Telesales Executive
Varthana Finance
Telesales Executive
Varthana Finance
Kammanahalli, Bengaluru/Bangalore Region
₹15,000 - ₹26,000 monthly*
Fixed
₹15000 - ₹24000
Average Incentives*
₹2,000
Earning Potential
₹26,000
You can earn more incentive if you perform well
Job Details
Interview Details
Job highlights
54 applicants
Benefits include: PF, Flexible Working Hours, Laptop, Health Insurance
Job Description
We are looking for Executive-Customer Experience for School Loans funding at Bangalore Location.
Qualification: Any Degree
Specific Responsibilities
- Handling Customer interactions at inbound/outbound call center and email desk
- Resolving Customer queries, requests and complaints by providing correct and complete information to Customer within defined timelines
- Capturing correct and complete details of Customer interaction
- Reaching out to non-engaged, irate, delinquent Customers on a regular/project basis
- Demonstrating high standards of Customer Experience by focusing on Customer empathy, understanding the Customer needs and expectations and making efforts to make them aware and engaged.
Preferred Profile
- From Telecom, BFSI, Retail, Hospitality industry background
- Minimum 2-year experience in an inbound/outbound call center as an on-roll employee
- Well experienced in MS Office, CRM, Telephony, IVR, Dialers, Email handling
- Very good in listening from, speaking to and convincing Customers
- Highly professional in working with team members and other stakeholders
- Very good in English and good knowledge of minimum one regional language (Hindi, Kannada, Tamil, Telugu)
- Self-motivated, passionate for superior Customer Experience, learning new things, taking initiatives and challenges
We have a 6-day work week, a transparent, flexible, and open-door work environment that fosters innovation & learning.
Interested Candidates please share your profile to preethi.devi@varthana.com
Job role
Work location
3rd Block, HBR Layout, Bengaluru, Karnataka 560043, India Kammanahalli, Bengaluru/Bangalore Region
Department
Sales & BD
Role / Category
Telesales
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Freshers only
Education
Diploma
Skills
Customer service, Cold Calling, Telesales, Inside sales, Outbound sales, Inbound calling, Telecalling, Product sales
English level
No English Required
Degree/ Specialisation
Any Bachelor
Age limit
18 - 32 years
Gender
Any gender
About company
Name
Varthana Finance
Address
3rd Block, HBR Layout, Bengaluru, Karnataka 560043, India Kammanahalli, Bengaluru/Bangalore Region
Job posted by Varthana Finance
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