Customer Support Executive

Cultfit

Garvebhavi Palya, Bengaluru/Bangalore

₹25,000 - ₹35,000 monthly*

Fixed

25000 - ₹30000

Average Incentives*

5,000

Earning Potential

35,000

You can earn more incentive if you perform well

Work from Office

Full Time

Night Shift

Min. 2 Years

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

Urgently hiring

200+ applicants

Benefits include: PF, Laptop, Health Insurance

Job Description

Company- Cult.fit

Location- Bangalore

Job Description- ● Handle customers on their enquiries/complaints via multiple channels i.e. call/mail. ● Resolve 9-10 customer tickets per hour ● To understand the product features for better problem solving. ● To keep records of customer interactions, transactions, comments, complaints. ● Communicate issues to appropriate internal teams as necessary for quick resolution and coordinate with them for solving any customer issues. ● To ensure customer satisfaction and provide an empathetic experience to every user. ● To own every interaction with the customer and ensure every customer is a happy customer ● Reporting all product and service-related issue/trends to the respective support staf

Job role

Work location

Bhive Workspace, R, Kudlu Gate, Industrial Layout, Begur, Bengaluru, Karnataka, India

Department

Customer Support

Role / Category

Customer Support - International Voice Process

Employment type

Full Time

Shift

Night Shift

Job requirements

Experience

Min. 2 years

Education

Graduate

Past role/category experience

Customer Support - International Voice Process, Customer Support - BPO / Voice / Blended

English level

Good (Intermediate / Advanced) English

Age limit

22 - 34 years

Gender

Any gender

Interview details

Interview mode

In person

Interview address

Bhive Workspace, R, Kudlu Gate, Industrial Layout, Begur, Bengaluru, Karnataka, India

About company

Name

Cultfit

Address

Bhive Workspace, R, Kudlu Gate, Industrial Layout, Begur, Bengaluru, Karnataka, India

Job posted by Cultfit

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