Customer Service Representative

Arthvit 1809 Tech

Kadubeesanahalli, Bengaluru/Bangalore

₹20,000 - ₹35,000 monthly

Fixed

20000 - ₹35000

Earning Potential

35,000

Work from Office

Full Time

Any experience

Basic English

Job Details

Interview Details

Job highlights

Fast HR reply

196 applicants

Benefits include: Overtime Pay, Laptop

Job Description

Role Description:

We are seeking a dynamic and customer-focused individual to join our team as a Customer Support Executive. The primary responsibility of this role is to engage with customers through chat or voice processes to assist them in their journey towards improving their credit score. This includes Raising disputes, providing expert advice, and offering guidance on various financial matters.


Key Responsibilities:

● Communicate with customers via chat or voice to assist with credit score improvement.

● Resolve disputes and provide expert financial advice.

● Guide customers through the credit dispute process.

● Maintain professionalism and empathy in customer interactions.

● Collaborate with internal teams for issue resolution.

● Stay updated on industry regulations and best practices.

● Meet or exceed performance metrics for customer satisfaction.

● Good in Mathematical Calculations.


Qualifications:

● Experience: 0-3 Years

● Education: Any Bachelor’s degree Location: Willingness to work on-site in Bangalore. Why Join Us?

● Make a positive impact: Help customers improve their financial health and achieve their goals.

● Growth opportunities: Develop valuable skills in communication, problem-solving, and financial services.

● Collaborative environment: Work with a supportive team dedicated to delivering excellent customer service.

● Stay ahead: Stay updated on industry trends and best practices in credit management.

● Rewarding work: Enjoy the satisfaction of making a difference in people's lives while advancing your career.

Job role

Work location

Awfis Vajram Esteva, ORR, Devarabisanahalli, Bellandur, Varthur, Bengaluru, Karnataka, India

Department

Customer Support

Role / Category

Customer Success

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Any experience

Education

12th Pass

English level

Basic English

Age limit

18 - 27 years

Gender

Any gender

About company

Name

Arthvit 1809 Tech

Address

Awfis Vajram Esteva, ORR, Devarabisanahalli, Bellandur, Varthur, Bengaluru, Karnataka, India

Job posted by Arthvit 1809 Tech

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