Salary: Upto 6 LPA

Location: JP Nagar, Bangalore

Company Description:

Hello Mentor, is the premier destination for aspiring medical professionals in Bangalore Urban. We offer tailored guidance and support to help students navigate their career choices, course selection, and institution applications. Our team of experienced advisors/mentors, who are young and passionate about career counselling & mentoring, utilize innovative tools and provide personalized mentorship to unlock each students full potential.

• A young & strong team of 200+ members which includes Doctors, Counselling Experts, Psychologists, Data Analysts & Management Professionals
• We have Mentored 20,000+ NEET UG and 5000+ NEET PG & SS Aspirants so far.
• Impacted lives of 500,000+ medical aspirants
• Mentored & advised by top doctors & educationist of India.
• One of the top companies in career counselling category in India

Job Description:

• Handling inbound calls and emails in a professional manner.
• Resolving customer inquiries and requests and ensuring strong customer satisfaction.
• Working with various internal teams to ensure prompt and accurate order processing and delivery.
• Escalating customer feedback as required.

Qualifications:

• Experience of 4+ years’ experience within a Customer Service role with Team lead experience.
• Bachelor’s degree or Post Graduation
• Excellent Communication skills, Interpersonal skills and Presentation Skills
• Languages: English & Kannada Mandatory
• Prior experience in software’s such as Lead Square (or any similar CRM), Ameyo, Zoho.

CTC & Other Benefits Details:

• CTC Range 500,000-600,000 per Annum
• 30 Annual leaves + 20 Govt Holidays
• Long vacation during new year
• Laptop and Phone Provided
• PF, Health Insurance, Team Lunches
• Great job satisfaction
• Immense learning & personal development