Customer Support Executive

PMS Infotech

Makarba, Ahmedabad

₹10,000 - ₹25,000 monthly

Fixed

₹10000 - ₹25000

Earning Potential

₹25,000

Work from Office

Full Time

Any experience

Basic English

Job Details

Interview Details

Job highlights

Urgently hiring

Fast HR reply

133 applicants

Benefits include: Laptop

Job Description

Solve the queries of the customer via Mail, Chat & Web Call.
Required office and client visit as per requirement.
Provide software technical Support and training on calls and remote/online,
Assist users in all aspect of ERP system use
Testing of new software and providing feedback for improvement,
Build and promote strong and long-lasting relationship with clients
To work with the software technical team(if required) to resolve the customer problem
Up-to-date technical knowledge
Help to create user manual and functional document preparation
Managing help desk system with minimum response time on all tickets with resolutions.
On-site Demo and training
Ready to travel Pan india

Job role