Customer Support Executive
Cultfit
Customer Support Executive
Cultfit
Garvebhavi Palya, Bengaluru/Bangalore
₹25,000 - ₹35,000 monthly*
Fixed
₹25000 - ₹30000
Average Incentives*
₹5,000
Earning Potential
₹35,000
You can earn more incentive if you perform well
Job Details
Interview Details
Job highlights
Urgently hiring
176 applicants
Benefits include: PF, Laptop, Health Insurance
Job Description
Company- Cult.fit
Location- Bangalore
Job Description- ● Handle customers on their enquiries/complaints via multiple channels i.e. call/mail. ● Resolve 9-10 customer tickets per hour ● To understand the product features for better problem solving. ● To keep records of customer interactions, transactions, comments, complaints. ● Communicate issues to appropriate internal teams as necessary for quick resolution and coordinate with them for solving any customer issues. ● To ensure customer satisfaction and provide an empathetic experience to every user. ● To own every interaction with the customer and ensure every customer is a happy customer ● Reporting all product and service-related issue/trends to the respective support staf
Job role
Work location
Bhive Workspace, R, Kudlu Gate, Industrial Layout, Begur, Bengaluru, Karnataka, India
Department
Customer Support
Role / Category
Customer Support - International Voice Process
Employment type
Full Time
Shift
Night Shift
Job requirements
Experience
Any experience
Education
Graduate
Past role/category experience
Customer Support - Operations, Customer Support - Non Voice / Chat, Customer Support - International Voice Process, Customer Support - Service Delivery, Customer Success, Customer Support - BPO / Voice / Blended
English level
Good (Intermediate / Advanced) English
Age limit
22 - 29 years
Gender
Any gender
Interview details
Interview mode
In person
Interview address
Bhive Workspace, R, Kudlu Gate, Industrial Layout, Begur, Bengaluru, Karnataka, India
About company
Name
Cultfit
Address
Bhive Workspace, R, Kudlu Gate, Industrial Layout, Begur, Bengaluru, Karnataka, India
Job posted by Cultfit
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