Customer Care Executive
Lasara Hotels
Customer Care Executive
Lasara Hotels
Koramangala, Bengaluru/Bangalore
₹6,000 - ₹9,000 monthly*
Fixed
₹6000 - ₹8000
Average Incentives*
₹1,000
Earning Potential
₹9,000
You can earn more incentive if you perform well
Work from Office
Part Time
Night Shift
Any experience
Basic English
Job Details
Interview Details
Job highlights
Urgently hiring
94 applicants
Job Description
- conducting customer satisfaction surveys to understand what areas of the company's services need improvements
- catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution
- dealing with customer issues and churning out an easy-to-follow solution
- managing payment and delivery of customer orders
- helping customers choose the right product for their requirements and budget
- handling customer concerns and complaints in a timely manner
- informing customers of upcoming promotions or deals
- establishing a positive rapport with all clients and customers in person or via phone
- forming reports based on customer satisfaction statistics and helping their team to develop new skills
- fixing appointments based on the availability of customers and clients
- interacting with customers to ensure they have a desirable and shareable experience
Job role
Work location
B Block, 100 Feet Rd, Santhosapuram, 2nd Block Koramangala, Koramangala, Bengaluru, Karnataka 560034, India
Department
Customer Support
Role / Category
Customer Support - BPO / Voice / Blended
Employment type
Part Time
Shift
Night Shift
Job requirements
Experience
Any experience
Education
10th or Below 10th
Skills
Customer support, Non-Voice Process, Non-Voice/Chat Process
English level
Basic English
Gender
Any gender
About company
Name
Lasara Hotels
Address
B Block, 100 Feet Rd, Santhosapuram, 2nd Block Koramangala, Koramangala, Bengaluru, Karnataka 560034, India
Job posted by Lasara Hotels
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