarat 380015, India Makarba, Ahmedabad
Department
IT & Information Security
Role / Category
IT Support
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Any experience
Education
12th Pass
Skills
Customer service, Good Communication Skills, Office 365, Answering questions, Resolved complaints
English level
Basic English
Regional language
Fluent in speaking Gujarati, Hindi
Age limit
18 - 35 years
Gender
Any gender
About company
Name
PMS Infotech
Address
D-704, Westgate, Near YMCA Club, Sarkhej - Gandhinagar Hwy, Makarba, Ahmedabad, Gujarat 380015, India Makarba, Ahmedabad
Job posted by PMS Infotech
Show all