Associate Specialist, Product Surveillance

Job Description Summary

Manages complaint handling activities and supports key Quality & Regulatory areas to ensure safe and effective products in the install base across GE Healthcare Developing conceptual knowledge of professional discipline. May include support roles with specialized expertise or technical knowledge in broad area.

Job Description

Roles and Responsibilities

• Uses skills in post market product surveillance to handle complaints and support efforts for regulatory reporting and establishing appropriate corrective and preventive actions for the safe and effective use of GE Healthcare (GEHC) Imaging products like Mammography, Vascular, Nuc-Med, PET-CT etc.
• Applies general knowledge of business developed through education or past experience. Understands how work of own team contributes to the area.
• Resolves issues using established procedures. Consults People Leader or more senior team members for issues outside of defined parameters.
• Collaborates with others to solve issues. For customer facing roles, develops strong customer relationships and serves as the interface between customer and GE. Exchanges technical information, asks questions and checks for understanding.
• Handles simple data entry work requiring face value check and correction.

Required Qualifications

• This role requires basic experience in the Quality & Product Surveillance. Knowledge level is comparable to a Bachelor's degree from an accredited university or college.

Desired Characteristics

• Strong oral and written communication skills. Ability to document, plan, market, and execute programs.

Additional Information