Key Responsibilities:-

- Handle customer inquiries via phone, email, or chat.  

- Provide accurate, valid, and complete information by using the right methods/tools.  

- Resolve customer complaints by identifying issues and determining the best solution.  

- Follow communication procedures, guidelines, and policies.  

- Keep records of customer interactions and transactions.

Skills Required:-  

- Excellent communication skills in English and Hindi.  

- Ability to handle customer queries with patience and professionalism.  

- Good problem-solving skills.  

- Basic computer knowledge.

Benefits:-

- Competitive salary package.  

- Opportunity to work in a dynamic and growing industry.  

- Rotational shifts allowing for flexibility.  

- Supportive and collaborative work environment.