Desktop Support Engineer
Isourse Technologies Pvt. Ltd
Desktop Support Engineer
Isourse Technologies Pvt. Ltd
Thirumalashettyhally, Bengaluru/Bangalore Region
₹18,000 - ₹21,000 monthly
Fixed
₹18000 - ₹21000
Earning Potential
₹21,000
Work from Office
Full Time
Min. 6 months
No English Required
Job Details
Interview Details
Job highlights
Fast HR reply
106 applicants
Benefits include: PF
Job Description
1. Provide escalated Level 2/3 support for internal support staff and customers Effectively troubleshoot and manage production incidents.
2. System Admin experience with Windows OS (Expert in installation/configuration, driver installation/troubleshooting, registry editing, performance tuning, using Event logs and the task manager).
3. Take ownership of customer issues reported and see problems through to resolution.
4. Document and process issue, defect, resolution, and workaround records.
5. Basic information about Windows Server administration, Active Directory, Patch Management.
6. Ticketing tool, Antivirus, Inventory, Time management.
Job role
Work location
Koralur, Thirumalashettyhally, Koralur, Karnataka, India 560067 Thirumalashettyhally, Bengaluru/Bangalore Region
Department
Engineering - Hardware & Networks
Role / Category
Hardware
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Min. 6 months
Education
Diploma
Past role/category experience
IT Network, IT Support, Hardware
Skills
DHCP, DNS, LAN, WAN, Active Directory,, Troubleshooting, VPN configuration, Outlook configuration, Office 365, Ticket generation
English level
No English Required
Age limit
18 - 50 years
Gender
Male
About company
Name
Isourse Technologies Pvt. Ltd
Address
Koralur, Thirumalashettyhally, Koralur, Karnataka, India 560067 Thirumalashettyhally, Bengaluru/Bangalore Region
Job posted by Isourse Technologies Pvt. Ltd
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