Desktop Support Engineer

Isourse Technologies Pvt. Ltd

Thirumalashettyhally, Bengaluru/Bangalore Region

₹18,000 - ₹21,000 monthly

Fixed

18000 - ₹21000

Earning Potential

21,000

Work from Office

Full Time

Min. 6 months

No English Required

Job Details

Interview Details

Job highlights

Fast HR reply

106 applicants

Benefits include: PF

Job Description

1. Provide escalated Level 2/3 support for internal support staff and customers Effectively troubleshoot and manage production incidents.

2. System Admin experience with Windows OS (Expert in installation/configuration, driver installation/troubleshooting, registry editing, performance tuning, using Event logs and the task manager).

3. Take ownership of customer issues reported and see problems through to resolution.

4. Document and process issue, defect, resolution, and workaround records.

5. Basic information about Windows Server administration, Active Directory, Patch Management.

6. Ticketing tool, Antivirus, Inventory, Time management.

 

Job role

Work location

Koralur, Thirumalashettyhally, Koralur, Karnataka, India 560067 Thirumalashettyhally, Bengaluru/Bangalore Region

Department

Engineering - Hardware & Networks

Role / Category

Hardware

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Min. 6 months

Education

Diploma

Past role/category experience

IT Network, IT Support, Hardware

Skills

DHCP, DNS, LAN, WAN, Active Directory,, Troubleshooting, VPN configuration, Outlook configuration, Office 365, Ticket generation

English level

No English Required

Age limit

18 - 50 years

Gender

Male

About company

Name

Isourse Technologies Pvt. Ltd

Address

Koralur, Thirumalashettyhally, Koralur, Karnataka, India 560067 Thirumalashettyhally, Bengaluru/Bangalore Region

Job posted by Isourse Technologies Pvt. Ltd

FAQs about this job

Show all

This job has expired