Customer Experience Team Member - TeleSales
Robert Bosch Engineering and Business Solutions Pvt Ltd
Customer Experience Team Member - TeleSales
Robert Bosch Engineering and Business Solutions Pvt Ltd
Bengaluru/Bangalore
Not disclosed
Job Details
Job Description
CustomerExperience_TeamMember_TeleSales
Company Description
Bosch Global Software Technologies Private Limited is a 100% owned subsidiary of Robert Bosch GmbH, one of the world's leading global supplier of technology and services, offering end-to-end Engineering, IT and Business Solutions. With over 22,700 associates, it’s the largest software development center of Bosch, outside Germany, indicating that it is the Technology Powerhouse of Bosch in India with a global footprint and presence in the US, Europe and the Asia Pacific region.
Job Description
Job DescriptionThe candidate will be responsible for is responsible for selling automotive products and services over the phone. This role requires excellent communication skills, a persuasive sales approach, and a deep understanding of automotive products and services. The primary objective is to generate sales, build customer relationships, and contribute to the overall success of the BOSCH sales teamThe individual must possess the basic skills / abilities and demonstrate that she/he can perform the essential functions.Role/Responsibility· Contact potential and existing customers to promote automotive products and services.· Understand customer needs and recommend appropriate products and services.· Achieve sales targets and quotas set by the sales manager.· Handle inbound and outbound sales calls efficiently and professionally.· Provide detailed information about products and services to customers.· Address customer questions and concerns with accurate information.· Demonstrate the value and benefits of products to customers.· Build and maintain strong relationships with customers.· Follow up with customers to ensure satisfaction and repeat business.· Manage and update customer information in the CRM system.· Handle customer complaints and provide solutions in a timely manner· Prepare and send quotes and invoices to customers.· Track and manage sales leads and opportunities.· Collaborate with the sales team to develop sales strategies.· Report on sales activities and performance using MS office toolsQualifications· Any Bachelor’s degree· Proven experience in telesales, telemarketing, or a similar sales role.· Experience in the automotive industry is highly desirableSkills:Strong communication and interpersonal skills.
Persuasive and able to overcome objections.
Excellent problem-solving and negotiation skills.
Proficient in using CRM software and other sales tools.
Strong organizational skills and attention to detail.
Ability to work independently and as part of a team
Good working knowledge in MS Office tools
Strong verbal and written communication skills.
Spoken competency in English, Hindi
Full-time position with regular office hours; may require occasional weekend or evening shifts
Primarily office-based option only
Additional Information12 to 36months of work experience in Selling any automotive products and services over the phone
Qualifications
Any Bachelor’s degree
Additional Information
2-4 Years of Experience
Job role
Work location
Bangalore:
Department
Sales & BD
Role / Category
Telesales
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Min. 2 years
About company
Name
Robert Bosch Engineering and Business Solutions Pvt Ltd
Job posted by Robert Bosch Engineering and Business Solutions Pvt Ltd
This job has expired