·        Outbound Calling: Make proactive outbound calls to prospective customers to generate leads, follow up on inquiries, and schedule test drives or appointments

at the dealership.

·        Customer Inquiry Handling: Respond to customer inquiries and provide information about the dealership's vehicles, pricing, financing options, and promotions.

·        Product Knowledge: Develop a deep understanding of the dealership's inventory, including specifications, features, and benefits of various vehicle models.

·        Customer Relationship Management: Maintain a database of customer interactions, follow-ups, and appointments to ensure effective lead management and customer relationship building.

·        Appointment Scheduling: Coordinate with sales teams to schedule test drives and showroom visits for potential customers.

·        Promotions and Offers: Inform customers about ongoing promotions, discounts, and special offers to encourage sales and retention.

·        Market Research: Stay updated on industry trends, competitor offerings, and customer preferences to provide relevant information to customers.

·        Customer Feedback: Gather feedback from customers and report it to the management for continuous improvement in services and offerings.

·        Administrative Tasks: Assist with administrative tasks such as data entry, documentation, and maintaining call logs.

Achievement of Targets: Work towards achieving sales and lead generation targets set by the dealership.