Customer Support Executive

Gameskraft

Kadubeesanahalli, Bengaluru/Bangalore Region

₹25,000 - ₹35,000 monthly

Fixed

25000 - ₹35000

Earning Potential

35,000

Work from Office

Full Time

Any experience

Basic English

Job Details

Interview Details

Job highlights

Fast HR reply

HR responded to 100% candidates in last 1 days

186 applicants

Benefits include: Annual Bonus, Flexible Working Hours, Health Insurance

Job Description

Job Description for Customer Support Associate for No :1 Online gaming organisations in Bangalore ( Bellandur ) 


"Responsibilities:

1. Provide exceptional customer experience to the users via various channels such as Phone, Emails and chat (Primary - Phone)

2. Assist users with account-related inquiries, gameplay issues, technical troubleshooting and payment queries.

3. Ensure timely and accurate resolution of user issues while maintaining a positive and professional demeanor.

4. Stay updated on product features, game mechanics and policies to provide accurate information and enhance user experience."


Apply only those candidates who knows to speak Hindi and Telugu fluently.

Job role

Work location

Elanth B wing, Prestige Tech Park Rd, Kadabeesanahalli, Bengaluru, Karnataka 560103 Kadubeesanahalli, Bengaluru

Department

Customer Support

Role / Category

Customer Success

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Any experience

Education

Graduate

Past role/category experience

Customer Success, Customer Support - International Voice Process, Customer Support - BPO / Voice / Blended, Customer Support - Non Voice, Customer Support - Operations, Customer Support - Non Voice / Chat

English level

Basic English

Regional language

Fluent in speaking Telugu, Hindi

Age limit

18 - 30 years

Gender

Male

Interview details

Interview mode

Online/Telephonic

About company

Name

Gameskraft

Address

Elanth B wing, Prestige Tech Park Rd, Kadabeesanahalli, Bengaluru, Karnataka 560103 Kadubeesanahalli, Bengaluru

Job posted by Gameskraft

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