Fund Servicing Manager - Associate

The Bank Loans Operations team has the responsibility for providing a premium quality client service to Fund Services clients, ensuring deadlines are met at all times.

Job Summary

As a Fund Servicing Manager, you will lead the daily operations of a team responsible for managing trade booking, settlement, cash and position reconciliations, market value reconciliations, break research and resolution, credit facilities lifecycle management, and client issue resolution.

Job Responsibilities

• Oversee day-to-day operations of a team within Fund Services, responsible for trade booking, settlement, reconciliations, break research, credit facilities management, and client issue management.
• Take responsibility for client satisfaction, ensuring completeness, accuracy, and timeliness of booking bank loan transactions.
• Participate in developing goals and executing strategies within the department.
• Review daily and monthly work processes for team members, including checklists, to ensure task completion.
• Communicate with other areas in JPM Fund Services, including Client Service, Product, Sales, Portfolio Accounting, and Technology.
• Ensure a standardized and efficient process.
• Implement new funds to be onboarded.
• Conduct cross-team training.
• Hold regular meetings with Group Managers to ensure communication and feedback on overall Bank Loans operations performance.
• Assist in determining the feasibility of new products and services.
• Ensure controls are adhered to and refreshed quarterly

Required Qualifications, skills and capabilities

• Bachelor’s degree or equivalent experience, with a minimum of 5 years in operations or a related function.
• Require at least 4 years of management experience.
• Have a third-level finance-related study or an accounting qualification.
• Possess detailed knowledge of financial data providers such as Bloomberg, Financial Times Interactive Data, and MarkIt Partners.
• Demonstrate strong knowledge of all investment types and the NAV delivery process.
• Implement process improvement methodologies or demonstrate experience with efficiency improvement.
• Communicate effectively with internal and external clients.
• Motivate staff and provide feedback when needed.
• Proactively identify issues and implement solutions.
• Exhibit strong organizational skills, concern for quality and accuracy, and the ability to meet strict deadlines.