Job Title: Relationship Manager – Real Estate

Location: HSR Lay Out, Bangalore

Employment Type: Full-Time

About Us:

Vciti is a leading real estate company specializing in specific types of real estate, residential, commercial, luxury, etc. Our goal is to offer exceptional services and build lasting relationships with clients by providing high-quality properties and an unparalleled customer experience.

Job Summary:

We are seeking a proactive and experienced Relationship Manager to help grow our client base and nurture long-term client relationships. This role combines strategic client relationship management with new client acquisition, including outbound cold calling, lead generation, and delivering excellent customer service throughout the buying, selling, or leasing journey.

Key Responsibilities:

• Client Acquisition: Conduct outbound cold calls to prospective clients to introduce the company's services, qualify leads, and set up meetings.
• Relationship Building: Develop and maintain strong relationships with new and existing clients, understanding their property goals and providing tailored solutions.
• Market Insights: Stay up-to-date on market trends, property values, and regulatory changes, providing clients with reliable information.
• Lead Generation & Pipeline Management: Identify new sales opportunities through networking, referrals, and cold calling to expand the client base.
• Client Support: Guide clients through the buying, selling, or leasing process, explaining all steps, assisting with paperwork, and ensuring a seamless experience.
• Negotiation & Closing: Facilitate property negotiations, helping clients achieve favorable terms and ensuring a smooth closing process.
• Cross-functional Collaboration: Work closely with marketing, finance, and legal teams to provide an integrated service experience to clients.
• Client Retention: Maintain contact with client’s post-transaction to ensure satisfaction, encourage referrals, and cultivate repeat business.

Qualifications:

• Bachelor’s degree in Business, Real Estate, or a related field (preferred)
• Proven experience as a Relationship Manager, Sales Executive, or similar role in real estate
• Strong cold-calling experience and a track record of achieving sales targets
• Excellent communication and interpersonal skills
• In-depth knowledge of the real estate market, property regulations, and transaction processes
• Proficiency in CRM software and MS Office Suite
• Strong negotiation and problem-solving abilities
• Ability to handle multiple projects and meet deadlines

Personal Attributes:

• Driven and results-oriented
• Comfortable making cold calls and reaching out to new contacts
• High integrity and ethical standards
• Client-centric with a proactive approach to relationship management
• Adaptable and able to work effectively in a fast-paced environment

Benefits:

• Competitive salary with commission and bonus opportunities
• Health, dental, and retirement benefits
• Ongoing training and professional development
• Flexible work environment
• Wellness programs and team-building activities