Automotive Service Advisor
Mandovi Motors
Automotive Service Advisor
Mandovi Motors
Chamrajpet, Bengaluru/Bangalore
₹18,000 - ₹26,000 monthly*
Fixed
₹18000 - ₹23000
Average Incentives*
₹3,000
Earning Potential
₹26,000
You can earn more incentive if you perform well
Job Details
Interview Details
Job highlights
Urgently hiring
44 applicants
Benefits include: PF, Health Insurance
Job Description
Service Advisors are responsible for capturing customers demand and completion of all demanded repairs up to the customers satisfaction.
Ensure speedy maintenance and repair of vehicles through clear identification of customer's needs and accurate demanded repair understanding by using probing sheet.
Ensure vehicle cleanliness through use of vehicle protection materials (seat covers, floor mats etc.).
Provide clear cost estimates and keep customers informed of work progress.
Monitor the work progress and keep customers informed of changes in cost and completion times.
Ensure clear and precise service invoices that shows parts, labour and lubricant charges.
Take all necessary actions to resolve customer complaints as per promised time.
Ensure all customer vehicles are clean and ready according to the promised delivery time.
Conduct Post-Service Follow-up after 3 days of vehicles delivery to check customers satisfaction
Job role
Work location
Maruti Suzuki ARENA (Mandovi Motors, Bengaluru, Chamrajpet), Rajagopalnagar, Raghavendra Colony, Basavanagudi, Chamarajpet, Bengaluru, Karnataka, India
Department
Customer Support
Role / Category
Customer Support - Service Delivery
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Min. 1 year
Education
Diploma
Skills
Two-wheeler driving, Four-wheeler driving
English level
Good (Intermediate / Advanced) English
Regional language
Fluent in speaking Kannada
Age limit
18 - 35 years
Gender
Male
About company
Name
Mandovi Motors
Address
Maruti Suzuki ARENA (Mandovi Motors, Bengaluru, Chamrajpet), Rajagopalnagar, Raghavendra Colony, Basavanagudi, Chamarajpet, Bengaluru, Karnataka, India
Job posted by Mandovi Motors
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