Learning Process Associate
Ibm India Private Limited
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Learning Process Associate
Ibm India Private Limited
Bengaluru/Bangalore
Not disclosed
Job Details
Job Description
Process Associate - Learning
Introduction
At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. To lead in this new era of technology and solve some of the world's most challenging problems.
Your Role and Responsibilities
As HR Practitioner-Learning, you will be supporting employee and business needs in delivering outstanding HR services for employees.
Responsibilities:
Required Technical and Professional Expertise
Preferred Technical and Professional Expertise
At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. To lead in this new era of technology and solve some of the world's most challenging problems.
Your Role and Responsibilities
As HR Practitioner-Learning, you will be supporting employee and business needs in delivering outstanding HR services for employees.
Responsibilities:
- You will Manage end to end learning administration tasks via the Learning Administration System (LMS) which includes but not limited to creating/modifying/cancellation of courses/classes/curriculum, registration/assignment/completion/update of learners to courses/classes/curriculum.
- Provide employee service and act as a point of contact for employee who have queries regarding learning.
- Support queries related to employee password reset.
- Handle dispatching of work queue effectively.
- To have a good understanding of the internal and external policies, procedures, regulations, and compliance related to Human Resources and respond to employee queries.
- Provide active contribution on any ongoing projects
Required Technical and Professional Expertise
- Minimum 0-1 years of experience in Learning administration or Customer relationship management/ business administration or related field will be preferred.
- Proven experience in Microsoft Excel, Powerpoint, MS Word and GSuite.
- Excellent verbal and written English language skills
- Prior experience in Training or presentation will be a plus
- Experience working in a fast-paced, client-facing environment
- Validated organizational skills and the ability to prioritize and time-management are essential for this role
- Demonstrating strong attention to details, follow up and quick responsiveness is imperative for this role
- Ability to develop effective relationships with internal and external stakeholders of the organization
- Flexibility to work in shifts including night shift (during training/knowledge transfer activities) will be preferred.
- Problem solving skills and ability to analyze errors/complex issues and identify appropriate solutions
Preferred Technical and Professional Expertise
- Prior experience in Data processing or Data management skill will be preferred.
- Working knowledge of Workday will be an added advantage
Job role
Work location
Bangalore
Department
Human Resources
Role / Category
HR Business Advisory
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Any experience
About company
Name
Ibm India Private Limited
Job posted by Ibm India Private Limited
Apply on company website