Customer Support Executive

PMS Infotech

Makarba, Ahmedabad

₹10,000 - ₹25,000 monthly

Fixed

10000 - ₹25000

Earning Potential

25,000

Work from Office

Full Time

Any experience

Basic English

Job Details

Interview Details

Job highlights

Urgently hiring

127 applicants

Benefits include: Laptop

Job Description


  • Solve the queries of the customer via Mail, Chat & Web Call.
  • Required office and client visit as per requirement.
  • Provide software technical Support and training on calls and remote/online,
  • Assist users in all aspect of ERP system use
  • Testing of new software and providing feedback for improvement,
  • Build and promote strong and long-lasting relationship with clients
  • To work with the software technical team(if required) to resolve the customer problem
  • Up-to-date technical knowledge
  • Help to create user manual and functional document preparation
  • Managing help desk system with minimum response time on all tickets with resolutions.
  • On-site Demo and training
  • Ready to travel Pan india

Job role

Work location

D-704, Westgate, Near YMCA Club, Sarkhej - Gandhinagar Hwy, Makarba, Ahmedabad, Gujarat 380015, India Makarba, Ahmedabad

Department

IT & Information Security

Role / Category

IT Support

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Any experience

Education

12th Pass

Skills

Customer service, Good Communication Skills, Office 365, Answering questions, Resolved complaints

English level

Basic English

Regional language

Fluent in speaking Gujarati, Hindi

Age limit

18 - 35 years

Gender

Any gender

About company

Name

PMS Infotech

Address

D-704, Westgate, Near YMCA Club, Sarkhej - Gandhinagar Hwy, Makarba, Ahmedabad, Gujarat 380015, India Makarba, Ahmedabad

Job posted by PMS Infotech

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