Delivery Boy Responsibilities:

1.      Delivery various packages to customer locations or stores within a given time frame.

2.      Planning daily travel routes based on locations and time frames.

3.      Taking extra precautions with all packages on route as they are high-value shipments; no shipment should be left unattended. The delivery boy will be solely responsible for any loss of shipment on the route.

4.      Accepting and recording COD payments for delivered packages.

5.      Answering customers' questions and responding to complaints in a professional manner.

6.      Promptly reporting any road accidents, traffic violations, or discrepancies with delivered packages to the Hub Incharge.

7.      Obtaining customers' signatures on delivery papers or OTP upon completion of each delivery. Capturing customer location images in the delivery mobile app for undelivered shipments.

8.      Timely pickup and quality check of inventory picked up from stores and customers.

9.      Strictly adhering to SOPs or do's and don'ts points shared by seniors.

Delivery Boy Requirements:

1.      High school diploma or equivalent.

2.      Valid driver's license and own vehicle.

3.      Proven delivery experience is preferred.

4.      Sound knowledge of road safety regulations and working knowledge of local roads and routes.

5.      Effective communication skills in local language, Hindi, and English (reading).

6.      Exceptional customer service skills; polite and presentable.

7.      Punctual and reliable.