Customer Care Executive

AS-IT-IS Nutrition

Aavalahalli, Bengaluru/Bangalore

₹15,000 - ₹30,000 monthly

Fixed

15000 - ₹30000

Earning Potential

30,000

Work from Office

Full Time

Freshers can apply

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

Urgently hiring

Fast HR reply

112 applicants

Benefits include: PF

Job Description

Language - Fluency in Hindi, English Overview: We are looking for someone who speaks Hindi Fluently, As a Customer Care Executive, you will be responsible for providing exceptional customer service to our clients. You will serve as the primary point of contact for addressing customer inquiries, resolving issues, and ensuring customer satisfaction. Your role will involve effective communication, problem-solving, and building positive relationships with customers. Responsibilities: ·      Respond to customer inquiries via phone, email, or chat in a timely and professional manner. ·      Provide accurate information about products, services, and company policies to customers. ·      Resolve customer complaints and issues effectively, striving for first-call resolution whenever possible. ·      Escalate complex or unresolved issues to appropriate departments or supervisors for further assistance. ·      Maintain detailed records of customer interactions and transactions using the company's CRM system. ·      Follow up with customers to ensure their concerns have been addressed satisfactorily and that they are satisfied with the resolution. ·      Identify opportunities to upsell or cross-sell products and services to customers based on their needs and preferences. ·      Collaborate with other team members and departments to improve overall customer service processes and procedures. ·      Stay updated on product knowledge, industry trends, and company updates to better assist customers.

More about this Customer Care Executive job

AS-IT-IS Nutrition is aggressively hiring for the job profile of Customer Care Executive at Bengaluru in Muneshwara Layout locality. Kindly go through the FAQs below to get all answers related to the given job. 1. How much salary can I expect? Ans. You can expect a minimum salary of 15,000 INR and can go up to 30,000 INR. The salary offered will depend on your skills, experience and performance in the interview. 2. What is the eligibility criteria to apply for this job? Ans. The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Bengaluru to get hired quickly. 3. Is there any specific skill required for this job? Ans. The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job. 4. Who can apply for this job? Ans. Both Male and Female candidates can apply for this job. 5. Is it a work from home job? Ans. No, it’s not a work from home job and can’t be done online. You can explore and apply for other work from home jobs in Bengaluru at apna. 6. Are there any charges or deposits required while applying for the role or while joining? Ans. No work-related deposit needs to be made during your employment with the company. 7. How can I apply for this job? Ans. Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview. 8. What is the last date to apply? Ans. The last date to apply for this job is 19-May-2024. For more details, download apna app and find Full Time jobs in Bengaluru. Through apna, you can find jobs in 74 cities across India. Join NOW!

Job Requirements

Experience

Freshers can apply

Education

12th Pass

English Level

Good (Intermediate / Advanced) English

Skills

Customer service, Good Communication Skills, Customer relationship, Hindi knowledge, Verbal communication

Job Role

Department

Customer Support

Employment Type

Full Time

Role / Category

Customer Success

Shift

Day Shift

Interview & address details

Work Location

​Melting Pot Concepts Private Limited No. 104/4, 3rd Floor, 1st Cross, NTY Layout, Avalahalli, Mysore Road, Bangalore - 560026 Muneshwara Layout, Bengaluru

Interview mode

In person

Interview address

​Melting Pot Concepts Private Limited No. 104/4, 3rd Floor, 1st Cross, NTY Layout, Avalahalli, Mysore Road, Bangalore - 560026

Job posted by AS-IT-IS Nutrition

This job has expired

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