Technical Support Executive

Newjaisa Technologies Private Limited

Arakere, Bengaluru/Bangalore

₹15,000 - ₹25,000 monthly*

Fixed

15000 - ₹20000

Average Incentives*

5,000

Earning Potential

25,000

You can earn more incentive if you perform well

Work from Office

Full Time

Min. 1 year

Basic English

Job Details

Interview Details

Job highlights

Urgently hiring

104 applicants

Benefits include: PF

Job Description

JOB DESCRIPTION

Provide technical support to customers via phone, email, and chat channels.

• Diagnose and troubleshoot technical issues reported by customers.

• Guide customers through step-by-step solutions.

• Continuously identify opportunities to improve processes and customer support efficiency.

Requirements:

• Bachelor’s degree in Computer Science, Engineering, or related field preferred.

Proven experience as a Customer Support Engineer or similar role.

• Excellent problem-solving and communication skills.

• Customer-oriented and able to empathize with clients’ technical issues.

Benefits:

• Competitive salary and benefits package.

• Opportunities for professional growth and development.

Job role

Work location

Arekere, Bengaluru, Karnataka, India

Department

IT & Information Security

Role / Category

IT Support

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Min. 1 year

Education

Diploma

Skills

Technical support, MS Intune, Software support tools, Known error database (KEDB), Escalation support, Technical log, Software issues handling, Ticket resolution

English level

Basic English

Regional language

Fluent in speaking Hindi

Gender

Any gender

Interview details

Interview mode

Online/Telephonic

About company

Name

Newjaisa Technologies Private Limited

Address

Arekere, Bengaluru, Karnataka, India

Job posted by Newjaisa Technologies Private Limited

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