Job Description:  Executive - B2B Payment Reminders, Payment Collection, and Overdue Analysis

Position Title: Executive - B2B Payment Collection & Overdue Analysis 

Location: [Bangalore, Seshadripuram]   

Department: Finance / Accounts 

Reporting to: Manager – Accounts Receivable / Finance Manager

Key Responsibilities:

1. Payment Reminders:

§ Regularly track B2B customer payment schedules and send timely payment reminders via email, phone calls, and other communication channels.

§ Maintain a structured follow-up schedule for outstanding payments, ensuring prompt escalation in case of delays.

§ Work closely with sales and customer service teams to address and resolve any payment-related issues or discrepancies.

2. Payment Collection:

§ Monitor and manage the collection of payments from B2B customers, ensuring adherence to the agreed credit terms.

§ Coordinate with the accounts receivable team to ensure payments are correctly recorded in the system.

§ Liaise with customers to facilitate seamless payment processes and resolve any invoicing disputes or concerns.

3. Overdue Analysis & Reporting:

§ Analyze overdue payments and prepare detailed reports for management on outstanding receivables and collection performance.

§ Identify potential risks associated with delayed payments and provide recommendations for proactive management of overdue accounts.

§ Prepare and present monthly/quarterly collection and aging reports, highlighting trends, challenges, and action points for resolution.

4. Credit Control Support:

§ Assist the finance team in evaluating customer creditworthiness and ensuring that credit policies are adhered to.

§ Collaborate with the sales team to review customer accounts and payment histories to mitigate risks and ensure smooth collection processes.

5. Process Improvement:

§ Continuously evaluate and improve the payment reminder and collection processes to enhance efficiency and reduce overdue receivables.

§ Implement best practices in payment collection strategies to minimize overdue accounts.

Qualifications & Skills

ü Bachelor’s degree in Accounting, Finance, or related field.

ü 2-4 years of experience in B2B payment collection, overdue analysis, or credit control.

ü Strong understanding of accounts receivable processes, credit policies, and payment terms.

ü Excellent communication to effectively interact with clients and internal teams.

ü Proficiency in Tally and MS Office (particularly Excel for reporting and analysis).

ü Strong analytical skills to track, evaluate, and present overdue accounts data.

ü Ability to work independently and in a team, with strong attention to detail and time management skills.