Customer Support Executive Voice Process

Moneylicious Investments and Consulting Services

Koramangala, Bengaluru/Bangalore

₹15,000 - ₹20,000 monthly

Fixed

₹15000 - ₹20000

Earning Potential

₹20,000

Work from Office

Full Time

Any experience

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

Fast HR reply

59 applicants

Benefits include: PF

Job Description

Responsibilities:

● Provide technical support and ad-hoc training to customers who use the company’s product, replying to inbound queries.

● Ensure customers remain satisfied with the product by educating them about functional capabilities and possible upgrades.

● Aid with the development and improvement of the product by gathering feedback to identify recurring issues and addressing these with the product manager.

● Maintain excellent service standards, going above and beyond to ensure customer satisfaction and retention Preferred.

Hindi Speaking is mandatory

Job role

Work location

4th Block, Koramangala, Bangalore, Karnataka, India

Department

Customer Support

Role / Category

Customer Support - BPO / Voice / Blended

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Any experience

Education

Graduate

Past role/category experience

Customer Support - Non Voice / Chat, Customer Support - International Voice Process, Customer Support - Non Voice, Customer Support - BPO / Voice / Blended