Customer Support Executive
Gameskraft
Customer Support Executive
Gameskraft
Kadubeesanahalli, Bengaluru/Bangalore Region
₹25,000 - ₹35,000 monthly
Fixed
₹25000 - ₹35000
Earning Potential
₹35,000
Job Details
Interview Details
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Fast HR reply
186 applicants
Benefits include: Annual Bonus, Flexible Working Hours, Health Insurance
Job Description
Job Description for Customer Support Associate for No :1 Online gaming organisations in Bangalore ( Bellandur )
"Responsibilities:
1. Provide exceptional customer experience to the users via various channels such as Phone, Emails and chat (Primary - Phone)
2. Assist users with account-related inquiries, gameplay issues, technical troubleshooting and payment queries.
3. Ensure timely and accurate resolution of user issues while maintaining a positive and professional demeanor.
4. Stay updated on product features, game mechanics and policies to provide accurate information and enhance user experience."
Apply only those candidates who knows to speak Hindi and Telugu fluently.
Job role
Work location
Elanth B wing, Prestige Tech Park Rd, Kadabeesanahalli, Bengaluru, Karnataka 560103 Kadubeesanahalli, Bengaluru/Bangalore Region
Department
Customer Support
Role / Category
Customer Success
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Any experience
Education
Graduate
Past role/category experience
Customer Support - BPO / Voice / Blended, Customer Support - Operations, Customer Support - International Voice Process, Customer Support - Non Voice, Customer Success, Customer Support - Non Voice / Chat
English level
Basic English
Regional language
Fluent in speaking Telugu, Hindi
Age limit
18 - 30 years
Gender
Male
About company
Name
Gameskraft
Address
Elanth B wing, Prestige Tech Park Rd, Kadabeesanahalli, Bengaluru, Karnataka 560103 Kadubeesanahalli, Bengaluru/Bangalore Region
Job posted by Gameskraft
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