Telesales Executive

Varthana Finance

Kammanahalli, Bengaluru/Bangalore Region

₹15,000 - ₹26,000 monthly*

Fixed

15000 - ₹24000

Average Incentives*

2,000

Earning Potential

26,000

You can earn more incentive if you perform well

Work from Office

Full Time

Freshers only

No English Required

Job Details

Interview Details

Job highlights

54 applicants

Benefits include: PF, Flexible Working Hours, Laptop, Health Insurance

Job Description

We are looking for Executive-Customer Experience for School Loans funding at Bangalore Location.


Qualification: Any Degree 


Specific Responsibilities

  • Handling Customer interactions at inbound/outbound call center and email desk
  • Resolving Customer queries, requests and complaints by providing correct and complete information to Customer within defined timelines
  • Capturing correct and complete details of Customer interaction 
  • Reaching out to non-engaged, irate, delinquent Customers on a regular/project basis 
  • Demonstrating high standards of Customer Experience by focusing on Customer empathy, understanding the Customer needs and expectations and making efforts to make them aware and engaged.

Preferred Profile

  1. From Telecom, BFSI, Retail, Hospitality industry background
  2. Minimum 2-year experience in an inbound/outbound call center as an on-roll employee
  3. Well experienced in MS Office, CRM, Telephony, IVR, Dialers, Email handling
  4. Very good in listening from, speaking to and convincing Customers
  5. Highly professional in working with team members and other stakeholders
  6. Very good in English and good knowledge of minimum one regional language (Hindi, Kannada, Tamil, Telugu)
  7. Self-motivated, passionate for superior Customer Experience, learning new things, taking initiatives and challenges


We have a 6-day work week, a transparent, flexible, and open-door work environment that fosters innovation & learning. 


Interested Candidates please share your profile to preethi.devi@varthana.com

Job role

Work location

3rd Block, HBR Layout, Bengaluru, Karnataka 560043, India Kammanahalli, Bengaluru/Bangalore Region

Department

Sales & BD

Role / Category

Telesales

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Freshers only

Education

Diploma

Skills

Customer service, Cold Calling, Telesales, Inside sales, Outbound sales, Inbound calling, Telecalling, Product sales

English level

No English Required

Degree/ Specialisation

Any Bachelor

Age limit

18 - 32 years

Gender

Any gender

About company

Name

Varthana Finance

Address

3rd Block, HBR Layout, Bengaluru, Karnataka 560043, India Kammanahalli, Bengaluru/Bangalore Region

Job posted by Varthana Finance

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